In Summary -
Nice hotel, simple and clean, might be a bit noisy, but in a very center point.
Do make sure that you reservation is ok, I would call them up before.
The hotel is nice and located in a very good center point.
The rooms are cute and simple.
There is no door between the room and the shower room.
The shared toliet outside is very clean.
We got a room facing the Cathedral, which was quite noisy.
If you are travelling when it's warm outside, you will end up opening the windows, which is very noisy at night.
I would recommend ordering a room not facing the Cathedral, as this option is possible.
Make sure to call and check your reservation.
The problem In short - the hotel changed my room and told me about this on the phone.
On arrival I did not get the correct room (the one promised on the phone), and I was expected to pay an extra 10 Euro for the booking fee (that I have already done in the original booking).
In my mind when the hotel makes a mistake, the customer is not the one who is supposed to spend 20 Euro Extra because of the mistake.
I was told that I will have to pay the extra money.
However after they understood that I have intention of doing that, they were willing to pay (but they were very very close to loose me as a customer).
After this incident the staff was very kind and nice.
So I did enjoy my stay and have good things to say about the place.
So perhaps this is not a reoccuring problem.
I would go again to this hotel, but only after calling and cofirming my reservation by phone.
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- Also Known As:
- Postiljon Hotel Antwerp