+ = Good location, free bites and drinks early evening, good breakfast, 3 person arrangement affordable special price 175 euro (1 double and small room), free parking near by
+- = Small rooms
- = At 2 am, we couldn't enter our room. Magnet card didn't work of the double room. We tried to call reception several times. No answer. Officially they close at 8 pm. You can only enter the hotel during evening/night through a special door. We went down checked out twice if we could find someone. There were no other telephone numbers of the hotel to call. What could we do? Last call was to contact the police. (felt uncomfortable, but no choice) While we were waiting I went to front door one more time to check, I found a dirty, small little sticker hanging there with an almost unreadable number. After a few calls I finally called the right number. The owner answered and a guy staying at one of the rooms helped me by arranging a new card. Strange, why was he not able to answer the phone when I called reception? Fine, didn't want to make a big fuss out of this. (Imagine that I didn't have a mobile phone on me?..)
5 minutes later the owner called me in my room, I thought to check if everything was ok after this uncomfortable experience. BUT NO, she was angry, shouted at me, as she found out I had called the police. Seriously, this was the world up side down. BAD EXPERIENCE!
The customer is NOT always RIGHT in Banks!
- Official Description (provided by the hotel):
- BANKS, a wonderful hotel where you can find a Daytime Café and a Lazy Lounge. Located right in the middle of the most fashionable area in town. You will be charmed by the original and modern look of its interior design. Wood, glass and concrete were melted together to enhance a harmonious mix of design and tradition. The furniture has been selected with the utmost care and is completed by their owners creations. A display of exhibitions by young artists decorate the walls. The result is fresh, bright and invigorating. Lounge next to the open fire place or a stroll straight into town? Always feel welcome at BANKS! ... more less
- Reservation Options:
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- Also Known As:
- Banks Hotel Antwerp