We enjoyed our stay in this hotel. The room was spacious and well equipped with modern fit out. The bathroom was nice. The room was clean, bed was comfortable and sheets were fresh.
The location is really central. There is a gym and a cave pool and spa in the hotel. Can't comment on breakfast as we dined out.
Staff were a disappointment. One thing that I was annoyed at was that we looked online couple of hours before we entered the hotel, and it was available. When we got to the hotel we were told they are booked out. OK, it has been a few hours so maybe it's true. The receptionist did his best to encourage us to go to the Ibis next door... We weren't that keen though, so we checked online again, and showed it to them... perhaps we need to book it on the net? We were told not to worry, they'll let us in after all... What the heck?? Thanks for lying straight to our face five minutes ago!!! Kind of left a sour taste to an otherwise good stay.
- Official Description (provided by the hotel):
- The Novotel Brussels Centre Tour Noire is a 4 star hotel offering 217 rooms located in the lively Place Ste Catherine area, 800 m from the Grand Place. Ideal for seminars meetings and conferences, the hotel offers 11 modular function rooms with a break area. Guests on a business trip to Brussels can unwind in our fitness center, jet-stream pool, hammam and soak up the atmosphere in our bar brasserie perfect for exploring a typical Belgian meal or sampling delicious beers. ... more less
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- Also Known As:
- Novotel Brussels Centre Hotel Brussels
- Accor Brussels Centre
- Brussels Novotel