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“Stag Weekend Hotel”
4 of 5 bubbles Review of The Plaza Hotel

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The Plaza Hotel
Ranked #21 of 71 Hotels in Antwerp
GreenLeadersBronze level
Nottinghamshire, United Kingdom
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Stag Weekend Hotel”
4 of 5 bubbles Reviewed 8 July 2013

This hotel was booked by organisers of a recent stag weekend I attended in Antwerp. I stayed in a twin room on the seventh floor on a Saturday night and did not eat there.

The hotel has the feel of a business hotel. A lot of marble and the kind of bar/lounge that I imagine people having informal meetings in. However I would say this hotel is a good all-rounder and I'd recommend it for breaks for business people, couples and even families.

Although I am not an expert on the layout of Antwerp it seemed to be slightly away from what I'd call the city-centre (5 minute taxi, 15 minute bus or 20 minute walk) and in an area that was clearly favoured by the Orthodox Jewish community.

Despite a rather large frontage the hotel has a small, easy to navigate layout inside. I stayed on the seventh floor and the rooms were very nicely laid out. The beds were exceedingly comfortable, TV's had some English language broadcasting, the bathroom was pleasant and comfortable in size and the windows, whilst not offering stellar views, opened widely allowing for a nice open air feel. A point of note however for families should be made is that wide-open windows on the seventh floor are not exactly 100% child safe.

The staff I encountered were pleasant and helpful, spoke excellent English and coped well with a large group booking for 20 people.

As I mentioned, I didn't try breakfast but the room it was held in looked pleasant and some other members of my party said it was perfectly acceptable.

I paid €94 (roughly UK£80 or US$125) and whilst this was not exactly a bargain, it felt like a fair price for the hotel generally. If you're quoted a figure in excess of €100 I would consider looking elsewhere, perhaps in a slightly more central and upmarket area but if you can do better than that rate, I would heartily recommend this hotel.

If I returned to Antwerp I would definitely look at staying there again.

Room Tip: As with many continental European hotels, lifts are extremely cramped and those with claustrophobia...
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank JoeTG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OM-Plaza, Operations Manager at The Plaza Hotel, responded to this review, 16 July 2013
Dear guest,

Thank you very much for your review and recommendation, it was a pleasure to have you and the other members of your group in our hotel!

We're looking forward to welcoming you again with us next time one of you is getting married, hopefully you will be able to try our breakfast. After all, it's served every day until 11am ...

Best regards,


Dirk Beckers
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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310 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
London, United Kingdom
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 28 May 2013

This is a well appointed hotel with spacious rooms at a reasonable price. The rooms facing the main street appear to be larger - almost like a suite - while the ones at the rear have balconies, for those who like the sun and a smoke.

The local area however takes some getting used to. The hotel is in the residential Jewish quarter, so there's an absence of pubs and coffee shops. You need to get to know where those are, which is usually a 10-15 minute walk, but the area is safe and quite nice.

As noted by other reviewers, it's a pity there aren't tea and coffee making facilities in the rooms, particularly as we couldn't find anywhere for coffee locally.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ThePrivacySurgeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OM-Plaza, Owner at The Plaza Hotel, responded to this review, 6 June 2013
Dear guest,

Thank you very much for your stay in the Plaza Hotel and your genuine feedback.

We do indeed have Junior Suites facing the street, which are even more bigger then our Superior and Deluxe rooms, but not all rooms facing the front are larger then the ones at the rear. Rooms at the front might not have a balcony, but we're sure our guests enjoy the pleasant view on the chestnut trees at Charlottalei, now that spring finally has arrived! Plaza Hotel is situated in a safe and quiet area, close to the center of the city.

Coffee and tea is served in the lobby or in the bar of the hotel, or can be ordered through room service. We also have a minibars in our rooms, in case our guests would like to drink something else then coffee.

Thank you for rating our hotel, we will be happy to welcoming you again in our hotel!

Martine Goethals
Managing Owner
Plaza Hotel - Antwerpen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckingham, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 16 May 2013

We stayed here in late April 2013 for 3 nights on a package deal including Eurostar. It was a satisfactory base from which to do some sightseeing in Antwerp. The room (at the back) was spacious and well appointed and had a small balcony. There were no tea making facilities in the room but we were provided with a kettle and cups on request. Staff were very welcoming and friendly. Public rooms included spacious lounge, bar and restaurant. Breakfast was good, but the hotel does not offer a dinner service. The bar serves snacks amounting to light bar meals, which are Ok as an alternative to going out to find a restaurant after a tiring day of sightseeing. So far as we could tell there were no restaurants in the immediate vicinity, although the hotel did offer a free taxi service to selected restaurants in the city centre.
The hotel is located 15 min walk from the main station and a 20 min brisk walk to the centre so it is just a little out of the way, but there is a tram stop just round the corner giving easy access to station and centre. The hotel will sell you a 10 journey ticket for 9 euros which is the most economical way to get around.
Difficult to judge value as we were on a package, but we were fairly well satisfied with the hotel for a short stay.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank kathleen369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OM-Plaza, Owner at The Plaza Hotel, responded to this review, 20 May 2013
Dear guest,

Thank you very much for staying at the Plaza Hotel and your accurate feedback.

Best regards,

Martine Goethals
Managing Owner
Plaza Hotel - Antwerpen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drogheda, Ireland
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 12 May 2013

Stayed in this Hotel from 6th to the 10th May, 2013. The staff are very friendly and helpful. We had a large comfortable room at the front of the hotel - no noise problem. The bathroom is modern and spacious. The toilet is separate from the bathroom but very small and no wash-hand basin. An excellent buffet breakfast is available. A negative would be that no evening meals are served. We would have liked to be closer to the city centre. Overall we enjoyed our stay here.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OM-Plaza, Owner at The Plaza Hotel, responded to this review, 20 May 2013
Dear guest,

Many thanks for staying at the Plaza Hotel and your valuable feedback!

Kind regards,

Martine Goethals
Managing Owner
Plaza Hotel - Antwerpen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ny
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 May 2013

We stayed here from April 22-29th. The staff is very nice and accommodating but the rooms really need updating. They are dark and very dated, the bed and pillows were way too soft that you literally sank onto them. The breakfast is very expensive E16.00 for a buffet. Overall it was just okay, if it wasn't for the staff I would have given it 2 stars!!

Room Tip: Try to get a room that faces the back of the hotel it's quieter and they have terraces. Ask for...
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank valmiNy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OM-Plaza, Owner at The Plaza Hotel, responded to this review, 20 May 2013
Dear guest,

Thank you for your feedback regarding your recent stay at the Plaza Hotel. The room you stayed in during your visit to Antwerpen, had been renovated recently. We are sorry to see that you did not enjoy the style of this hotelroom, but we thank you very much for the compliments you've made regarding the Plaza Hotel staff.

Best regards,

Martine Goethals
Managing Owner
Plaza Hotel - Antwerpen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, Ile-de-France, France
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 4 April 2013

Stayed at hotel 2-3 April 2013 but what a shock! At 3:30 a.m., an uninvited visitor in one's room is not what one expects at a 4-star hotel!!!. Needless to say, we thought our room was being burglarized and were unable to sleep for the rest of the night. We called front desk and were told that the receptionist was checking empty rooms and made a mistake! Next morning, we received mixed messages on the incident. The Front Desk receptionist indicated she had been informed on what happened during the night and noted that it was normal procedure for night receptionist to check empty rooms. The hotel manager later came and indicated that he was not aware of the incident and would have to check with the night receptionist. He made it sound as if it was our fault. We were shocked when he expressed surprise that we would find it difficult to sleep after someone entered our room in the middle of the night while we were sleeping. No apology was given but he did state that it was not normal procedure to enter guests' hotel rooms at night. Now I understand why many other hotels have an internal lock that prevents someone unlocking the door when you are in the room!! If you have a choice, go to another hotel where the management understands that hospitality and customer service is important !!!

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Erma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 17 February 2013

I stayed here for a week on business. Staff is friendly and very helpful. I had a street facing room but the noise from the street was negligible (and staff made sure to ask if I found the room too noisy). Very large room. Location is close to central station and about a 30 minute walk or quick tram ride to the historical center. Good breakfast. Rooms may not have been updated in a while - if up to date decor is very important to you, this might not be the right choice. But all other aspects were good.

Stayed January 2013, travelled on business
Helpful?
Thank jxn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Plaza Hotel

Property: The Plaza Hotel
Address: Charlottalei 49, Antwerp 2018, Belgium
Region: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#4 Green Hotel in Antwerp
#10 Romantic Hotel in Antwerp
#12 Luxury Hotel in Antwerp
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Plaza Hotel 4*
Number of rooms: 81
Official Description (provided by the hotel):
4 Star boutique hotel in the center of Antwerpen, within walking distance of all tourist sights and shopping streets. Public transport at the hotel. Few tram stops away from the Antwerp Expo. ... more   less 
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Also Known As:
Antwerp Plaza Hotel

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