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“Such a shame...”

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Hampshire Hotel - Babylon Den Haag
Ranked #15 of 68 Hotels in The Hague
Certificate of Excellence
GreenLeadersGold level
Reviewed 1 July 2014

Hotel in a great location and sadly lacking. Interior needs to be updated and really scrubbed. If you look close enough, things are grimy and not just the rooms. The elevators dirty and there are awful, ugly dusty plant like things in the lobbies. While the sheets were clean, the pillow shams and bed cover were definitely not cleaned prior to my visit. They smelled like body odor. The hotel is supposed to be non smoking; however, any non smoker will recognize immediately the property must have allowed smoking in the past since it's in the carpets, drapes, etc. The only way to stop the arctic a/c was for a hotel employee to pop a ceiling tile and disconnect the unit. Even at that, she could not stop the noisy fan. Views are magnificent and hotel staff all quite nice. I would definitely not stay here again nor would I recommend this location to colleagues, in fact, I plan to advise our corporate travel agency to remove the option or downgrade the rating. Lighting is incredibly poor and rooms dark. Overall very unimpressed and glad it was just for one night or I would have gone elsewhere.

  • Stayed: July 2014, travelled on business
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Thank ldgardening
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this reviewResponded 3 July 2014

Dear guest,

We sincerely apologize for the discomfort you have experienced during your stay. It is certainly not our intention or our standard for guests to experience this type of service. Please rest assured that your feedback has been shared with our team for their immediate attention. We hope to welcome you again in the future.

Kind regards,

Rob Hemmes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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354 - 360 of 1,623 reviews

Reviewed 27 June 2014 via mobile

I recommend to my friends to stay in Babylon hotol because of amazing location and friendly receptions. But unfortunately the light horrible we can not read or review our job in the room. Any way I think the hotel is one of the excellent hotels in The Hague.

Stayed: March 2014, travelled on business
Thank murtadha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this reviewResponded 28 June 2014

Dear guest,

Thank you for your review. We are glad to hear that you have enjoyed your stay with us. Please rest assured that we will forward your comments regarding the lighting to our technical department for their review.

We hope to welcome you again in the near future.

Kind regards,

Rob Hemmes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

Good hotel: centrally located, friendly staff, nice modern rooms with a proper desk and free WiFi.

Issues: allthough rooms have been refurbished they remain relatively small and water-pressure is low. Big downside is the fact that windows can not be opened and are completely locked. Air-conditioning works fine, but still I felt a bit gated.

  • Stayed: June 2014, travelled on business
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Thank cammaert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this reviewResponded 20 June 2014

Dear guest,

Thank you for your comments. We are glad to hear that you have enjoyed our service. Your comments with regards to the rooms have been forwarded to our Technical department for their review. We take your comments very serious, it is only because of caring guests like yourself that we are able to improve our services.

We hope to welcome you again in the near future. "More Than Welcome"

Kind regards,

Rob Hemmes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

We stayed for on night in the hotel. The stuff was more than friendly, the room was good, but could be renovated soon and the breakfast was also ok. The positioming of the hotel to the city is excellent, that everything can be done without a car. The billing was not correct-the price over the internet was different than the charged one, but that was no problem after showing the online reservation.

Stayed: May 2014, travelled with family
Thank DanyKatzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this reviewResponded 5 June 2014

Dear guest,

Thank you for your review. We are glad to hear that you have enjoyed your stay with usn and hope to welcome you again in the near future. “More Than Welcome”

Kind regards,

Rob Hemmes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

1- The service was good
2- The view offered an excellent view especially with this long balcony
3- The location is excellent.
4- What I liked the best is the location of the Hotel (Close to the Headquarters Company I visited #APM Terminals# & close also the Haag City Center).
What I liked least is the breakfast #Not enough choices#)

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hampshire Hotels
Thank abdelaziz_izmoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this reviewResponded 5 June 2014

Dear guest,

Thank you for your review. We are glad to hear that you have enjoyed your stay with usn and hope to welcome you again in the near future. “More Than Welcome”

Kind regards,

Rob Hemmes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

The Hampshire is a reincarnation of the old Babylon Hotel, that had morenames prior to that.
With a kind of art deco feel, it is a quality hotel that is right outside the Hague Central Station and ideal for those whose Dutch is not up to finding more obscure places.An easy train ride (14 Euros First Class for a 45-60 minute run)from Schiphol airport, it is also an easy walking distance from many good places to eat and drink in This old and venerable city.
Recently refurbished completely, the rooms are roomy (!!), but somewhat dark because of the decor, but superbly comfortable beds make you forget that. If you like fresh air, you'll always find the window on the latch (safe enough).The restaurant, however, has a chef who thinks that 4 or 5 tiny bits of meat make a posh meal. Go elsewhere - plenty of good places in Den Haag

Room Tip: All rooms much the same, no major preferences, not many with views because of the location
See more room tips
  • Stayed: May 2014, travelled on business
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Thank Jules L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this reviewResponded 5 June 2014

Dear guest,

Thank you for your review. We are glad to hear that you have enjoyed your stay with usn and hope to welcome you again in the near future. “More Than Welcome”

Kind regards,

Rob Hemmes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

I stayed at the Babylon for two nights on business in The Hague.

It's a great location, right next to the train station. The room was neat, medium size, with a small fridge and tea/coffee facilities (although no water!) and the breakfast is very good.

My only problem was the bathroom and the lack of toiletries in the shower. They have these dispensers on the wall for shampoo and body wash (same for both) and I'm not sure if any of the staff checks their content levels. Whilst taking my second shower I ran out which means it wasn't filled before I checked in. Also the shower head gives very little pressure. Finally, above the sink there's a piece of wood (I think) and I banged my head on it twice.

Although I wouldn't mind staying here again the place fell short of expectation. I thought it was a 4 star hotel.

  • Stayed: March 2014, travelled on business
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Thank boygarland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob H, General Manager at Hampshire Hotel - Babylon Den Haag, responded to this reviewResponded 5 June 2014

Dear guest,

Thank you for your review. We are sorry to hear that not all aspects of your stay met your expectations. We have shared your comments with our Housekeeping department for their immediate attention. We hope to welcome you again in the near future. “More Than Welcome”

Kind regards,

Rob Hemmes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampshire Hotel - Babylon Den Haag

Address: Bezuidenhoutseweg 53, 2594 AC, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in The Hague
#12 Luxury Hotel in The Hague
Price Range: £74 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hampshire Hotel - Babylon Den Haag 4*
Number of rooms: 143
Official Description (provided by the hotel):
Hampshire Hotel - Babylon Den Haag is situated next to the main train station, in the midst of the bustling city life, with across the street an oasis of peace in the beautiful Haagsche Park. This modern 4-star hotel has a prominent reputation for outstanding service and quality comfort. Bright and spacious rooms and a warmly decorated restaurant and lounge provide guests with inviting spaces to dine and unwind. The hotel is ideally located in the heart of town, Den Haag's main attractions are easily reached. With the station providing direct links to Schiphol and the beach just 10 minutes away, this is the ideal hotel for business and leisure travellers alike. Certified with the Golden Green Key. ... more   less 
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Also Known As:
Eden Babylon The Hague
The Hague Eden Babylon

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