Calling itself a FOUR STAR hotel is a bit of a stretch. Firstly, the amenities are sub-par. Parking is full price at whatever public garage is available, the bar is fine, breakfast, albeit €18, is of low quality and the facilities are in a shamble.
I understand that 30 degrees Celcius is not common in Belgium, but an "air conditioner" that belches warm air for 20 minute spurts is ridiculous. Further, when we left for the day, the cleaners pulled the card from the wall unit thus turning off any circulation we might have had. The room was like a sauna when we returned! Please, Mercure, don't offer a climatized room unless you really mean it!
Then there are the lifts. I prefer to take the stairs which are faster and don't leave me with the sense that I might plummet to my death with each ride. Also, the wifi is slow, and you must reconnect each time after leaving the hotel!?!
Finally I will comment on the furnishings. The linens are excellent, but the decor is weird and the left-over furniture from whomever they purchased this old edifice is in a state of disrepair.
At the price we paid (as Accor Le Club members), I cannot recommend this place. The service is less than adequate, the place is a wreck and the 4 star Mercure brand has just suffered a severe blow in my estimation.More
- Free Wifi
- Bar/Lounge
- Visit hotel website