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“Excellent location”

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Leonardo Hotel Antwerpen
Ranked #32 of 71 Hotels in Antwerp
Nottingham, United Kingdom
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Excellent location”
3 of 5 bubbles Reviewed 20 August 2013 via mobile

I stayed here recently for an 8 night stay. This hotel does have it's good points and things it could do better on. The good points are that the location of the hotel is very central and opposite the railway station, the staff at the hotel were very friendly and helpful and the rooms were modern and well presented albeit a little on the small side and lacked a kettle. The breakfast was nice although the choice became a bit repetitive after the 7th and 8th day. The rooms could do with air conditioning as they got very hot and there was a bit of an issue with external noise from drunks late at night and from a very annoying fun fair outside. Overall though I was happy with my stay and would recommend the hotel if you want somewhere cheap and central to explore Antwerp.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gareth848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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583 reviews from our community

Traveller rating
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    44
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 10 August 2013

I booked for one night at short notice and got a very good deal. I turned up at the hotel way too early to check in( about five hours too early!!). They said they would have checked me in but the room had not been cleaned yet. However come back in and you can check in and we can hold on to your luggage for you. Great customer service. The room was tidy and clean with a good shower and TV with good selection of dutch, english, french and german TV. I was on the lower floor in a corner room, right above the shops , but it was not too noisy. Perfect location for the train station. The breakfast was ok, but you can get better and cheaper around Antwerp. Free computers in the Lobby. Although I writing an email on an azert keyboard that actually writes in qwerty was fun to work out. I also had a nice hot chocolate in my room.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoAntwerp, Manager at Leonardo Hotel Antwerpen, responded to this review, 8 October 2013
Dear Charlie,

Thank you for your review. I'm glad to read you appreciate our customer service. I'm sorry to say you will not have as much fun with the keyboards on your next stay, as we have corrected the settings back to normal. Hopefully you won't miss our old keyboards on your next stay!

With kind regards,

Anthony Pierards
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surfers Paradise, Australia
Level Contributor
10 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 10 August 2013

Great location next to the train station & close to the bus station. Our room (jr. suite) was very spacious and clean, but it was a bit worn down and had a smelly carpet. The beds was also quite hard. Anyways, it's quite cheap so overall good value for your money.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marrabarra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoAntwerp, Manager at Leonardo Hotel Antwerpen, responded to this review, 8 October 2013
Dear Guest,

Thank you for taking the time to write a review for our hotel. I'm happy to see you enjoyed your stay, even though the Junior Suite did not meet up to your expectations. We are currently making small adjustments to our Junior Suites, so they will meet the expected standards again.

Hopefully you will be able to see for yourself on a next stay with us.

With best regards,

Anthony Pierards,
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 August 2013

Stayed here for 3 nights, arrived via the train station to find the hotel literally across the road! This made getting to and from Antwerp very easy, it is a short walk to the supermarket and many restaurants nearby, the shopping mall is a short walk away also. The rooms were very clean with a fairly big bathroom, the only thing that was unpleasant was a smell of stale cigarette smoke even though we were in a non-smoking room. The air-con didn't work in our room which was a little frustrating and as the hotel was completely booked out for the weekend we didn't have any other options. The wifi is a surcharge if you want to use it in your room and the two computers in the lobby weren't very reliable which meant we ended up purchasing wifi (and its not cheap!) Overall not a bad stay the staff were friendly and helped us out when they could, for the price i would stay again.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahsInEurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoAntwerp, Manager at Leonardo Hotel Antwerpen, responded to this review, 8 October 2013
Dear Guest,

I'm glad to read you found our staff helpfull and friendly. I would like to apologize for the cigarette smell in your room. We have changed all our rooms to non-smoking this summer. Even though all rooms have been handled specially againts the smell, it takes a few weeks before everything is gone. I hope you will be able to notice yourself that it will not happen again on your next stay.

With best regards,

Anthony Pierards
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
usa
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 27 July 2013

This isn't the Four Seasons, but you get your money's worth. You walk out of the train station and the hotel is literally in front of you. Rooms were a bit musty and stuffy, we slept with the windows open. Clean beds and bathrooms. There are stores and restaurants all around, but a lot of them close in the evening so there's not a lot of noise at night. Walking distance to the main shopping/tourist attractions. Very helpful and friendly front desk staff, good breakfast.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sauciehall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoAntwerp, Manager at Leonardo Hotel Antwerpen, responded to this review, 8 October 2013
Dear Guest,

I enjoyed reading your review. Indeed, we're not the four seasons, but we are more than happy you have enjoyed your stay with us!

Hopefully we can welcome you again soon!


With best regards,

Anthony Pierards
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
114 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 20 July 2013

It is literally outside of the station. Station arear is always a bit rough, however, it feels safe to stay in the hotel. My room is an edge room inside of the yard. Too early in the morning, I was awake because of people's laugh...hence there is a risk of not tight sleep.

The airco works very well. Lack of minbar though described in the booking.com profile. Room is spacious and quite clean. Internet is subcharge, too expensive.

To balance pro and con, will stay again.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jude9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoAntwerp, Manager at Leonardo Hotel Antwerpen, responded to this review, 8 October 2013
Dear Guest,

Thank you for kind review. My staff and I are happy to read you have enjoyed your stay!
We are looking forward to welcome you again in our hotel.

With best regards,

Anthony Pierards
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 July 2013

Right next to the beautiful Antwerp railway station. Plenty of restaurants nearby. Stayed with our five year old daughter who got a little room to herself just off the main room. Very spacious room and great value for the budget price we paid. Parking underground was €15 per night - cheaper than the nearby underground parking garages - just don't take a big car as it is very tight to get parked! Only issue was lack of air-con or fans, needed to leave the window open to cool the room but this let in quite a bit of noise. But overall this did not detract from the experience.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdinburghDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoAntwerp, Manager at Leonardo Hotel Antwerpen, responded to this review, 7 October 2013
Dear Guest,

Thank you for your lovely review of our hotel and our service. I'm also happy to read your daughter enjoyed her stay as well. On your next visit, don't hesitate to ask more information about our other roomtypes. We also offer rooms with air-conditioning. Make sure to mention you have visited us before. We always try to do a little more for our returning guests.

We hope to welcome you again soon to our hotel!

Kind regards,

Anthony Pierards
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Leonardo Hotel Antwerpen

Property: Leonardo Hotel Antwerpen
Address: De Keyserlei 59, Antwerp 2018, Belgium (Formerly Hotel Florida)
Region: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Centre with Internet Access Room Service Airport Transportation
Hotel Style:
Ranked #32 of 71 Hotels in Antwerp
Price Range (Based on Average Rates): £
Hotel Class:3 star — Leonardo Hotel Antwerpen 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Florida Hotel Antwerp

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