My wife and I stayed here last year in Room 358,which was very good, so we booked to stay again this year. 10 days before our arrival, I phoned the hotel and asked if we could have the same room, or a similar one at the back of the hotel,overlooking Statiestraat, and was told that this would bearranged. 3 days before our arrival, I phoned again, and was assured that we would have a room as requested.
On arrival, we were given the key to Room 240, which was much smaller, overlooked the front of the hotel, and was approached by 5 stairs without a handrail, which was very difficult for us, as we are octogenarians. We went back and asked for a room, as requested, at the back of the hotel, where the approach is on the level. We were told that, despite the assurances which we had been given, none was available: we could have a larger room, but this was some distance from the lifts, so we looked at that - we had to go down the same 5 stairs, then mount a further flight of about a dozen. So, as we had paid in advance, we had no alternative but to stay in Room 240.
There were no drawers, no wardrobe, but a bar above the centre of the mirror with clothes hangers, so that hanging clothes obscured the mirror: all other clothing had to stay in the case. There was a 6 inch step up to the shower room, which was a trap for the unwary. Several other guests told us that their rooms were small, and that they would certainly not return.
The good points about the hotel, which persuaded us to come again, are its nearness to Centraal Station, the fridge and safe in the room, the helpfulness of all of the staff we met, cleanliness, and constant hot water. The breakfast was the usual Continental mix of cereals, cold food, hot drinks and a toaster: the scrambled egg was uninviting.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotelopia, Travel Republic (UK), Odigeo and Hotels.com so you can book your Leonardo Hotel Antwerpen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Florida Hotel Antwerp