I agree with other reviewers that the hotel is well located for getting around Antwerp, so that's a big plus. I also like the fact that one can request an early check-in for a 19E fee if one arrives early and wants to unpack and get started. However, the staff seem to be either very good, knowledgeable, helpful or not at all--no in between. The lounge is a nice amenity for those booking executive rooms and up. The breakfast offering is the standard European continental breakfast without a lot of surprises. We were surprised to find that after breakfast hours and before tea, the fridge is locked so that one can't relax with a cold drink at any time. The evening offerings tend to bar snacks so not many healthy options. The rooms are quite soundproof but some of the corridor lengths can be daunting as the hotel is spread over 2-3 buildings.Each room is also outfitted with the electronic minibar with no space for a guest to store anything brought in. Thank goodness, most hotels in the US have decided to get rid of minibars in favor of mini fridges for the guests convenience. Makes a lot more sense
We had some issues with our bill that I thought were straightened out at check-out, but they came back to haunt me in a subsequent email requesting additional $$$. Ordering a taxi to the train station also proved to be a fiasco causing a few more grey hairs.
Would like to see a little more consistence in staff behavior than what we experienced
- Official Description (provided by the hotel):
- Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms (with separate stall showers), Flat Screen TV's, minibar, coffee/tea making facilities, wifi throughout (at a fee), and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The new restaurant of the hotel "Brasserie Flo Antwerp", opened since July 2014, brings you the delights of a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This new Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking). ... more less
- Reservation Options:
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- Also Known As:
- Hilton Antwerp
- Antwerp Hilton