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“Quality”

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Hilton Antwerp Old Town
Ranked #2 of 73 Hotels in Antwerp
Certificate of Excellence
Reviewed 5 August 2014

This was our second stay here. We returned because the first stay was so satisfying. This one did not disappoint. Again, the location is unbeatable. The staff are extremely courteous and welcoming. The rooms are spacious and clean. We were celebrating a special occasion and were treated exceptionally well. Thomas, the manager, was particularly helpful and kind. I'm quite sure we will stay here again if back in Antwerp. I must say though that they have rather subpar air conditioning, so if this is important to you, be warned.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank dcm13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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771 - 777 of 2,230 reviews

Reviewed 5 August 2014

What a nice hotel! Room was very nice and very big. Breakfast is suberb, very good and all those choices ... Staff at frontdesk could be friendlier and haven't got my deposit back on my credit card its 50,- euro so thats not a good thing, maybe there administration works slow .... We did not use the restaurant, so I cant say much about that. The location is fantastic, breakfast staff very friendly rest of the staff could learn at lot off those people.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

What a nice hotel!
Room was very nice and very big.....yes, I even played soccer with my kids in the room (sorry Hilton, but we did it in a nice and quiet way and did not break anything).
Staff was very nice and smiled from check in to check out.
We did not use the restaurant, so I cant say much about that. The location is fantastic and parking is very easy and not expensive.
This hotel gets my very best best recommendations!

Thanks Hilton team

PS: your hotel is so fantastic and because of this, you should have the neon sign on the building fixed ;-) (it only said "LTON"

Stayed: July 2014, travelled with family
Thank jphilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

We had two nights here. If we had only stayed the first night I our review would have been terrible. However they redeemed themselves a little on the second night.

Firstly they wanted to charge for basic internet access, I had stayed in 3 other four star hotels in the same week, where low bandwidth Internet was free, I did complain and they gave me it free here. However, the first night we were woken at 3 am by very noisy neighbours. I complained and the manager moved us to a new room. But we had to move all our stuff at 3 am, then struggled to sleep. Next morning the shower was blocked, breakfast was awful and then to top it all nobody cleaned our room or made the beds.

However, the second night we had a perfect nights sleep, and the next morning the breakfast was much better.

I will give them the benefit of the doubt that perhaps the cleaning was done to my original room, but breakfast really needs some attention.

Btw location is perfect, right in the heart of the old town.

Stayed: July 2014, travelled as a couple
Thank DavidLittlejohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

We spent two nights at this hotel in July, 2014. Location is perfect! Front desk staff was the best! We stayed in an executive king. So nice to have a true king bed! Good size room, enjoyed having lounge access. Highly recommend this hotel - great value for the price!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank KCLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

Excellent hotel in the very center of Antwerp, both historic and shopping. Spacious room, good service, attentive personnel. The hotel has direct access to nearby shopping mall and supermarket. Most of the historical attractions are within 5 min walking. It takes about 20 min of walking to Central station, very convenient.

  • Stayed: May 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank JollyRogerBiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

Nice hotel and central location, staff I found to be excellent, nothing was to much. No air-con in the exec lounge (if there was it wasn't working) air cooling rather than air con in the room but good enough. As a diamond member of Hilton I've stayed in a few and this is one I'll be going back to. Had a lovely surprise of a bottle beer and chocs, these little things go a long way, well done Hilton Antwerp, you're doing a good job!

Stayed: July 2014, travelled solo
Thank Philip L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Antwerp Old Town

Address: Groenplaats 32, Antwerp 2000, Belgium
Phone Number:
Region: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Antwerp
#2 Luxury Hotel in Antwerp
#2 Business Hotel in Antwerp
#4 Romantic Hotel in Antwerp
Price Range: £126 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Antwerp Old Town 4*
Number of rooms: 210
Official Description (provided by the hotel):
Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms (with separate stall showers), Flat Screen TV's, minibar, coffee/tea making facilities, wifi throughout (at a fee), and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The new restaurant of the hotel "Brasserie Flo Antwerp", opened since July 2014, brings you the delights of a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This new Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking). ... more   less 
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Also Known As:
Hilton Antwerp
Antwerp Hilton

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