Five days after our check-out, we received a money request of $228 from Smartflats for an alleged damage in a living room lamp, which we did not use and did not even remember. There was no host at our check in or check out process, so that they could verify the status of the apartment or lamp with the benefit of our presence. The lamp could have been broken before our stay or after we checked out. There was no evidence that we did broke the lamp. Moreover, Smartflats referred their claim to Airbnb for a "mediation" process, in which we did not have access to the claim or evidence submitted by Smartflats. There was no due process, the claim was resolved against us and the resolution was that we have to pay the money in 10 days or they will charge it to the credit card that I used to pay the stay. I do not recommend Smartflats to anyone and am beginning to think this whole process was a scam.