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“Best location when visiting Antwerp. ok service, find off peak period for attractive deals!”

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Radisson Blu Astrid Hotel, Antwerp
Ranked #10 of 72 Hotels in Antwerp
GreenLeadersSilver level
Athens, Greece
Level 5 Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
“Best location when visiting Antwerp. ok service, find off peak period for attractive deals!”
Reviewed 14 March 2014

Situated in picturesque Astrid Square, it is ideally located, literally on top for the stunning central train station, seconds from famous Diamond Quarter, minutes to old town and the Grote Markt.
A must visit is the zoo, also seconds away. The local airport is also within good proximity as also the main international motorways.

Access by tourist bus or car is a bit challenging, sine there is no direct outside parking and you have to walk. Also there is no ramp for the suitcase and strollers; there is a semi lift for the disabled, yet takes “ages’ for the staff to come and help you!

Its a really massive hotel building, trying to mimic the local architecture, some rooms have good views of Astrid Square and the city.
Rooms, which is usual in that area are pretty small. Prices tend in entire to be on the very high side, so if you are not attend an event, conference, trade show, choose an oof peak period and you will get a decent price. Comparing to surrounding hotels. maybe the best option.
Its a popular destination for events and meetings, with good banqueting and meetings facilities.

This hotel is home to Aquatopia, a unique Antwerp feature and educational destination that’s home to more than 10,000 fish and reptiles.

The service, although good, needs some more attention, improvement and character!
At some point I would like to see a report and customers feedback on the "100% Satisfaction Guarantee”.
The "One Touch Service” have to admit that when dialled got good service.
For some reason the Porter was never there during our 3 day stay, especially when we needed that extra little help!

stars / category: 4L (it reflects in this category)
Lobby: large, modern, low ceiling giving a “pressure” impression, nothing special in particular, no outside gardens or facilities, yet nice brasserie on ground floor and 2nd floor restaurant:
"Windows of Antwerp" overlooking Astrid Square from the second floor of the hotel (where the famous Super Breakfast Buffet is offered)

elevators: 3 for customers, major delays and congestion experienced during rush hours!
room entry system: electronic key, very efficient and always operating

room type: Business Class Room, despite small size. the a rooms are very stylish, with lively colours, designed by Michael Graves
room size: small, imagine what the standard room would be like! for one person is ok, for 2 things get challenging!
smoking / non smoking rooms option: non smoking
pets allowed: yes

view from the room:4/5 (see room tip below)

opening windows: yes (1 small one, yet allowing plenty of fresh air to come in)
balcony: no
Feeling of safety: very high inside, outside be careful late hours, its the main train station after all!
check in: a bit slow, although an GoldPoints Plus member and with a reservation, asked too many beaurocratical paperwork

floor quality (parket / marble/ carpet / other): lively carpets, very well maintained
heating / airconditioning / ventilation: AC climate control, excellent one and very silent!
noise levels: insulation internal / external: very low, absolute sound proof
shading (electrical shades, curtains, etc): curtains (2 folds, offering total darkness, despite window share like boat window!)
feeling clean: 4/5 ( a bit smelly in some areas, especially corridors)
room lighting: 3/5 / despite many lights, final result not good)
dimmer option: no
electricity sockets: ok, quite many and convenient

bed: extremely comfortable extra king-size bed
mattress: really one of the best ever tried, only for this the hotel should get 6 stars; it really compensates small room size!!!
pillows: 4,
covers (duvet, blankets,etc): duvet, just excellent!
linens quality: 4/5

wardrobe closet: yes, a bit small
efficient clothes hangers: yes
shoe shine sponge / cloth: yes,sponge
sleepers:yes, ok quality
Iron & Ironing Board: yes

writing desk / workspace: yes, extra large!
dustbin: yes

# of television devices in the room: 1 / HD LCD a bit small size!
wake up call: on time
cable / satellite TV: yes
Digital TV Channels: yes
Pay TV: yes, Quadriga platform, no movie packages option

i phone / pod / pad dock: No
internet connection: free
high sped internet: yes
cable / wifi: wifi

Digital Safe: yes
notebook size: yes
Refrigerator: yes
Mini-Bar: yes, nothing special
Microwave: no
Coffee Maker: Yes
Water-boiler: yes
Toaster: no

complimentary snacks/facilities: at this room level (Business Class) bottle of mineral waters, replenished daily. old Nespresso coffee machine

NESPRESSO coffee maker with small variety of coffee capsules / unfortunately with the usual nightmare in hotels around the world with this type of coffee maker! (you need at least 3-4 cups of water first to flush the system clean from previous coffee debris inside!)

bathroom size: a bit small, but ergonomically appointed
additional features: N/A
water quality / pressure: ok
water temperature: hot enough!
ventilation: yes, 5/5
shower cabin: bath with shower in the tub
rain forest shower: No
heater / radiator in bathroom: yes
mirrors: very adequate
wall face mirror: yes very good , with light option, which was not working
vatity set: yes, a good one

clothes hanging / drying cord: No
towels: 4, quality / softness: 4/5

weight scale: yes, No
toilet paper quality / quantity: could have been softer / 2
dustbin: yes
toilet brush: yes
tissues, boxed / wall mounted dispenser: yes / wall mounted, good quality
hair dryer: yes, good quality, high speed

Business centre: yes, small but highly efficient
room service: good quality and delivery time

breakfast: famous for the "Super Breakfast Buffet”, with really over 120 dishes!!! also very convenient "Grab & Run” option
quality: 5/5
variety: 5/5

gym facilities: located on the first floor, open 24 hours a day, complimentary use / full-service fitness centre a fitness centre with good variety of cardiovascular equipment
Featuring indoor pool (11.5 m x 3.34 m) the indoor pool, a Jacuzzi and wet and dry saunas.
SPA: yes, did not try it

concierge service: yes, ok one, nothing special

parking: yes, onsite underground, at really high prices!
airport shuttle service: no
check out speed: very fast, less that 2 min with invoicing printing!

Room Tip: Room Tip: Go for Business Class room and high floor 7th, overlooking Astrid square or old city side
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg16672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
djansen, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review, 28 March 2014
Dear Greg16672

Thank you very much for your review. We are very happy to read this very detailded feedback. This is a great help for all future guests. I hope we can welcome you back soon in Antwerp.

Kind regards
Dieter Acke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (177)
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Dallas
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 March 2014

I stayed here because I had an early train the next morning and I was traveling alone; it is across the street from Centraal Station. It is very spacious for a European hotel, it was very quiet and I felt very safe. The bathroom and toiletries were very nice, especially the long deep tub for a hot soak at the end of the day. I booked the room through Expedia and the rate was reasonable, Concierge was pleasant and checkout was fast. Only surprise was some sort of tax that Expedia did not include, but it was only about 2euro.
The hotel is walking distance from the Meir -- lots of shopping.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rselavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
djansen, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review, 25 March 2014
Dear rselavy

Thank you very much for your feedback regarding your recent stay. i am very happy to hear your enjoyed your stay. The cost that was not included was the city tax, this needs to be payed during check out. I hope we can welcome you back soon.

Kind regards
Dieter Acke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 March 2014 via mobile

This is my second stay here. I love the amazing breakfast experience. It features an amazing view of Central Station. Quite an inspiring time in the morning. The food rules. Lots of choices - western, European and even Asian. The place smells spectacular. The hotel offers free WiFi which puts the other places to shame for daring to charge. Within walking distance are some wonderful international restaurants and I love that Chinatown is right around the corner.

Stayed February 2014
Helpful?
Thank cung6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
djansen, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review, 5 March 2014
Dear cung6

Thank you very much for your feedback regarding your recent stay. I am very happy to hear you enjoyed your stay. It 's nice to receive such great compliments. I hope we can welcom you back soon.

Kind regards
Dieter Acke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 March 2014

To start, the location is fantastic. Just in front of the Antwerp Central train station it is very convenient to reach either for business or for pleasure. Due to heavy traffic that main cities of Belgium suffer, taking the train and staying at this hotel makes your life easier. Lobby is clean, big enough and ready to accept any visitor. Check in time was the only "negative" fact, as it took us (4 people) more than 20 min, despite the fact that we' re alone. Rooms are clean and very big, which makes things easier in case you are not traveling alone. Breakfast was very good.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CH99637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
djansen, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review, 4 March 2014
Dear CH99637

Thank you very much for your feedback regarding your recent stay. I am very happy to hear you enjoyed your stay. I do appologize for the long wait during check in, i will pass this feedback to our Front office manager so that we can fine tune the operations.

Kind regards
Dieter Acke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 March 2014 via mobile

We stayed in this hotel after travelling from dublin to buy an engagement ring. Its just like any other Radisson hotel and like such, is overly expensive for what is a very average hotel. Good location, but thats about it.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Eamonn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
djansen, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review, 4 March 2014
Dear A TripAdvisor Member

Thank you very much for your feedback regarding your recent stay. I am very sorry to hear our hotel didn't met to your needs. If you can contact us directly we can discuss this further. I hope we can still welcome you back in the future.

Kind regards
Dieter Acke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 February 2014

We had a lovely few days at the Radisson Blu and we were very impressed with the price and the location. We had a couple of troubles with our room, as there was maintenance going on (and we were 'the end of the line'). We didn't have enough electricity to power things other than the basics for a few hours, but no TV for a while didn't bother us. All was fine by the evening. The other things was that we had no hot water, but within 5 mins of calling the front desk, maintenance came to fix it, so we were extremely happy with the speed of service. We enjoyed the steam room, sauna, hot tub etc, but unfortunately the water wasn't that warm and the steam room not so steamy. Nevertheless, the hotel offers great value for money and I am sure these little things will further improve as the hotel finishes/continues it maintenance.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jooster30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
djansen, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review, 4 March 2014
Dear Jooster30

Thank you very much for your feedback regarding your recent stay. I am happy to hear you enjoyed your stay in our hotel. I do appologize for the small problems in your room. I hope we can welcome you back soon.

Kind regards
Dieter Acke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2014

This hotel is located in front of Antwerp central station what makes it very convenient. It's walking distance to most places in Antwerp and close to several tramway stops. Rooms are clean and very confortable and hotel breakfast is delicious.

  • Stayed March 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank otaviors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
djansen, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review, 24 February 2014
Dear otaviors

Thank you for your feedback regarding your recent stay. I am very happy to hear you enjoyed your stay in our hotel en i hope we can welcom you back soon in Antwerp.

Kind regards
Dieter Acke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Astrid Hotel, Antwerp

Property: Radisson Blu Astrid Hotel, Antwerp
Address: Koningin Astridplein 7, Antwerp 2018, Belgium
Phone Number:
Region: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Antwerp
#3 Family Hotel in Antwerp
#6 Luxury Hotel in Antwerp
#6 Romantic Hotel in Antwerp
#7 Business Hotel in Antwerp
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Radisson Blu Astrid Hotel, Antwerp 4*
Number of rooms: 247
Official Description (provided by the hotel):
The Radisson Blu Astrid Hotel, located right across Antwerp's Central Station (direct Thalys trains Paris - Amsterdam), offers 247 rooms and 18 meeting rooms. Broadband WiFi (100 Mb) free of charge in the hotel. Underground parking available. A Direct train will take you from Brussels Airport to Antwerp Central Station in 34 minutes. The city offers a mixture of magnificent architecture,fashionable shops, pubs and clubs, dazzling monuments and restaurants with superb Belgian and multicultural food. ... more   less 
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Also Known As:
Radisson Blu Astrid Hotel, Antwerp Hotel Antwerp
Park Plaza Antwerp

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