My wife and I booked into the Hotel Amigo for just one night during a four day stop in Europe for some Christmas shopping. We'd stayed two nights in a 3* hotel in Lille, so this 5* booking was done as a little surprise for the mrs.
First impressions were good. The hotel is fabulously located just a stones throw from Grand Place, the town hall and the Christmas market stalls (which cover a larger area and are of a higher standard than the Christmas market stalls in Lille).
On arrival the hotel exuded class in every quarter. It was grand, but not over the top. Staff were impeccably dressed and polite, but not pompous or snooty. The doormen would initiate conversation, but weren't intrusive. Every member of staff from the concierge to the cleaners were professional, cheerful and friendly, which for me is such an important part of the service an upmarket hotel should provide. The hotel foyer was plush, but had a relaxing feel to it and a magnificently decorated sparkling silver santa sleigh, loaded with presents, completed the homely Christmas feel.
We stayed on the 5th floor. The request I made with my online booking was for a room with a balcony/view if possible. As I walked up to the hotel I realised that given its location, a view wasn't likely as it is situated in elegant narrow streets with similar sized buildings all around. However, the room they provided looked closely out onto a beautifully designed church and softly cobbled streets.
The room itself was immaculately clean, the bed was possibly the most comfortable I've ever slept in, with soft, luxurious quilted sheets. An unexpected turndown service provided a full breakfast menu and slippers left by the bed. The decor was rich and tasteful, but not twee or cluttered. The bathroom was finished to a high standard with tile and marble. A large vanity mirror and all the amenities you would expect.
The only downside to this hotel for me was that extras such as wifi, movies and room service were so expensive. I guess if you had the kind of money for this type of hotel to be your regular stay, such things wouldn't be an issue, but I found them unnecessarily high priced.
Wifi: €10 for 1hr, €20 for 24hrs or €100 for a week.
Movies: €24 for a new release which made €6 for an older movie like Wall-E feel like an absolute bargain.
Breakfast: €28 for a continental or €33 for a Full English.
I could well believe at the Hotel Amigo I would have received the fastest running wifi, the best quality HD and surround sound and the tastiest breakfast in all of Christendom, but at those prices I wasn't willing to find out. It's a shame, such simple things as free wifi and a free movie to unwind to (even if it isn't the latest release) cost very little and would have been the icing on the cake for what turned out to be an extremely pleasurable stay.
While on the subject of high prices, just a little side note: The gift shop and chocolatier opposite the Hotel Amigo has definitely cashed in on the clientele provided by such an established luxury hotel chain... The gifts and handmade chocolates available there can be found at several other locations in the surrounding streets at the same high standard, but a lower price.
- Official Description (provided by the hotel):
- Rocco Forte Hotels is delighted to introduce the Hotel Amigo, superbly located in the very heart of Brussels, adjacent to one of the most beautiful squares in Europe, Grand Place, close to Brussels' financial district and within easy walking distance of the antiques district of Le Sablon, Hotel Amigo provides a stylish and central base from which to explore the city. ... more less
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- Also Known As:
- Rocco Forte Amigo
- Forte Hotel Brussels
- Forte Brussels
- Brussels Forte