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“Good value moderate cost apartment style hotel in Brussels”

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The Residence Les Ecrins
Ranked #65 of 198 Hotels in Brussels
Certificate of Excellence
Reviewed 19 July 2013

Checked in for one night and was shown to the next door property. A three room apartment for €120 cant be beaten. Two bedrooms, large bathroom and sitting room, all complemented by a spacious full kitchen. Ideal for a long-term stay in the heart of the EU. Hotel location excellent, 20m from St Catherine metro station and in a very up and coming neighbourhood that has not been over-gentrified. In winter the square at the end of the street becomes the christmas market.

Breakfast very simple but filling, rolls, pastries and jam. Fresh fruit available. The reception person was very helpful and friendly. Rooms were spotless and furnished in a modern minimalist style. Some furniture had seen better days.

Only slight concerns are the lack of rails in the Bath/Shower, no evident smoke detectors and lack of an evacuation plan. Maybe I missed them.

This is to be recommended if you are travelling with a small group, if you want to live for a few days like a citizen of the city. The absolute coolest part is having a door key to a front door just like the locals !!!!

Room Tip: No lifts so be careful if you have limited mobility. Steps into the building make disabled access ne...
  • Stayed: July 2013, travelled on business
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2  Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 - 118 of 398 reviews

Reviewed 8 July 2013

Our family of three (2 adults and 1 child) stayed in an apartment for 2 nights last month. Check-in was easy, and the apartment was surprisingly spacious and comfortable. Large, well-lighted sitting room with sofa, TV, and tall windows looking out onto the street below. Functional kitchen with a fridge for our wine and chocolates. Large bedroom with comfortable bed. We had no complaints at all about our experience in this apartment. The St. Catherine neighborhood is very charming, as well -- many lively restaurants as well as two beautiful churches within a couple of blocks.

  • Stayed: June 2013, travelled with family
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1  Thank dnelson288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2013

I got back to my room before 1 am one night and my key card wasn't working. I had to ring them from the intercom outside the front door on the street as cars were passing by and was yelled at and called dumb for not being able to hear or understand him telling me that I had to go to a door behind the stairs for a backup key card that was taped onto the wall! And he hung up on me the first time after telling me this I had to ring back which is when I was told that I obviously wasn't the brightest kid in the house growing up! Most unprofessional and rudest host I've met in all my travels. And what professional guesthouse has a key card taped onto a wall that anyone in the place can access??

The room was also awful, very dark, old carpet, uncomfortable bed, shower was either too hot or not warm enough. And they gave me the front room by the front door where you could hear everyone going in and out.

Breakfast also not the best. You get a tiny cup of OJ, a cup of coffee and a plate of mixed breads and some spreads and some fruit.

Walking back late at night to this place also didn't feel the safest.

Worst place I've ever stayed. Highly unrecommendable.

Room Tip: Avoid room 120 and this place altogether.
  • Stayed: July 2013, travelled with friends
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2  Thank lattestone77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ecrins, Propriétaire at The Residence Les Ecrins, responded to this reviewResponded 7 July 2013

Dear customer

You stayed 2 nights with us without any complains. All our rooms have been remodeled and have new beds, double glazing and much more. I am sure that most of your comments are related to your dissatisfaction ( how to use a keycard ) then to the real state of the room.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2013

Hotel is an easy walk from the north train station where we came in and in a nice, quiet neighborhood but just minutes from restaurants and bars. Check in was easy, and we walked upstairs to a very spacious room with a beautiful view of the street and the church to the side, even some flowers just outside the window. The room was comfortable, plenty large, and with the bathroom bigger than the one I have at home. We walked to Grand Place and the center of Brussels that was just a short walk away. Breakfast was nothing spectacular, but it was tasty food, and enough to get us going. After looking extensively, I am convinced this hotel is the best value in the city.

  • Stayed: November 2012, travelled as a couple
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Thank Kafreena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2013

We saw all the good reviews of this hotel on Tripadvisor and decided to rely on them for our first trip to Brussels. And I am so glad we did. This is a wonderful place to stay for the tourist with a budget. The room was clean and very comfortable. The en-suite bathroom was immaculate and modern. Breakfast was plentiful, with coffee, juice, lots of fresh bread and pastries, and fresh fruit. The small dining room was charming and a little outdoor terrace was attached. The location is extremely convenient and while we were skeptical of the claims that one could walk to the main tourist attractions in 10-15 minutes it turned out to be true. And the metro system is quite close by; the owner helped us figure it out. He was very helpful and accomodating. All in all, I am not sure you could do better for the very reasonable price.

Room Tip: No elevator so be prepared to climb narrow stairs.
  • Stayed: June 2013, travelled with friends
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1  Thank PeggyC46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2013

We were very happy with our stay. Nice clean room with en-suite bathroom. Friendly staff!
The breakfast was nice with pastries and different spreads.
We could hear some guest but we didn't see many other guests,
The location is really good, close to excellent restaurants but not to close to the busiest streets.
There are lots of guide books in the breakfast room if you need some inspiration.

  • Stayed: June 2013, travelled as a couple
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Thank Ann-Christin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

This place was fantastic. The man that runs the place (cannot remember his name sorry), was one of the most helpful people we came across out of any hotel we stayed at across Europe. We stayed in a room with a shared bathroom, but we never had to wait for anyone. The room was nice and clean, and the included breakfast was basic, but very nice everything we needed. Also, if you are staying around christmas time, the markets are literally 50 meters away from the hotel!

  • Stayed: December 2012, travelled as a couple
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1  Thank 22_Kristine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Residence Les Ecrins

Address: Rue du Rouleau 15, Brussels 1000, Belgium
Region: Belgium > Brussels
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Airport Transportation
Hotel Style:
#6 Best Value Hotel in Brussels
#22 Romantic Hotel in Brussels
#27 Business Hotel in Brussels
Price Range: £59 - £134 (Based on Average Rates for a Standard Room)
Number of rooms: 23
Official Description (provided by the hotel):
The Residence Les Ecrins is situated in a quiet street in the heart of Brussels at Place St. Catherine - the old Fish Market of Brussels, 6 minutes walking distance from the famous Grand Place, 15 minutes from E.C.Headquarters.It is nearby the St Catherine subway station and 20 minutes away from the national airport Zaventem. ... more   less 
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Also Known As:
The Residence Les Ecrins Hotel Brussels
Residence Les Ecrins Brussels

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