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“Never again in Leonardo Hotel Antwerpen” 1 of 5 bubbles
Review of Leonardo Hotel Antwerpen

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Leonardo Hotel Antwerpen
Ranked #33 of 71 Hotels in Antwerp
Parigi, Francia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Never again in Leonardo Hotel Antwerpen”
1 of 5 bubbles Reviewed 20 September 2013

Have you ever been in a minuscule hotel room, with a lurid stained carpet? And have you ever been awaken at 3 am by the squeaking door of your neighbour's room? And then awaken again and again by buses or people screaming down in the street or toilet flushes? And then juggle with your razor, toothpaste, toothbrush and comb because they didn't bother to put a 10 € shelf in the bathroom? Well if you want to experience all this and even more, and pay 100 euros per night for this privilege, the Leonardo Hotel close to the Antwerpen Central station is made for you. Of course given all this luxury, the WiFi is not free - in 2013! - and you will pay good money for it, unless you can hook from your room the free wifi's offered by the city of Antwerp (!). The breakfast is average, little choice and little space but the lady is sympathetic at least. The bathrooms are clean, but expect to wait a couple of days for a replacement of the liquid soap dispenser.
In the Antwerp Central Station area there are better hotels, cheaper, cleaner and with a decent sound proofing. And free WiFi.
All in all I've found the Leonardo Antwerpen to have the worse quality/price ratio of my life (and I travel a LOT) and one of the worse for cleanliness and noisiness. Never again such a bad experience.

Room Tip: You can choose between a cramped dirty and noisy room (second floor), or simply a noisy one but less...
See more room tips
  • Stayed September 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank GallusCives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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563 reviews from our community

Traveller rating
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    80
    42
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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  • Russian first
  • Spanish first
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English first
Reading, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 30 August 2013

We stayed here overnight with our two young children. We had booked a junior suite but were upgraded to an apartment. It was a 2 floor apartment with a double room upstairs and a small kitchenette and sofabed downstairs. The upstairs room had a 2 bar railing running the length of the stairs so, afraid that the children could fall through we decided they should sleep downstairs. But when we opened the window we were horrified to realise it was a single door that opened straight out to a vertical 40ft drop with just again 2 bars across! Thankfully we could push the bed against the window so the kids couldn't open it but I couldn't believe it!
Other than that, the location was great and the staff were friendly. As we were only there one night we didn't bother trying to change rooms.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rudders77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Antwerp hotels

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 23 August 2013

First the positives- you cannot beat the location if you are arriving at the Central Station. It's just across the road.
It's all close to an area where loads of trams and buses leave, so it's great for travelling around from.
You are on a busy shopping street with plenty of reasonably priced restaurants including McDonalds, Subway and Pizza Hut if you aren't feeling adventurous. Plus Meir, a main shopping street is a 5 minute walk.
The staff were all lovely, speak excellent English and were very helpful.
There are two computers in the lobby for free Internet.
Breakfast was buffet style and typically continental pastries, fruit juice, yogurts, cereals, cheeses, cold meats, scrambled eggs, boiled eggs, toast, tea and coffee.

The negatives - the corridors and rooms were very tired, the corridors were very poorly lit and felt claustrophobic. The floors seemed thin so it felt like everyone was wearing lead boots!
The room was small, though 3 beds fitted adequately. The bathroom is tiny.
We had a quiet room out back but I can imagine rooms overlooking the street could be very noisy indeed as they are on a busy junction opposite the Central Station and the busy streets.

It's good value if you get a cheap deal and super central. I would stay again if I was assured a quiet room and needed somewhere cheap.

Room Tip: Ask for one away from the street.
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  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fandangopolka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 20 August 2013 via mobile

I stayed here recently for an 8 night stay. This hotel does have it's good points and things it could do better on. The good points are that the location of the hotel is very central and opposite the railway station, the staff at the hotel were very friendly and helpful and the rooms were modern and well presented albeit a little on the small side and lacked a kettle. The breakfast was nice although the choice became a bit repetitive after the 7th and 8th day. The rooms could do with air conditioning as they got very hot and there was a bit of an issue with external noise from drunks late at night and from a very annoying fun fair outside. Overall though I was happy with my stay and would recommend the hotel if you want somewhere cheap and central to explore Antwerp.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gareth848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 10 August 2013

I booked for one night at short notice and got a very good deal. I turned up at the hotel way too early to check in( about five hours too early!!). They said they would have checked me in but the room had not been cleaned yet. However come back in and you can check in and we can hold on to your luggage for you. Great customer service. The room was tidy and clean with a good shower and TV with good selection of dutch, english, french and german TV. I was on the lower floor in a corner room, right above the shops , but it was not too noisy. Perfect location for the train station. The breakfast was ok, but you can get better and cheaper around Antwerp. Free computers in the Lobby. Although I writing an email on an azert keyboard that actually writes in qwerty was fun to work out. I also had a nice hot chocolate in my room.

  • Stayed March 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Charlie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoAntwerp, Manager at Leonardo Hotel Antwerpen, responded to this review, 8 October 2013
Dear Charlie,

Thank you for your review. I'm glad to read you appreciate our customer service. I'm sorry to say you will not have as much fun with the keyboards on your next stay, as we have corrected the settings back to normal. Hopefully you won't miss our old keyboards on your next stay!

With kind regards,

Anthony Pierards
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surfers Paradise, Australia
Level Contributor
10 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 10 August 2013

Great location next to the train station & close to the bus station. Our room (jr. suite) was very spacious and clean, but it was a bit worn down and had a smelly carpet. The beds was also quite hard. Anyways, it's quite cheap so overall good value for your money.

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank marrabarra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoAntwerp, Manager at Leonardo Hotel Antwerpen, responded to this review, 8 October 2013
Dear Guest,

Thank you for taking the time to write a review for our hotel. I'm happy to see you enjoyed your stay, even though the Junior Suite did not meet up to your expectations. We are currently making small adjustments to our Junior Suites, so they will meet the expected standards again.

Hopefully you will be able to see for yourself on a next stay with us.

With best regards,

Anthony Pierards,
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 August 2013

Stayed here for 3 nights, arrived via the train station to find the hotel literally across the road! This made getting to and from Antwerp very easy, it is a short walk to the supermarket and many restaurants nearby, the shopping mall is a short walk away also. The rooms were very clean with a fairly big bathroom, the only thing that was unpleasant was a smell of stale cigarette smoke even though we were in a non-smoking room. The air-con didn't work in our room which was a little frustrating and as the hotel was completely booked out for the weekend we didn't have any other options. The wifi is a surcharge if you want to use it in your room and the two computers in the lobby weren't very reliable which meant we ended up purchasing wifi (and its not cheap!) Overall not a bad stay the staff were friendly and helped us out when they could, for the price i would stay again.

  • Stayed July 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SarahsInEurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoAntwerp, Manager at Leonardo Hotel Antwerpen, responded to this review, 8 October 2013
Dear Guest,

I'm glad to read you found our staff helpfull and friendly. I would like to apologize for the cigarette smell in your room. We have changed all our rooms to non-smoking this summer. Even though all rooms have been handled specially againts the smell, it takes a few weeks before everything is gone. I hope you will be able to notice yourself that it will not happen again on your next stay.

With best regards,

Anthony Pierards
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Leonardo Hotel Antwerpen

Property: Leonardo Hotel Antwerpen
Address: De Keyserlei 59, Antwerp 2018, Belgium (Formerly Hotel Florida)
Region: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Centre with Internet Access Room Service Airport Transportation
Hotel Style:
Ranked #33 of 71 Hotels in Antwerp
Price Range (Based on Average Rates): £
Hotel Class:3 star — Leonardo Hotel Antwerpen 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Florida Hotel Antwerp

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