We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good but Expensive”
Review of Le Chatelain Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Le Chatelain Hotel
Ranked #62 of 198 Hotels in Brussels
Certificate of Excellence
Reviewed 16 March 2014

Stayed here as attending a conference, clearly the hotel had escalated the prices for that specific week, 260 Euros per night for single person. Room was comfortable and clean, however cost increased by an extra 29 Euro for a standard hotel breakfast, nothing special. Recommend eating around the corner at the Irish Pub - Michael Collins, where you can get good food reasonably priced.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Craig U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this reviewResponded 18 March 2014

Dear Craig U,

We would like to thank you for the time and your comments regarding your stay at the Châtelain Boutique Hotel

We are delighted to hear that you had a pleasant stay with us and that you enjoyed the comfort and cleanliness of your room.
Your encouraging comments about the kindness of our staff give us more motivation to maintain our efforts and improve our service in order to offer you the best stay possible.

We are looking forward to welcoming you back for your next trip in Brussels.

Best regards,

Victor Camhis,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (434)
There are newer reviews for Le Chatelain Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

149 - 155 of 434 reviews

Reviewed 22 February 2014

A friend and I stayed here for a long weekend in Oct. Great location (convenient transport), plenty of amenities nearby, good night's sleep.

The only downside was when we first arrived the receptionist was very snobby (I think her name was Margeaux, but I can't be sure), which made for a sour start to the trip.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank skyblue32london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this reviewResponded 24 February 2014

Dear skyblue32london,

We would like to thank you for sharing with us your comments about the Châtelain Boutique Hotel.

We are so pleased to read that you had a pleasant stay in our establishment, and that you enjoyed our location.

Your feedback is extremely important as it helps us to continually improve our services and provide our valued guest a memorable experience. Be assured that we have communicated your comments to the relevant departments so that it does not happen again.

We truly hope to have the pleasure of welcoming you back in Le Châtelain, for your next visit in Brussels.

Best Regards,

Victor Camhis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

I just returned from a wonderful family visit to Brussels where I had six days of children and grandchildren. I chose Le Chatelain Hotel from a recommendation and was delighted with every aspect of it. The service was warm and friendly and I truly felt welcome there. Even though I knew that is their job they do it well. My room was more than fine with all the amenities that a hotel room should have. The bed was very comfortable with a choice of pillows. I will go back to Brussels again this year and will definitely return to the Le Chatelain Hotel.

  • Stayed: December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Luggage Tag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this reviewResponded 8 January 2014

Dear Luggage Tag,

We would like to thank you for your time and your comments regarding your first stay at Le Châtelain Boutique Hotel.

We are happy to see that you have spent a pleasant stay with us for your business trip. It’s always a pleasure to read these words from our guests : “I’ll be back!”.

Your encouraging comments give us great motivation on maintaining our efforts to offer high quality service to our guests. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent.

We are looking forward to welcoming you back soon for another Le Châtelain experience.

Best regards,

Victor Camhis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2013

Was here on business trip, travelling solo. Place is really warm and welcoming. However I was left waiting a long time at the lobby before I could get my key - didn't really understand why. But room is impeccable. Lift is old and vintage, but works well. Breakfast is greaaaaat!

  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ivebeenroundtheblock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this reviewResponded 11 December 2013

Dear Legalgenius,

We would like to thank you for your time and your comments regarding your first stay at Le Châtelain Boutique Hotel.

We are happy to see that you have spent a pleasant stay with us for your business trip. It’s always a pleasure to read these words from our guests : “Nice stay - great b’fast!”.

Your encouraging comments give us great motivation on maintaining our efforts to offer high quality service to our guests. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent.

We are looking forward to welcoming you back soon for another Le Châtelain experience.

Best regards,

Victor Camhis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013

I spent a week in Brussels on business. I am an American and I have been to Brussels many times as I have family there. This was my first time at Hotel Le Chatelain.

The location is excellent. Right nearby is Avenue Louise which has all kinds of restaurants and shopping. Also, nearby is a tram stop with trams that go everywhere in the city.

I had heard that it was a somewhat formal hotel, where it was difficult to accommodate requests which were not part of the regular hotel policies. However, when I requested a microwave oven for my room, even though I was staying in a superior room, the hotel agreed (and they were aware that I had booked my room through a 3rd party online web site). Their willingness to agree to my request made my stay much more pleasant.

I found the staff overall to be friendly and helpful. I speak French, so I had few communications problems. However, I can imagine that non-French and non-Dutch speakers might run into a few challenging situations during a week long stay.

There is a pretty good workout facility (for a hotel) on the top floor, which also has an excellent view of the city. The bar has an outdoor seating area which is beautiful, but it was too cold (Brussels in November is always seasonably cold) to use it.

Room Tip: Try to get an upper floor room, as it will be quieter and you may get a view of the city.
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ddan7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this reviewResponded 27 November 2013

Dear Ddan7777,

Thank you for taking the time to share your comments on Tripadvisor.

It’s always a pleasure to read such nice comments from our guests: “excellent hotel in great location, even experienced some staff flexibility”.

We are thrilled to read that you had an overall pleasant stay and appreciated our staff members’ genuine service. Our employees are multi-lingual starting with French and Dutch, as well as English, Spanish, German and Portuguese. Your encouraging comments give us great motivation on maintaining our efforts to offer high quality service to our guests.

We remain at your entire disposal for any kind of information that you may need and we hope your next visit will meet your expectations.

Best regards,

Victor Camhis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

My wife and I stayed in Le Chatelain for nearly two weeks in October . The hotel is a very practical and efficient place to stay in Brussels , the location uptown Louise area is perfect , and staff most helpful and courteous . Our room was spacious , quiet and very comfortable, and this hotel is therefore also well suited for longer stays . Overall we were extremely pleased with the whole thing and will certainly return when next in Brussels .

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Theodore d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this reviewResponded 8 November 2013

Dear Rivendel_9,

We would like to thank you for your time and your comments regarding your stay in Brussels.

We are delighted to hear that you enjoyed your stay, especially our service quality, the staff, location and the comfort in the room.

Your encouraging comments give us great motivation on maintaining our efforts to offer high quality service to our guests. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will meet your expectations.

We hope to have the opportunity of welcoming you back very soon at Le Châtelain Boutique Hôtel.

Best regards,

Victor Camhis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

Stayed here for 1 night, hotel is very clean, the staff could not be more helpful, the rooms are clean and comfortable and would definately stay next time i am out there on business.the hotel is situated a half block off Ave. Louise, and a short walk to the Toisson d'or shopping area and a tram ride into the centre square

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this reviewResponded 5 November 2013

Dear Welefant ,

We would like to thank you for your time and your comments regarding your first stay at Le Châtelain Boutique Hotel.

We are happy to see that you have spent a pleasant stay with us for your business trip. It’s always a pleasure to read these words from our guests : “Great Place to Stay”.

Your encouraging comments give us great motivation on maintaining our efforts to offer high quality service to our guests. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent.

We are looking forward to welcoming you back soon for another Le Châtelain experience.

Best regards,

Victor Camhis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Brussels hotels
0.7 mi away
Sofitel Brussels Le Louise
0.5 mi away
Hotel Barsey by Warwick
Hotel Barsey by Warwick
#74 of 198 in Brussels
213 reviews
0.5 mi away
Steigenberger Wiltcher's
Steigenberger Wiltcher's
#27 of 198 in Brussels
1,559 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Sofitel Brussels Europe
Sofitel Brussels Europe
#5 of 198 in Brussels
1,798 reviews
0.9 mi away
Stanhope Hotel
Stanhope Hotel
#20 of 198 in Brussels
1,231 reviews
0.4 mi away
Manos Premier Hotel
Manos Premier Hotel
#11 of 22 in Saint-Gilles
274 reviews
Show Prices
Show Prices
Show Prices

Been to Le Chatelain Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #62 of 198 Hotels in Brussels
Price Range: £89 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Chatelain Hotel 5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda, Expedia, Travel Republic (UK), Southall Travel, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your Le Chatelain Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing