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“Home from Home”

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Holiday Inn Express The Hague - Parliament
Ranked #8 of 67 Hotels in The Hague
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Home from Home”
Reviewed 30 April 2014 via mobile

I have stayed at this hotel for both business and pleasure, its a fantastic no frills, comfortable and homely place. In Den Haag, it has a superb location and the staff are absolutely amazing.

Ticks 99% of the boxes, having stayed a few hotels around the area, you wont find better value.

Stayed April 2014, travelled on business
Helpful?
Thank Raj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM H, Front Office Manager at Holiday Inn Express The Hague - Parliament, responded to this review, 25 May 2014
Dear Sir,

Thank you so much for your kind review!

It's great to welcome you back each time you come to The Hague! :-) Calling our hotel your Home away from Home is probably the best compliment you can give us for which we are very greatful. You do have to tell me next time you are staying how we can turn the 99% into 100% :-)

Till next week :-)

Kind Regards,

Patrick Werensteijn
Front Office & Reservations Manager
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535 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Whitley Bay, United Kingdom
Level Contributor
116 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 29 April 2014

Superb location right in the centre of the city this hotels gives just about everything that is needed. The hotel reception is modern and the staff are friendly and helpful. The rooms are clean and the beds are very comfortable. The garage is a bit tricky to park in with a large car, although with practice this does get easier.
Breakfast was good with plenty to choose from. The only negative would be that with such superb public areas it was a pity that no meals or bar snacks were served in the evening although there were vending machines. Nearby there were plenty of restaurants though.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM H, Front Office Manager at Holiday Inn Express The Hague - Parliament, responded to this review, 25 May 2014
Dear Madam,

Thank you for taking your time to write a review on your stay at Holiday Inn Express The Hague - Parliament!

I've enjoyed reading your nice comments about our colleagues and services. Indeed our city parking can be tricky sometimes, good to hear however that you've managed. :-)

We look forward welcoming you back in our hotel on your next visit to The Hague.

Kind Regards,

Patrick Werensteijn
Front Office & Reservations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 April 2014

It was a little hard to find in all the one way streets, and we missed the hotel parking the first night, but there is a parking garage right out front, so very convenient. The lobby is nice, staff friendly and room generous sized. Very nice continental breakfast included and all of it very family friendly for a reasonable price.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Expatmum973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM H, Front Office Manager at Holiday Inn Express The Hague - Parliament, responded to this review, 25 May 2014
Dear Sir / Madam,

Thank you for taking the time to write a review on your stay at Holiday Inn Express The Hague Parliament!

We do have indeed limited parking available under the hotel which we offer to our guests on the basis of availability. Thankfully there is also an additional parking garage only 20 meters away from our front doorstep. IT's really nice to hear as well that you have enjoyed our continental breakfast and the friendliness of our colleagues :-)

We look forward having you as our guest again on your next visit to The Hague.

Kind Regards,

Patrick Werensteijn
Front Office & Reservations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 17 April 2014 via mobile

We arrived at 10am after a long overnight journey and the friendly man on reception was able to check us in straight away which was a huge relief to us weary travellers. The free breakfast was lovely with a very efficient girl on duty who never let the food run out or the tables stay dirty. The reception staff were very helpful and having use of a safety deposit box for free was a bonus. Rooms were nice and always clean. Location was superb you came straight out of the hotel to all the bars/restaurants and the shops/sights/train station/tram stop were only a short walk away. Despite the closeness to the bars the hotel was very quiet and no noise late at night could be heard. Definitely a good choice of hotel.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ndd666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM H, Front Office Manager at Holiday Inn Express The Hague - Parliament, responded to this review, 25 May 2014
Dear Sir / Madam,

Thank you greatly for the kind review you have written on your stay at Holiday Inn Express The Hague - Parliament!

Our check in time is 3PM in the afternoon and as you have experienced we always do our best to accommodate our early arrivals as best as we can. It's great to see you can appreciate that as well as our friendly and efficient colleagues. I've ensured I passed on your kind words to Fianne from our breakfast team!

We look forward welcoming you back on your next visit to The Hague!

Kind Regards,

Patrick Werensteijn
Front Office & Reservations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2014 via mobile

Location is awesome, walking distance to dozens of great restaurants, bars, parks and sights. Rooms are fresh and well equipped with reasonably comfy beds by European standards. Lobby is stylish yet utilitarian with friendly attendants. Breakfast is ample and included.

BUT you would do well to request an interior room, at least on the weekend nights, as the nearby Plein Square is LOUD at night -barely got any sleep. But other than that, the best value in the area for just a little over $100 (not including parking).

Stayed April 2014, travelled as a couple
Helpful?
Thank Josh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM H, Front Office Manager at Holiday Inn Express The Hague - Parliament, responded to this review, 25 May 2014
Dear Sir,

Thank you for having chosen Holiday Inn Express The Hague - Parliament as your prefered hotel while staying in The Hague!

It's great to see you value our central location as well as our services. I'm truly sorry to hear that your stay was somewhat disrupted by noises from the nearby square in the weekend. Eventhough we have insulated our exterior facing rooms, we do indeed have interior rooms available as well. Please do contact us on your next visit to The Hague, so we can ensure you a good night's sleep.

Looking forward welcoming you back on your next stay.

Kind Regards,

Patrick Werensteijn
Front Office and Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Turku, Finland
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 April 2014

This is a no-frills hotel in a perfect location in The Hague. There are a whole bunch of restaurants and shops a few steps away. The staff seemed nice enough and the breakfast was sufficient (although it is the same every day). All the rooms are carpeted, so if you have allergy issues, beware. I thought the room was a pricey for what you get; also, they changed me to a smaller room than what I had paid for in advance. But here's the biggest question mark I have about this hotel: I had to take an early-morning flight and in the rush forgot to pack the clothes I had worn the previous night. On my return home, I immediately contacted the hotel, and got some nonchalance response, after which nothing happened. After a few days, I got back in touch, and then I heard some lame explanation that only one person had access to the lost and found room, or something. When they finally got back with me, they said my clothes were not there. I'm a 100 % sure I left them in the room, so either the maid threw them away or stole them. Whatever the case may be, it puts the integrity of the hotel into question. This is obviously not about money, but about the "little things" that may turn into a dealbreaker whether you want to do business with such a hotel or not...

Room Tip: My room was to the inner courtyard and was very quiet.
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Allforservice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express The Hague - Parliament, responded to this review, 27 April 2014
Dear Allforservice,

First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to the area.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Sunlight, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 March 2014

I've stayed in a couple of hotels in Den Haag and this one is really great. The staff were über helpful, the rooms were clean and spacious and it's in a really convenient location. I would definitely stop here again.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fluffypoppett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM H, General Manager at Holiday Inn Express The Hague - Parliament, responded to this review, 24 March 2014
Dear Guest,

Thank you very much for your kind words. We are very happy to read you enjoyed your stay with us.

Our team is looking forward welcoming you back soon.

Kind regards,

Rinse Kempinga
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express The Hague - Parliament

Property: Holiday Inn Express The Hague - Parliament
Address: Lange Houtstraat 5-7, 2511 CV, The Hague, The Netherlands
Phone Number:
Region: The Netherlands > South Holland Province > The Hague > Voorhout
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #8 of 67 Hotels in The Hague
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express The Hague - Parliament 3*
Number of rooms: 123
Reservation Options:
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