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“Perfect location and friendly staff”

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Scandic Hotel Grand Place
Ranked #111 of 199 Hotels in Brussels
Atlanta, Georgia
1 review
“Perfect location and friendly staff”
Reviewed 3 October 2013

The hotel located in the center of brussel, very suitable to walk around because it's close to everything and especially we've got lots of suggest what we must see in Brussels, restaurant , shopping center even cinema from extremly friendly receptionist named Sofyan . The room it self very clean with confy bed but the bad room is too dangerous because it's deep and slippery. Breakfast is nice and lots of variety . We had a nice stay and definitely will come back if we go to visit Brussels.

Room Tip: Choose the room in the backyard, not facing the street as lots of noice
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank traveller52426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Melbourne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2013

Be very careful staying here, two of our group had over $300 stolen from bags in our rooms and other valuable items were taken (I can only presume by the room cleaners?). I complained on checkout only to be told not much they would do except call the police and let them know. Told that only Superior rooms get a room "Safe"......what the....? As I was due to leave the country that morning I was unable to wait, although I was told that I would receive a call with the Police number / details. To date I have received nothing.

Close to Grand Place but rooms were rubbish and yes the carpets were filthy.

Be warned!

  • Stayed September 2013, travelled on business
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Helpful?
1 Thank M D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Brussels hotels

Sharpsburg, Georgia
Level 6 Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 25 September 2013

Contrary to what you may read elsewhere, this is a not a 4 star hotel. It's closer to a 2 star, 3 max
Hallway carpet was badly soiled and sorely needed cleaning. Room was VERY SMALL. Bathroom was average but you had to step very high to get into the tub/shower combo. We had to park a few blocks away and haul our luggage with us as there's no place to pull in off the street to drop it off prior to parking. The breakfast was nice as scrambled eggs and bacon were offered in addition to the croissants and fruit which we had been having at other properties prior to arriving here.
This hotel is a 5-10 minute walk to what must be HUNDREDS of restaurants-I've never seen anything like it! Many stores also in this same area. Went to a bar next block over that had live music and huge variety of beer where I got my first taste of cherry flavored beer.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank luv2travel255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Troy, WI
Level 4 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 September 2013

We stayed at the Scandic Grand Place for two nights in early September. It is centrally located, near the Grand Place in Brussels, close to metro, and reasonably priced for a large city. Yes, the hall carpets were greatly in need of cleaning, but our room was clean, quiet and comfortable. Yes, it was small, but real estate is expensive and therefore room sizes are smaller than Americans are accustomed to. Desk clerks are friendly and helpful and the beds were pretty good. The breakfast was excellent, although the provision of hot dogs and beans was somewhat mystifying. Perhaps Belgians like beanie wienie. This is a good place to stay for people on a budget.

Room Tip: Ask for a room at the back of the hotel and on a higher floor.
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Bassplayer13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 September 2013

The hotel is at a very good place near to the main railway station and Grand Place. Walking to Grand Place goes nicely through the big passage with nice shops and cafeterias. Also a colourful restaurant street lies in between the hotel and Gr Place.
The breakkfast was included nad acceptable, but not at all as good as it is in toher Scandic hotels. Free WiFi war good.
But: We shall never go back to this hotel! We have several times stayed in Scandic-hotels in Scandinavian coutries and thought this would be about the same level : nice. But it is NOT! The room was very dark, the window was to the inside courtyard, not out. We had a room on the highest level (floor 5), and above us was a glass ceiling. No fresh air from outside. Since the weather was very warm, there really was hard to breath inside the room. The air condition worked either for full or nothing at all. That was the worst thing. But overall, the room war dark and with brownish colours which made it also feel even more dark and unpleasant.
The atmosphere in the whole hotel was dark, brownish and like from the sixties.
The worst thing was though the room and the lack of air there - you could not open the window more than 5 cm and still the air came from INSIDE the hotel, so it was as bad as in the room.
In spite of the very good location, we'll never go there again!

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank Iliar2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miraflores, Lima, Peru
Level 5 Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 September 2013

The hotel is acceptable. However, it desperately needs a clean up - carpets were dirty-, bathrooms were not as clean as should be. Small rooms, decent breakfast. However, due to its excellent location it results to be a "good value for money".

  • Stayed September 2013, travelled solo
    • Value
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Helpful?
Thank Edgardo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level 6 Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 7 September 2013

I have stayed in this hotel before in a standard room and was very happy with it. The location was wonderful so I did not even look at any other hotels. This time I chose a superior room and of course was expecting a room which was a little bit better. Unfortunately the room was not better at all. We ended up in a room on the top hotel floor which had Gym directly above it. Early in the morning 5-6am we could hear the noise of someone using the walking machine and the bouncing ball. The room had a small window too high up to see anything but the sky and the roof of the building on the opposite side of the street. The room was very small and dark. The bathroom was also small and dark with water pressure absolutely pathetic. The fridge in our room did not work, so we reported it to the front desk. They sent someone in at 23:00 when we were already in bed and even that we had "do not disturb sign" on the door he still opened the door with his key and tried to force his way in. He checked if the fridge was plugged into the power… Great, like this was not the obvious thing to check! The next day they sent the electrician... and we found out that the fridge was switched off from the hotel’s computer… And by the way we saw the man that was sent in the middle of the night to check our fridge working in the breakfast room the next morning. He did not even acknowledge our existence. I guess we looked so much different in our pyjamas and without makeup he did not recognise us.
By the way we did ask for a different room but were told that there were two conferences on at the hotel and they had no other rooms available.
As much as I liked this hotel before, I don’t think I will be staying there the next time I’m in Brussels.

Room Tip: Any floor but the top floor below the gym!
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  • Stayed May 2013, travelled with family
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Helpful?
Thank alicjam55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Scandic Hotel Grand Place

Property: Scandic Hotel Grand Place
Address: Rue d'Arenberg 18 | Arenbergstraat, Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#57 Luxury Hotel in Brussels
Price Range (Based on Average Rates): £
Hotel Class:4 star — Scandic Hotel Grand Place 4*
Number of rooms: 100
Official Description (provided by the hotel):
With its central location in Brussels, hotel Scandic Grand Place is your perfect choice when visiting this charming Belgian capital city. Within walking distance from the hotel you'll find many of Brussel's prominent tourist attractions and a vibrant city life. Scandic Grand Place is situated a 5 minute walk from Brussel's central station, and a quick walk from the famous Manneken Pis, great shopping areas, restaurants, bars, cathedrals and museums. ... more   less 
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Also Known As:
Scandic Hotel Brussels

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