The location of this hotel is excellent. However, I think that my wife and I got the worst room in the hotel. We had a view of an inner courtyard that was painted to look like something attractive, when it was very ugly. The elevators were slow. The air conditioning did not work when we checked in (the room was about 78 degrees). The shower did not drain.
We complained and eventually the hotel fixed the air conditioning to a degree, and the shower started to drain slowly, but that was it. Management offered to have us move rooms, but that was not practical, since we were already unpacked and it was not worth the time that it would have taken to pack and move, since we were leaving the next day.
Breakfast started out as a joke. There are large tour groups that stay at this hotel, and the restaurant was jammed by these groups. The buffet had many empty plates when we arrived, and they were still empty 45 minutes later when we left. Fortunately, our waitress was willing to bring us "special" orders from the kitchen or we would have starved.
I upgraded my review to average only because the hotel offered to have us change rooms and because the waitress at breakfast was able to deliver us food. Otherwise I would say to avoid this hotel given the prices charges and look for an alternative with better facilities and service.
- Official Description (provided by the hotel):
- Rocco Forte Hotels is delighted to introduce the Hotel Amigo, superbly located in the very heart of Brussels, adjacent to one of the most beautiful squares in Europe, Grand Place, close to Brussels' financial district and within easy walking distance of the antiques district of Le Sablon, Hotel Amigo provides a stylish and central base from which to explore the city. ... more less
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- Also Known As:
- Rocco Forte Amigo
- Forte Hotel Brussels
- Forte Brussels
- Brussels Forte