We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cannot ask for anything better”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Novotel Den Haag City Centre
Ranked #15 of 67 Hotels in The Hague
Certificate of Excellence
GreenLeadersBronze level
Middleburg, Virginia
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
“Cannot ask for anything better”
Reviewed 14 May 2014

Not terribly luxurious as expected, but very conveniently located. Front desk staff are very accommodating. Very familiar with this hotel, with many family functions here. Typical mid-level Novotel quality, not much to add or subtract. Bathrooms simple but modern, clean. Free wifi, and front desk can help out with adapters for electric outlets. Connected to a mall, and located in the middle of multiple shops, cafes, restaurants. Star system in European hotels is not entirely the same as in North American nomenclature - so this 4 star hotel may not be to everybody's expectations.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dom V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novoteldenhaagcity, General Manager at Hotel Novotel Den Haag City Centre, responded to this review, 30 October 2014
We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback.

Hope to see you again!

Kind regards,

Janine Kots
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

691 reviews from our community

Traveller rating
    218
    343
    104
    19
    7
See reviews for
239
199
42
163
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sussex, England
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 May 2014

The location of this hotel was great, 10 min cab from the station and 5 minutes from the business centre. I would discribe it as a functional hotel. I was there for business and it was perfect for that, it's not a romantic getaway. The breakfast was good, plenty of choice. The room was big enough and again I would describe it as functional.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BelleS_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europe
Level Contributor
115 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 10 May 2014

Very good location! And this fact could take over all the minuses.
Hotel staff (at lest reception and maid I've met) very professional and polite. Up to level!!!

Hotel itself quite cheap feeling. I would suggest Accor group not to make all hotels the same style as Ibis Budget. Novotel and Mercure should be upscale hotels, but feeling is the same as in Ibis Budget....sad, sad, sad :( That is why I turned to Hilton even loyal Accor member in the past.
The price is way too sky high even taking in consideration central location.

Room Tip: Way too expensive for the feeling. Very, very good location and staff. Too cheap feeling for the pri...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BoWu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 May 2014 via mobile

We were on a bus tour so did not chose this property ourselves and can't comment on the value. However it was sold to us as a 4 star hotel. In that respect, we were very disappointed. Room was large but very strange layout. The toilet was in a very small room unto itself and you had to walk around the corner to wash your hands. The bed was hard with more of a futon thick mattress. The shower grasp handle came off in our hands. The room darkening curtains had holes. Humorously some of the holes were in close pairs and looked like some wildlife peering in! Not the attention to details that I would expect. The breakfast was good but could have used to fresh eggs made to order. Of course despite all that, the location was perfect.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 April 2014

The hotel is nice and central. If your room faces the "passage," however, it can get really noisy. The staff was nice and the room clean. Moreover, the breakfast buffet was really good. The wheelchair-accessible room, especially the bathroom, was too small, though.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paradoxonparadox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novoteldenhaagcity, General Manager at Hotel Novotel Den Haag City Centre, responded to this review, 28 April 2014
Thank you for choosing our hotel and for taking the time to share your experience with other travelers.
It’s always a pleasure to read that our guests appreciated our quality of service. I am sorry that our wheelchair-accessible room does not offer more space than our other rooms. For sure we will keep your valuable feedback in our files for future renovations.
Again, thank you for sharing your experience and your review.

Kind regards,

Janine Kots
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forfar
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 March 2014

Perfect position for the sights. Lots of restaurants and shops nearby. Breakfast had everything that you could want in quantity. Coffee not so good but I am a coffee snob. Rooms were smart, clean and comfortable.

Room Tip: Make sure you find the air conditioning.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Murdo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novoteldenhaagcity, General Manager at Hotel Novotel Den Haag City Centre, responded to this review, 28 April 2014
Many thanks for posting a review and for the positive feedback!
It is great to read how much you have appreciated the location, facilities and service at the hotel.
We certainly hope to welcome you again at Novotel Den Haag City Centre.

Big thank you!

Kind regards,

Janine Kots
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these The Hague hotels
Zuidwal
Novotel Suites Den Haag City Centre
Hilton The Hague
#1 of 67 in The Hague
1,566 reviews
Show Prices
Show Prices
Show Prices
Voorhout
Holiday Inn Express The Hague - Parliament
Ibis Den Haag City Centre
#13 of 67 in The Hague
951 reviews
Paleis Hotel
#4 of 67 in The Hague
438 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Novotel Den Haag City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Novotel Den Haag City Centre

Property: Hotel Novotel Den Haag City Centre
Address: Hofweg 5-7, 2511 AA, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague > Zuidwal
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Family Hotel in The Hague
#11 Romantic Hotel in The Hague
#12 Luxury Hotel in The Hague
#12 Green Hotel in The Hague
#12 Business Hotel in The Hague
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Novotel Den Haag City Centre 4*
Number of rooms: 106
Official Description (provided by the hotel):
The Novotel Den Haag City Centre is a 4 star hotel in the monumental Haagse Passage shopping arcade in the very heart of The Hague.The hotel is located opposite the Binnenhof (The Dutch parliament) and within walking distance of museums and shopping streets.The central location makes it ideal for a business stay or weekend away. Our cosy rooms feature paid WiFi and complimentary high speed internet. The hotel also offers meeting rooms,a bar, restaurant and parking garage.The hotel is 100% non smoking ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Hotels.com, Ebookers, Odigeo, TripOnline SA, Prestigia, Priceline, Travel Republic (UK), Agoda, Traveltool, S.L.U., Hotel.de, Evoline ltd, HotelQuickly and Cancelon so you can book your Hotel Novotel Den Haag City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Hotel The Hague
Novotel The Hague
The Hague Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing