We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Would definitely come here again!” 5 of 5 bubbles
Review of Carlton Ambassador Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Carlton Ambassador Hotel
Ranked #2 of 67 Hotels in The Hague
Berlin, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Would definitely come here again!”
5 of 5 bubbles Reviewed 25 August 2014

The hotel has very cosy rooms and is very clean. It lies in a quiet area but is very close to the city center and only 3 minutes to the tram station. The customer service is excellent. I would definitly come here again! Highly recommended.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MariaSusanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review, 1 September 2014
Dear MariaSusanne,

What a lovely review and recommendation, thank you ever so much! It's always wonderful to read that our guests experience everything we believe is so great about the hotel, especially when it comes to the location. Many thanks and we really hope to see you again soon. With best regards, Arwin Paulides - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

524 reviews from our community

Traveller rating
    318
    161
    35
    6
    4
See reviews for
51
219
22
161
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

I regularly visit the Hague and the only disappointment I have suffered with the Carlton is when it is fully booked and I have to stay somewhere else. None of the other hotels I have used in the Hague or Scheveningen come close to comparing with the character, comfort and customer service levels that the Carlton offers. It is centrally located and close to several restaurants and bars within easy walking distance, yet it is situated in a relatively quiet location. Traffic noise is not an issue despite a recent review I read which indicated otherwise. The breakfast is not cheap, although that applies to all hotels in Holland but you get a grerat choice, excellent coffee and a smile from the staff. All in all this is a great place to stay and relatively good value for money.

Room Tip: I always enjoy the rooms on the third floor.
See more room tips
  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review, 22 August 2014
Dear Frank,
We are almost lost for words, thank you so much for this amazing review! We were really pleased to welcome you back to our hotel last month and are already looking forward to seeing you again in a few weeks. And now that we know that you particularly enjoy the rooms on the third floor, we will certainly do our utmost to reserve a room on this floor for you.
With best regards, Arwin Paulides - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 August 2014

Hospitality at it best; we selected this hotel due to its location and good reviews of its restaurant (travelling with a one year old limits your flexibility when it comes to restaurants). However, the staff stood out for us the most. They were extremely friendly, also to our little daughter and always willing to help out. We asked whether we could order a side dish for our daughter for dinner, but the chef came back with a better suggestion since there was salt in the side dish and prepared something especially for her. She really enjoyed her 'chef's table' (and he raised the bar for the home cooked meals that we make for her) and when we put her to bed, the staff made sure we had a great and romantic night out!

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Thijs0909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review, 22 August 2014
Dear Thijs (and family),
We really enjoyed your stay in our hotel! Your little daughter managed to impress everyone and the "Chef's table" was the least we could do. Hopefully you will find your way back to our hotel when your daughter is ready for another culinary treat or when you are longing for a romantic getaway again!
With best regards, Arwin Paulides - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 14 August 2014

We arrived about 9pm after a tough day and were delighted with the freindly and helpful service from the staff on the front desk, as well as the very comfortable room and quiet central location. We would definitely stay there again.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Miriam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review, 18 August 2014
Dear Guest,
Thank you ever so much for your lovely review. My colleague Jake was delighted to hear that you have appreciated the warm welcome he offered you upon arrival. It would be a great pleasure to have you as our guests again in the future, so we are looking forward to your next visit to The Hague.
With best regards, Arwin Paulides - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 11 August 2014

The hotel is clean and nice and well situated close to the centre. The service is good and attentioned. Our room was on the first floor and the single-glassed windows let the traffic noise pass. Fortunately it was a quiet evening!

Room Tip: The rooms to the back or Sophielaan are calmer
See more room tips
  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Catharina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review, 18 August 2014
Dear Guest,

Thank you for your kind words and compliments, it was a pleasure to have you as our guests! The beds in our Signature Rooms on the first floor are outrageously comfortable, so it would be a shame if the traffic noice would have kept you awake. Luckily the hotel is located in a quiet area of the city centre, so we hardly have any noice disturbance at night, but just to be sure, we have added a note with a request for a quiet room to your reservation profile!
We are looking forward to seeing you again soon!
With best regards, Arwin Paulides - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Michigan
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 9 August 2014

Clean, quiet, friendly staff, good breakfast and restaurant, plus a good location, all make this hotel a very good choice. The room was very comfortable with a good bed. The location is good, about a ten minute walk to the downtown.

  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Geoffrey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review, 10 August 2014
Dear Geoffrey,

What a pleasure to read your review, thank you so much for your feedback! On behalf of our Chef, Edward Kreuger, thanks a lot for recommending our breakfast and restaurant. We love to prepare the eggs the way you like them during breakfast. Have you already had the chance to try one of our "Ambassador toasties" from the MoodBook menu? Thank you for being our guest!Please make sure you come back to stay with us again so that you can enjoy another memorable stay.

With best regards,
Arwin Paulides
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warlingham, Surrey. U.K.
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

Above anything else, the friendly and helpful attitude of the staff is the biggest selling point of this hotel.
The rooms are well decorated and maintained they are clean, comfortable and well equipped.
Breakfast was well presented with plenty of choice including freshly cooked eggs to order.
I will stay at this hotel again and have no reservations in recommending the hotel to anyone who is visitig The Hague.

Room Tip: My room was on the 4th Floor and was very peaceful and quiet.
See more room tips
  • Stayed August 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review, 10 August 2014
Dear Chris,

Wow, mentioning our team as the biggest selling point is a fantastic compliment! Thank you so much for this, it makes us very proud. Also great to read that you experienced the room as clean, comfortable and well equipped. Thank you for being our guest and for your recommendation that the Ambassador is the place to stay in The Hague. Looking forward to your next visit!

With best regards,
Arwin Paulides
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these The Hague hotels
Hilton The Hague
#1 of 67 in The Hague
4.5 of 5 bubbles 1,479 reviews
The Hague Marriott Hotel
#6 of 67 in The Hague
4.5 of 5 bubbles 417 reviews
Show Prices
Show Prices
Show Prices
Paleis Hotel
#4 of 67 in The Hague
4.5 of 5 bubbles 403 reviews
Zuidwal
Novotel Suites Den Haag City Centre
Parkhotel Den Haag
#12 of 67 in The Hague
4.0 of 5 bubbles 590 reviews
Show Prices
Show Prices
Show Prices

Been to Carlton Ambassador Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Carlton Ambassador Hotel

Property: Carlton Ambassador Hotel
Address: Sophialaan 2, 2514 JP, The Hague, The Netherlands
Phone Number:
Region: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#2 Luxury Hotel in The Hague
#2 Business Hotel in The Hague
#8 Romantic Hotel in The Hague
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Carlton Ambassador Hotel 4*
Number of rooms: 88
Official Description (provided by the hotel):
Charming boutique hotel located in the city centre of The Hague. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo and TravelClick so you can book your Carlton Ambassador Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Carlton Ambassador
Carlton Ambassador The Hague

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing