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“The best location in Antwerp”

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Hilton Antwerp Old Town
Ranked #3 of 72 Hotels in Antwerp
Certificate of Excellence
London, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“The best location in Antwerp”
Reviewed 28 February 2014

Great hotel. Really comfy beds. The only negative I can think of is my room was miles from the lift (Big hotel) so try and get one as close to the lift as you can. The breakfast was ok and probably nothing like the breakfast in the Executive lounge. I will definitely come back to this hotel again when on biz. You can't beat the location and the staff were great.

Room Tip: I was in room 541 it was too far from the lift.
See more room tips
  • Stayed February 2014, travelled on business
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Helpful?
1 Thank james s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (236)
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Cork - Ireland
Level 4 Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 21 February 2014

This is a good hotel in a fantastic location. Its really all about the location.
It’s a pretty good Hilton but there are some issues....
The good:
Did I mention location? It couldn’t be better for seeing Antwerp. Walking distance to the sites and shopping.
Very friendly and efficient staff.
Recognized my Hilton Honors level and loyalty.
Clean rooms.
Good security and card access to the floors.
Good breakfast and served until 11am on weekends.

The not so good:
Very out of date decor. Getting grubby and worn looking e.g. carpets, desks, chairs.
Nothing to do in the hotel.... no pool...sauna etc. Bar closed on Sunday's
Lots of people sitting in the lobby - makes for a strange atmosphere.
Bed was worst Hilton bed I've slept in - didn’t sleep well in it.

In summary I liked the hotel and its location but it really needs a major refurb (and just being in an old building isn’t an excuse)...I do hear they are planning room refurb but not until 2016.... don’t do the lobby.. we don’t sleep in the lobby...do the rooms first!
The staff are friendly and helpful and I felt very safe in the hotel. Would I stay again?... probably yes, but would want a great deal for it.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank i-love-ayia-napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagos, Nigeria
1 review
Reviewed 21 February 2014

it was Excellent my wife and I have agreed to visit again we saw the place very interesting and the service was on point. we had difficulties in locating our room. may be because it was our first time in Hilton Antwerp. we will surely visit again.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jerry U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 February 2014 via mobile

We stayed one night during the Christmas market. The market was just out the back door of the hotel, the waterfront a couple of blocks away. It was a bit pricey, but our time in Antwerp was too limited to waste time with an inferior location. The hotel itself is beautiful. Would definitely go back.

Stayed December 2013, travelled with family
Helpful?
Thank OffToAlmostAnywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 5 Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 February 2014

In principle good hotel in prime location, but some annoying issues made our stay a lot less nice and the way the hotel handled the situation was far from satisfying.
The Hilton is located ideally for a romantic weekend in Antwerp. Parking is very convenient and rooms are ok with nice beds, but the bathroomfloor was less than clean with visible mould in some places. The minibar did not seem to do a great job but since we did not use it anyway is was not a problem. Major issue was the fact that there was no hot water on the morning of our departure. I fully appreciate the fact that when such a hazard occurs in the whole hotel there is not a lot the hotelstaff can do, but at least some sort of excuse would have been nice during our check-out instead of the standard "was everything ok" remark we received. Also during our breakfast the service was not particularly fast or friendly.
We expected a lot more for our money and never felt as welcome as we have felt in other, much less expensive hotels. When returning to Antwerp, I would most certainly consider a different hotel.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerpen, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 February 2014

Internet not included in the price and charged 15EUR a day; no gluten-free options; staff calling in the room and checking if everything is OK was a bit too intrusive; hotel is a bit old and could do with a refurbishment

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Ozren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lennik
Level 5 Contributor
63 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 9 February 2014

It is now the second time that I stayed in this hotel. I have paid more or less the same amount of money as previous time but now for a Deluxe Room with breakfast included so price/quality ratio is better this time deserving it's 4 stars! The bottle of complimentary mineral water is a plus and the size of the room is slightly bigger then the size of the standard room.
This time the reception pro-actively briefly called to ask if everything was ok in the room, nice gesture!
Breakfast was nice and served in the "Terrasse" with a nice view into the Groenplaats square.
The sausages however were not good at all!!! This needs to be looked at asap.

Will be back for sure!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tommy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Antwerp Old Town

Property: Hilton Antwerp Old Town
Address: Groenplaats 32, Antwerp 2000, Belgium
Phone Number:
Region: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Antwerp
#2 Business Hotel in Antwerp
#3 Luxury Hotel in Antwerp
#4 Romantic Hotel in Antwerp
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Antwerp Old Town 4*
Number of rooms: 210
Official Description (provided by the hotel):
Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms (with separate stall showers), Flat Screen TV's, minibar, coffee/tea making facilities, wifi throughout (at a fee), and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The new restaurant of the hotel "Brasserie Flo Antwerp", opened since July 2014, brings you the delights of a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This new Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking). ... more   less 
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Also Known As:
Hilton Antwerp
Antwerp Hilton

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