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“Well located”

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Novotel Brussels Grand Place
Ranked #29 of 198 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
Reviewed 25 April 2014

Hotel is well located, just off the Grand Place, near the train station and good range of restaurants. Rooms are fine and breakfast is good. Have stayed here several times and think that this is a good choice at the price point.

  • Stayed: February 2014, travelled on business
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1  Thank CityBreaks2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this reviewResponded 25 May 2014

Dear CityBreaks2014,

Many thanks for posting a review and for your positive feedback !

It is great to read how much you have appreciated the location, facilities and service at the hotel.

We certainly hope to welcome you again at Novotel Brussels Off Grand'Place.

With kind regards,

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623 - 629 of 2,588 reviews

Reviewed 21 April 2014

After a terrifying night in a dodgy B&B near Rogier, this hotel was heaven. Clean room, good shower and bath, really friendly and helpful staff and brilliant location. All for a good price. Would definitely go again.

Stayed: April 2014, travelled with family
1  Thank TabbyMcTat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this reviewResponded 25 May 2014

Dear TabbyMcTat,

Many thanks for posting a review and for the positive feedback !

It is great to read how much you have appreciated the location, facilities and service at the hotel.

We certainly hope to welcome you again at Novotel Brussels Off Grand Place.

Kind regards

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Reviewed 21 April 2014

The hotel is right next to the train station and very easy to find. Check-in was quick and the front desk helpful with any questions we had. The room was a very good size and easily accommodated us and our two children without feeling cramped. The washroom was separate from the toilet making it convenient for the family. Location was absolutely excellent. Just a short walk to a lot of the attractions that we wanted to see. My children liked that they had video games available in the lobby as well as a computer for use.

  • Stayed: May 2013, travelled with family
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1  Thank ayasg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this reviewResponded 25 May 2014

Dear Ayasg,

We do very much appreciate your positive comments regarding your family stay in our hotel.

We are delighted to read that you appreciate our amenities and liked our room.

We are happy to hear as well that you are positive about our location in the city centre of Brussels.

I have shared your comments with the teams. Positive feedback from satisfied guests is our greatest reward – thank you.

We look forward to welcoming you again at Novotel Brussels Off Grand'Place

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Reviewed 20 April 2014

An excellent location in the heart of Brussels. The staff were friendly and efficient. The room was spacious and clean and was suitable for a family of four. There are lots of cafés, restaurants and bars close by. The buffet breakfast was excellent. We would recommend this hotel and will visit again.

Stayed: April 2014, travelled with family
1  Thank Lesley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this reviewResponded 25 May 2014

Dear Lesley F,

We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback.

I will share your comments with my entire team. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we really look forward welcoming you again in Novotel Brussels Off Grand'Place

Kind Regards

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Reviewed 18 April 2014 via mobile

Though we just stayed one night here, I think it is one of best hotels in Belgium. It is near Central Station and Grand Place.

You can go to the hotel directly from train subway and passing through shopping mall (near Cantoon Museum), so it is convenient if you have heavy luggages.

Stayed: April 2014, travelled as a couple
1  Thank Oswens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this reviewResponded 25 May 2014

Dear Mr Oswens,

Many thanks for posting a review and for your very positive feedback !

It is great to read how much you have appreciated our location and facilities.

We certainly hope to welcome you again at Novotel Brussels Off Grand Place.

Kind regards

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Reviewed 18 April 2014 via mobile

Perfectly situated between central gare and grand place, it's ideal for a couple of days business trip. The rooms are clean and tidy with nice view. However, the bath water was smelly, there were no slippers neither shower cap. There was variety in breakfast and the staff was polite and helpful.

Stayed: April 2014, travelled on business
1  Thank Despina-Kleanthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this reviewResponded 25 May 2014

Dear Mr Kleanthi_tr,

Thank you for taking the time to write a positive review on Tripadvisor.com

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Your feedback on the smell of the bath is new for us and will require investigation in order to serve you better in the near future.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel Brussels Off Grand'Place.

With kind regards,

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Reviewed 16 April 2014

Perfect location off the back of the Grand Place which is just a stones throw away. We were on the top floor at the rear of the hotel so it was quiet. The room was large and well appointed and very clean. The staff were very attentive. The continental breakfast was 22 euro which we thought was very expensive therefore we passed on the breakfast and ate out at one of the many places literally on the doorstep. We'd certainly stay again, and eat out for breakfast again.

Room Tip: Get a room at the back of the hotel.
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mothley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this reviewResponded 10 May 2014

Dear Mothley,

Thank you for taking the time to write a positive review on Tripadvisor.com

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Concerning your feedback on the breakfast rate, you may find a better breakfast rate in advance-booking through our internet sites (Novotel and Accor Hotels.com) at 17 €.

Positive feedback from satisfied clients or good remarks are our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

With kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Brussels Grand Place

Address: Rue du Marche aux Herbes 120, Brussels 1000, Belgium
Phone Number:
Region: Belgium > Brussels
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Brussels
#13 Green Hotel in Brussels
#20 Luxury Hotel in Brussels
#34 Business Hotel in Brussels
#37 Romantic Hotel in Brussels
Price Range: £94 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brussels Grand Place 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family. ... more   less 
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Also Known As:
Novotel Brussels Grand Place Hotel Brussels
Accor Brussels Grand Place
Brussels Novotel

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