I heard good things about this hotel but it was not a satisfying experience. The welcome part failed hard already, the receptionist (woman) did not want to check me in because I refused to give my credit card for the following reason: this room was booked on my partner's credit card (company) and whilst he was still on his way to Antwerp, I wanted to check in and wait for him in the hotel. She said it was not an option as I had to pay the room in advance (this was new to me, as when booked online, the credit card of the company had already been submitted). I started to make a fuzz, she asked her colleague and he immediately said, 'no problem at all, you can check in', She then checked me in and in a script manner started explaining about breakfast etc. The room itself I found really disappointing, it may be hip and trendy to build the hotel in an industrial design kind of way, but having your sink in the bedroom, really?? They obviously tried very hard fitting in rooms in a small space. The bathroom itself is then just the toilet room and a bath, nothing special, such a small area that I refused to take a shower there. The breakfast was OK but offered by demotivated personnel, no one I saw seem to really enjoy working there. The only thing good about the hotel is the location, at the 'vrijdagmarkt', so very central (Nationalestraat, Groenplaats).
- Official Description (provided by the hotel):
- BANKS, a wonderful hotel where you can find a Daytime Café and a Lazy Lounge. Located right in the middle of the most fashionable area in town. You will be charmed by the original and modern look of its interior design. Wood, glass and concrete were melted together to enhance a harmonious mix of design and tradition. The furniture has been selected with the utmost care and is completed by their owners creations. A display of exhibitions by young artists decorate the walls. The result is fresh, bright and invigorating. Lounge next to the open fire place or a stroll straight into town? Always feel welcome at BANKS! ... more less
- Reservation Options:
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- Also Known As:
- Banks Hotel Antwerp