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Novotel Brussels Centre
Ranked #27 of 199 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
London
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Nice for the price”
Reviewed 8 May 2014 via mobile

I stayed here for one night on business and enjoyed this hotel.

It is in a good position (near De Brouckère metro) and the staff were friendly and welcoming.

The room was of a good size compared to others of a similar price and was clean and comfortable. The bathroom was also clean. It didn't have a bath, however, just a shower.

I slept well in the room, although it can get a little noisy, especially of the window is open. It wasn't too loud, however.

There wasn't really a minibar to speak of, which is the one thing I'd perhaps like to see. Otherwise, everything was really rather good!

It's also a good location for nice restaurant near Place St. Katherine.

Stayed May 2014, travelled on business
Helpful?
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review, 9 May 2014
Dear client,

We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback.

With our best regards,


Annabelle
Secretary Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,736 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
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Scotland
Level Contributor
258 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 4 May 2014

Stayed at this hotel recently and it was indeed a very comfortable and remarkably quiet business hotel in the centre of Brussels.
Throughout my stay, all the staff were very friendly and helpful - and most spoke excellent English - always very helpful!
The check in was very efficient, the rooms were well-equipped and very comfortable, as were the beds themselves. Plenty of clean towels, loads of hot water and all the extras one would expect from a good class hotel.
Breakfast was really good. It was a well laid out buffet, with just about every selection you can think of and all of it, very tasty, well cooked and just plenty of choice!
Check out was equally efficient and certainly a hotel I would have no hesitation in using again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tankerman2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review, 5 May 2014
Dear Guest,

Our utmost reward is to hear satisfied guests therefore the whole team and I thank you for your words of praise. I am glad to hear that our staff members have fulfilled your expectations in terms of service and that you overall enjoyed your experience with us !

Thank you once again for your thoughtful feedback.


Annabelle
Secretary Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 1 May 2014

Small and quite expensive, but its expected in Belgium.
Room is clean & staff is friendly. Basic amenities are available in the hotel as well

Good location. It's perfect for solo & young traveler, as well as business traveler.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eurasian_lady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review, 2 May 2014
Dear Guest,

We appreciated a lot your feedback on the evaluation of value/price, the amenities as well as on the staff.

Kind regards,



Annabelle
Secretary Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Estepona, Spain
Level Contributor
158 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 28 April 2014 via mobile

The Novotel is a very good city hotel with friendly staff and nice rooms. 129€ for a room for one person is not cheap, but it seems to be Brussels average Good WiFi and very centrally placed. Only complain would be the 20€ for breakfast! When you just need a croissant and a coffee it's a mad price to pay, so better avoid that part!

Stayed April 2014, travelled on business
Helpful?
Thank FOSheye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review, 30 April 2014
Dear Guest,

Thank you very much for sharing your experience at the Novotel Brussels Centre – Tour Noire with the trip advisor readers. I am happy to read that you have enjoyed your stay. Please note that we also offer a city breakfast at 9 euro instead of a full buffet brreakfast.

Thank you once again for your thoughtful feedback.



Annabelle
Secretary Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 April 2014

I just spent 1 night at this hotel for business purpose. The decor looks new and elegant. The rooms are large and well appointed. Location just off "Le Grand-Place", but not in a noisy position.
As I felt a little sick in the morning they let me have a late check-out which was very much appreciated.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dkcsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review, 29 April 2014
Dear Guest,

Our utmost reward is to hear satisfied guests therefore the whole team and I thank you for your words of praise. I am glad to hear that our staff members have fulfilled your expectations in terms of service by offering you a late check-out.

I hope to see you on your next visit to Brussels.


Annabelle
Secretary Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
154 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 28 April 2014

Stayed one night and enjoyed the room, the restaurant, and the helpful staff. The handicapped room is large and the roll in shower was one of the best we've seen. There is a parking lot across the street. It is, however, totally NOT wheelchair accessible. So, if you're driving, find a handicapped parking space close by to load and unload.

Room Tip: Room 503 is a great handicapped room with a huge roll in shower.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ScrappyTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review, 29 April 2014
Dear Guest,

I would like to start by thanking you for taking the time to write a review of Novotel Brussels Centre - Tour Noire. Especially, since you highlighted so well the facilities of our handicapped rooms and showers.

Positive feedback from satisfied clients is our greatest reward - thank you !


Annabelle
Secretary Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 April 2014

I was in Brussels for a business trip and I stayed in this hotel for two nights.
- The first thing that strikes you about the room is that it is quiet spacious. The person at the reception offered me an upgrade to a bigger room at 40 EUR, which I declined. After seeing the room, I did feel that it was wise to not choose the upgrade as the standard room was spacious enough. I was traveling alone. But, the standard room can easily accommodate two.
- The bathrooms are clean and well designed and have a luxury feel to it.
- Breakfast is fairly good.
- Location of the hotel is quiet central 10-15 min walk from the central station.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AneeshRaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review, 28 April 2014
Dear Guest,

Thank you very much for sharing your experience at the Novotel Brussels Centre – Tour Noire with the trip advisor readers. I am happy to read that you have enjoyed the location of the hotel as well as the spacious rooms !

We hope to welcome you in our hotel again in the near future.


Annabelle
Secretary Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Brussels Centre

Property: Novotel Brussels Centre
Address: Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
Phone Number:
Region: Belgium > Brussels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Green Hotel in Brussels
#13 Family Hotel in Brussels
#20 Luxury Hotel in Brussels
#23 Romantic Hotel in Brussels
#32 Business Hotel in Brussels
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Brussels Centre 4*
Number of rooms: 217
Official Description (provided by the hotel):
The Novotel Brussels Centre Tour Noire is a 4 star hotel offering 217 rooms located in the lively Place Ste Catherine area, 800 m from the Grand Place. Ideal for seminars meetings and conferences, the hotel offers 11 modular function rooms with a break area. Guests on a business trip to Brussels can unwind in our fitness center, jet-stream pool, hammam and soak up the atmosphere in our bar brasserie perfect for exploring a typical Belgian meal or sampling delicious beers. ... more   less 
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Also Known As:
Novotel Brussels Centre Hotel Brussels
Accor Brussels Centre
Brussels Novotel

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