We stayed at this hotel for five nights and everything was fine: the hotel is beautiful, the staff was very nice and the room perfect... except maybe for its temperature: it was very hot and we couldn't use properly the air conditioning controls neither we did ask to set a lower temperature.
The conplimentary nespresso machine and capsules, together with the tea and water, was fantastic.
The office space near the reception came in very hady when we had to print some e-tickets bought online.
Maximum check out time was 12:00 so we had plenty of time to prepare our luggage ad indulge a little bit more in the room.
Somehow negative points: the last two days of our stay the internet connection was free, but no one told us in time to use it freely. However the fact that wifi became complimentary really is a good thing.
As in every other hotel I've stayed, as part of check-in operations a certain amount of money was blocked on my credit card; during the following days, every morning I received a message from my bank that the hotel blocked other amounts, much smaller than the first one, and when I asked at the reception at first they told me it was impossible. The next day, after checking in with my bank, I asked again and the problem was eventually fixed.
We didn't try the Spa nor the breakfast as we considered both of them too expensive to add to the hotel fare whatever their quality.
For sure this hotel shows its age, but in fashion rather than service or functionig of things, and as I already said it's beautiful.
- Official Description (provided by the hotel):
- More than just a luxury hotel, the Steigenberger Wiltcher's offers guests a unique experience in Brussels. This establishment embodies all the regal elegance of Avenue Louise in the capital's most exclusive neighbourhood. A short stroll from the historic centre of town, it is the ideal place to make the very most of one of Europe's trendiest cities. Localisation 20 minute walk from the Palais Royal and Grand Place 20 minute drive away from Brussels International Airport/Zaventem and 5 minutes from the Midi Station (Eurostar/Thalys terminal) Public parking available (600 spaces) with direct hotel access (maximum height 1m90) ... more less
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- Also Known As:
- Conrad Brussels Hotel Brussels
- Brussels Conrad