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“Nice hotel but a bit overpriced”
Review of The Plaza Hotel

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The Plaza Hotel
Ranked #19 of 73 Hotels in Antwerp
GreenLeadersBronze level
Reviewed 5 August 2014

The hotel is nice, the furniture needs an update though. We had a nice offer and definitely worth the money but for € 298,-- a room without breakfast (the breakfast was ok not very extended) we would not have returned. The city center is a 20 minute walk from the hotel. Parking at the hotel is not necessary on the streets are plenty of spots (Sunday = free parking).

Room Tip: Get a balcony room, you will have a large room and lots of privacy.
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  • Stayed: August 2014, travelled as a couple
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Thank KimNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 - 94 of 356 reviews

Reviewed 12 July 2014

A warm welcome by reception. Great 24 hour parking outside hotel for 3.80 euros. Large, clean and comfortable room and bathroom. Tram/train only moments away or as we did, walking distance to the centre of town. Tea/coffee plus little pastries offered at certain times of day. Hotel has a bar and breakfast is available at an extra cost. Also the hotel is air conditioned and has lifts.
Good place to stay for us.

  • Stayed: June 2014, travelled as a couple
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1  Thank pixiegypsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

I would like to mention the wonderful and warm hospitality you and your staff extended to us all during our stay with you in Antwerp during week of 25th of March this year.

I would like to mention the special smile and warm greeting we each received each time we re-entered we entered the hotel

Such a wonderful friendly professional atmosphere you have set within the building, assisting each guest with their needs and yet
Finding the time to have a friendly word with each visitor.

Truly a remarkable blend.

Hotel is so well located for our needs near shops tram and center

rooms spacious and comfy..

we look forward to our next visit

thanks for making our stay so special

  • Stayed: March 2014, travelled with family
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Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

I've stayed here twice this year, and wouldn't stay anywhere else in Antwerp if I had the choice. The location is prime (depends where you want to be) and just across from a tram line that will take you anywhere else you want to go.

The staff is nice enough, always smiling and prompt in answering the phone. Very helpful with maps and directions.

Some rooms seem to be newer than others... but the bathrooms are new and fresh- the tubs are fantastic and deep. Some rooms have fantastic jaccuzzis. The toiletries are great and abundant. My favorite is the towel heating rack in the bathroom- such a nice touch. The bathroom lighting is also excellent, i am rather picky about this detail because i hate when hotels have ugly institutional fluorescent lighting in the bathrooms. The light here is warm and very complimenting toward skin and makeup application.

The lift is tiny- what more can you expect from Europe? But there are 2 so you won't wait long if one is full.

The room rates are great too- If i remember correctly, I paid 109 euro per night when I stayed in June as well as in January.

There are 2 groceries on that block, so running out to get drinks or snacks is a 4 minute ordeal.

all in all i would definitely return.

Room Tip: Try to upgrade to a suite with a jacuzzi
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  • Stayed: January 2014, travelled solo
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2  Thank 907estherl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this reviewResponded 24 May 2014

Dear Esther,

Greeting from The Plaza Hotel Antwerp!

I would like to thank you for taking the time to review our hotel and to share your positive feedback with other travellers.
We are really delighted to read that you enjoyed your stay with us and we met your expectations.
It is always nice for us to receive such compliments. We pass them through to the whole team.

Thank you for choosing The Plaza Hotel and hope to see you again for another stay at out lovely boutique hotel.

Kind regards,

Evy De Laet
Sales & Operations Manager
Plaza Hotel Antwerp

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

I stayed in Plaza hotel for one night. The location of the hotel is not very central, but it is close to the Central station - about 15 minutes walking distance. Overall the room was spacious, but with run down furniture. Some of the towels in the bathroom did not look clean. There was a note in the elevator that some of the rooms were being refurbished at the moment, so maybe there are better rooms than the one I got.
The worst part however was that the temperature in the corridor was higher that the one in the room. Although maximum day temperatures did not exceed 8-10C, there was no heating in the room. The AC system was set to cooling. I was pretty surprised to find this out when got late at night. I called the reception and they said they would switch it within 5 minutes, but that never happened, so had to stay in the cold room all night.
Overall it is an average hotel.

  • Stayed: March 2014, travelled with friends
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2  Thank crazytotravel9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evy D, Sales & Operations Manager at The Plaza Hotel, responded to this reviewResponded 24 May 2014

Dear Sir,

Thank you very much for your constructive feedback.

We are very sorry that you did not enjoy your stay at the Plaza Hotel Antwerp.

We are constantly trying to refresh our rooms and keep them up to date but this can only be done step by step. Over the last couple of months the hotel renovated the bathrooms on the first and second floors, installed new doors, refreshed the bar etc.

The heating issue normally could be solved by a simple push on the botton at the reception. We are very sorry that this didn't happen. We have discussed this with the responsible department and will be more alert in the future.

Thank you once again for your contructive feedback. Due to your honesty we can become a more efficient team and hotel.

Kind regards,

Evy De Laet
Sales & Operations Manager
Plaza Hotel Antwerp

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

Located in 15 min from City Center & Train Station in Jewish quarter. Rooms are quite big, reasonable price, free wifi.

Located in 15 min from City Center & Train Station in Jewish quarter. Rooms are quite big, reasonable price, free wifi.

Located in 15 min from City Center & Train Station in Jewish quarter. Rooms are quite big, reasonable price, free wifi.

  • Stayed: December 2013, travelled as a couple
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Thank Evgeny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014

We thoroughly enjoyed our stay in this very friendly hotel. All the staff were charming and very helpful. Our room was large, with a comfortable bed, and very quiet. Breakfast was also very good with an extensive hot and cold choice available. We found the location very convenient with a tram stop nearby and just a short ride into the city centre. We were able to park right outside the hotel for just Euro 3.50 per 24 hr. We also found bars and restaurants within 12 minutes walking distance, and one of them (Cuichine) was outstanding. We will happily return on our next visit to Antwerp.

  • Stayed: January 2014, travelled as a couple
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Thank Lisse5rr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvyDeLaet, Sales & Operations Manager at The Plaza Hotel, responded to this reviewResponded 31 January 2014

Dear,

Thank you very much for your positive feedback.
It was a pleasure to have you as our guest.
We are looking forward to welcoming you again in the future.

Kind regards,

Evy De Laet
Sales & Operations Manager
Plaza Hotel Antwerp

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Plaza Hotel

Address: Charlottalei 49, Antwerp 2018, Belgium
Region: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#3 Green Hotel in Antwerp
#10 Romantic Hotel in Antwerp
#11 Luxury Hotel in Antwerp
Price Range: £77 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Plaza Hotel 4*
Number of rooms: 81
Official Description (provided by the hotel):
4 Star boutique hotel in the center of Antwerpen, within walking distance of all tourist sights and shopping streets. Public transport at the hotel. Few tram stops away from the Antwerp Expo. ... more   less 
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Also Known As:
Antwerp Plaza Hotel

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