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“Great location, disappointing food”

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Hampshire Hotel - Babylon Den Haag
Ranked #19 of 67 Hotels in The Hague
Certificate of Excellence
GreenLeadersGold level
Norway
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great location, disappointing food”
Reviewed 9 May 2014

Right next to the train station in den Haag (which isn't a shabby area like in other cities). Got a free upgrade when checking in. Superior room was spacious and clean, but sadly no minibar.
Friendly staff at reception.
Had to pay extra to get breakfast. For the €18 the breakfast cost, I'd expected far better breakfast. Tame scrambled eggs (from powder?) was the only heated item, and very few spreads or other treats to choose from. Also attended a meeting that offered lunch there - the lunch was no less disappointing. Poorly organized (took 30 minutes for everyone to get their meal), again a poor selection at the buffet.

The hotel in itself would benefit massively if the management would just invest more in the breakfast/lunch departement. As things were now, the food was just so disappointing that I was overall disappointed with the hotel.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TPost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this review, 5 June 2014
Dear guest,

We are glad to hear that you have enjoyed your stay with us. Thank you for your comments regarding our breakfast, we have forwarded them to our Culinary Team for their review. We hope to welcome you again in the near future. “More Than Welcome”

Kind regards,

Rob Hemmes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
The Hague, The Netherlands
Level Contributor
133 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 7 May 2014

The hotel is located right in the centre, conveniently right next to the train station and a little shopping centre complete with spar for any forgotten or needed essentials. The rooms have great views over the park or towards the city and was a great spot for people watching. The breakfast was a variety of cooked items, hams, cheeses fruit, yogurt and pastries, something for everyone. The staff were really helpful and friendly, even more so when confronted with badly spoken Dutch, bless them they were very appreciative that we tried!
The only thing I would say was the lack of light in the bedrooms, even with all the lights on it was very dark and it was quite difficult to work, but ok if you were just visiting for pleasure I imagine. All in all a lovely stay made all the better by the reception staff. Dankuwel

Stayed May 2014, travelled on business
Helpful?
Thank Maruskaberuska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this review, 5 June 2014
Dear guest,

Thank you for your review. We are glad to hear that you have enjoyed your stay with us and hope to welcome you again in the near future. “More Than Welcome”

Kind regards,

Rob Hemmes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Rapids, Iowa
1 review
Reviewed 2 May 2014

I chose this property for my frist trip to Den Haag because of the convenient location next to Centraal Station, with easy connections by train, tram and bus. The hotel is also within easy walking distance of numerous restaurants and shops. The friendly staff was always ready to help with any requests and make recommendations for dining and sightseeing.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampshire Hotels

Helpful?
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this review, 5 June 2014
Dear guest,

Thank you for your review. We are glad to hear that you have enjoyed your stay with us and hope to welcome you again in the near future. “More Than Welcome”

Kind regards,

Rob Hemmes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lorient
1 review
Reviewed 1 May 2014

convevient location and good room but lacks light (difficult to read or write at night at the desk) and some commonsense in the setting of the bathroom (the wash basin, placed under a shelf is almost useless...)

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampshire Hotels

Helpful?
Thank Rio801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this review, 5 June 2014
Dear guest,

We are glad to hear that you have enjoyed your stay with us. Thank you for your comments regarding the room design, we have forwarded them to our Technical Team for their review. We hope to welcome you again in the near future. “More Than Welcome”

Kind regards,

Rob Hemmes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 April 2014

Not a great experience...

1) Room so dark / poorly lit you cannot read well and working at the desk was difficult
2) Carpet dirty and loose, so not that pleasant moving around
3) Weird design feature where they have installed a shelf with a sharp edge right above the sink, so if you lean forward when brushing your teeth, you suffer a head injury (or spit from afar)
4) Soul destroying lobby / restaurant

Will definitely avoid in future!

  • Stayed April 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mr_Bing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benson, North Carolina
Level Contributor
123 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 14 April 2014

This hotel is located right next to the Central station making access to anywhere in the Hague or The Netherlands very convenient. The rooms are nice. I had issues with the AC and the room was very hot for a few nights until they got it fixed. The restaurant and bar are nice as well.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chunnicutt2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laramie, Wyoming
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 April 2014

This hotel is ideally located next to the central train station and access from a large city park. It is clean and well-maintained. The staff was very helpful: the reservations agent went out of her way to straighten out some complications before our arrival and the front desk worked overtime to provide separate documentation of all the charges to both of us. The only inconvenience, if it could be called that, is that breakfast is not included in the hotel rate. It is extra and, by U.S. standards, expensive. However, there are places in the train station that could satisfy budget appetites.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampshire Hotels

Helpful?
Thank EricWY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this review, 8 April 2014
Dear guest,

Thank you for your comments. We are glad to hear that you have enjoyed your stay with us. We hope to welcome you again in the near future “More Than Welcome”.

Kind regards,

Rob Hemmes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampshire Hotel - Babylon Den Haag

Property: Hampshire Hotel - Babylon Den Haag
Address: Bezuidenhoutseweg 53, 2594 AC, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in The Hague
#15 Luxury Hotel in The Hague
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hampshire Hotel - Babylon Den Haag 4*
Number of rooms: 143
Official Description (provided by the hotel):
Hampshire Hotel - Babylon Den Haag is situated next to the main train station, in the midst of the bustling city life, with across the street an oasis of peace in the beautiful Haagsche Park. This modern 4-star hotel has a prominent reputation for outstanding service and quality comfort. Bright and spacious rooms and a warmly decorated restaurant and lounge provide guests with inviting spaces to dine and unwind. The hotel is ideally located in the heart of town, Den Haag's main attractions are easily reached. With the station providing direct links to Schiphol and the beach just 10 minutes away, this is the ideal hotel for business and leisure travellers alike. Certified with the Golden Green Key. ... more   less 
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Also Known As:
Eden Babylon The Hague
The Hague Eden Babylon

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