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Novotel Mechelen Centrum
Ranked #2 of 11 Hotels in Mechelen
Certificate of Excellence
GreenLeadersBronze level
Felixstowe, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“1 year on”
Reviewed 29 May 2014

So good we came back. The Novotel is a clean, comfortable, no frills hotel with friendly staff, lovely rooms and in central Mechelen near to good restaurants and bars. We stayed as part of a group about 45 gardeners on a long weekend, using Mechelen as a base – our second stay (B&B only). Free wifi. Don't expect a room with a view (not that we had time to enjoy a view).

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvdb, General Manager at Novotel Mechelen Centrum, responded to this review, 21 August 2014
Dear Guest,

Thank you for choosing our hotel and for taking the time to share your experience with other travelers.

It’s always a pleasure to read that our guests appreciated our quality of service.

I look forward to welcoming you again very soon.

Best regards,

Yves Vandenbussche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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547 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Slovak first
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English first
Bettendorf, Iowa
Level Contributor
174 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 13 May 2014

Eclectic, modern decor, typically European and very much Novotel motif. Room was well appointed fresh and offered sufficient space.Comfortable beds, well stock bathroom. Breakfast offered lots of choices including hot and cold offerings. Checkout was efficient aside from the sticker shock on the room rate which was very high for a one night business stay.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph Clyde D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvdb, General Manager at Novotel Mechelen Centrum, responded to this review, 21 August 2014
Dear Guest,

Thank you for choosing our hotel and for taking the time to share your experience with other travelers.

It’s always a pleasure to read that our guests appreciated our quality of service.

I look forward to welcoming you again very soon.

Best regards,

Yves Vandenbussche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 April 2014

We stayed 3 nights in Mechelen Novotel in order to visit Brussels and Brugges on holiday. Price for a family of 4 was roughly 100 EU/night. Simple breakfast buffet was extra at 15EU per adult and underground parking a bit pricey at 24EU for overnight.

The hotel and the rooms are all quite modern, furtniture/decor nicely appointed, comfortable beds, and flat screen tvs. Rooms were somewhat small, even for European standards, especially the showers. They offer xBox and nintendo video games in the lobby, which was a big plus for our kids. We experienced good customer service, with the staff being helpful when engaged (i.e. maps/directions, providing umbrellas when rainy, providing gluten free bread when asked at breakfast, etc. ,...).

The town of Mechelen is small, but nice, with the center of old town just within 100-200 metres. Lots of shops, bars, cafes, restaurants as well as the cathedral and main town square. There is a supermarket directly next door and the hotel is situated right along the canal.

Overall nice hotel and decent value for money. However, if your intent is to spend more than one day in Brussels, I'd recommend that you get something closer.

Room Tip: Ask for a room with an external window. Some of the hotel rooms look over an outdoor space in the ce...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SoccerPapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvdb, General Manager at Novotel Mechelen Centrum, responded to this review, 21 August 2014
Dear Guest,

Thank you for choosing our hotel and for taking the time to share your experience with other travelers.

It’s always a pleasure to read that our guests appreciated our quality of service.

I look forward to welcoming you again very soon.

Best regards,

Yves Vandenbussche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 April 2014

The location of Mechelen is ideal for exploring other parts of Belgium and the situation of the hotel is just right being close to the main part of this lovely town and only a short walk from the station. The breakfasts are very good indeed the rooms are functional if a bit lacking on storage and the only downside to our visit is this new tax bought in by councils of so much extra charge per room which we felt should have been sorted out and charged with the original booking and not a surprise on leaving

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvdb, General Manager at Novotel Mechelen Centrum, responded to this review, 21 August 2014
Dear,

Thank you for taking the time to write a positive review on Tripadvisor.com

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Your feedback on the tax is very valuable and has been discussed with the front ofice staff in order to inform you better in the near future.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

With kind regards,

Yves Vandenbussche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 April 2014 via mobile

I stayed for three nights recently as I was participating in a sports tournament in a nearby town.The Novotel is situated right in the heart of Mechelen. Immediately adjacent to the hotel is a supermarket, several bars, and the canal.

The hotel offered parking on site (but we were advised to park a short walk down the road at McDonald's, which was much cheaper) and access to the main road is quick and easy.

Recently renovated, the rooms are ultra-modern and very comfortable. As I was staying with my father, we had booked what we thought was a room with two beds. Unfortunately we discovered that the rooms only have one 'real' bed and that the couch turns into a second, very small bed. This wasn't a deal-breaker, but was quite disappointing.

Breakfast was quite a confusing affair and my biggest problem with the hotel. It seems that you just walk in and help yourself - staff are there only to clear plates and restock. Nobody greeted us or took our room number, you just tell the clerk if you had breakfast when you check out. We had oatmeal, coffee and fruit for breakfast each day and were charged €40 for this but only found out when it was too late. Unlike other hotels, if you want the "City Breakfast" (the light option) you must sit in the bar area. This was not clearly explained. The member of staff checking us out was not at all sympathetic and it ended up costing €80 for four bowls of oatmeal and four coffees!

Overall the hotel and it's staff are very nice and we will definitely stay again for next year's tournament. We will not be eating breakfast there again - McDonald's seems to be a better option for parking and breakfast.

Stayed April 2014
Helpful?
Thank IrishTravelGuy28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvdb, General Manager at Novotel Mechelen Centrum, responded to this review, 21 August 2014
Dear,

Thank you for taking the time to write a positive review on Tripadvisor.com

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Your feedback on the breakfast is very valuable and has been discussed with the restaurant in order to serve you better in the near future.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

With kind regards,

Yves Vandenbussche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utrecht, The Netherlands
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 April 2014

We had a great stay here with our two small children. The hotel has a luxurious feel, good facilities and a great, though expensive breakfast. Our family room was (on a Saturday) not cheap, but worth it, since we had a lot of space where the baby could crawl. The carpet should certainly have been cleaner.
The parking facilities are, although public and expensive, ideally located beneath the hotel.
Location couldn't be better, right near some of the best cafe's.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoupleOfHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvdb, General Manager at Novotel Mechelen Centrum, responded to this review, 21 August 2014
Dear Guest,

Thank you for choosing our hotel and for taking the time to share your experience with other travelers.

It’s always a pleasure to read that our guests appreciated our quality of service.

I look forward to welcoming you again very soon.

Best regards,
Yves Vandenbussche
Genral Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bastia, France
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2014

This hotel is a good value, of course you are in Mechelen what is not a major attraction.

Anyway, this is a very good hotel, one negative point is the parking close to the hotel is very expensive comparing with room's rate. Parking is also very convenient, because just close to the hotel and very clean. If you would like to find a car park in the street, it is quiet difficult.

If I go back in Mechelen, I will go back in this hotel.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peperoni S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvdb, General Manager at Novotel Mechelen Centrum, responded to this review, 21 August 2014
Google Translation
Bonjour,

Merci d'avoir pris le temps d'exprimer votre point de vue suite à votre séjour dans notre établissement.

Nous sommes très heureux de lire que vous avez apprécié l’emplacement central de notre hôtel ainsi que notre qualité de service.
Sachez que vos commentaires ne peuvent que nous encourager à poursuivre la politique de qualité que nous nous efforçons de maintenir au Novotel Mechelen.

Nous espérons avoir le plaisir de vous accueillir très prochainement à Mechelen !

Salutations Cordiales,

Yves Vandenbussche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Mechelen Centrum

Property: Novotel Mechelen Centrum
Address: Van Beethovenstraat 1, Mechelen 2800, Belgium
Region: Belgium > Flanders > Antwerp Province > Mechelen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Green Hotel in Mechelen
#2 Luxury Hotel in Mechelen
#3 Business Hotel in Mechelen
#4 Romantic Hotel in Mechelen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Mechelen Centrum 4*
Number of rooms: 122
Official Description (provided by the hotel):
The Novotel Mechelen Centrum is a 4 star hotel located in the heart of Mechelen, in the trendy and lively district of the Fish Market, right next to the Dyle. It features 122 spacious and comfortable rooms, a bar and restaurant, plus 5 meeting rooms for conferences and seminars. This hotel is equally suited to business trips and holidays in Mechelen. Make the most of your stay by taking advantage of our fitness centre, hammam and bicycle hire. Parking is available for your convenience. ... more   less 
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Also Known As:
Novotel Mechelen Centrum Hotel Mechelen
Mechelen Novotel

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