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Novotel Brussels City Centre
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Reviews (3,065)
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1,112
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All reviewstour noiresmall poolthe grand placenovotel brusselsexcellent locationst catherineaccor hotelssteam roomchristmas marketminute walkfamily roomfree wifiseparate toiletgood sizemetro stationcity centremini bar
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Reviewed 27 May 2014

  • Stayed: May 2014, travelled with family
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded 28 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 May 2014

We had an overnight stay at this hotel and enjoyed it very much. Exceptional room, big and modern with all the necessary trimmings, great bathroom with separate toilet, comfortable bed and good size TV. The staff were very friendly and helpful, the guest amenities were excellent as was the bar and restaurant. The rack rate price is high so you need to look for a deal on-line. The hotel is easy to get to from the Central Midi railway, about 15 Euros by taxi or the underground metro (tram) is on a direct line to a couple of stations within walking distance. Check the metro system on line and you can access it below the railway station. The hotel is an easy walk to Grand Place and the plethora of seafood restaurants in the alleys nearby, most of which are ridiculously expensive and the food ordinary at best. Don't go anywhere near the Le Boeuf Qui Rit, its the worst restaurant we went to in Europe and the most expensive.

  • Stayed: May 2014, travelled as a couple
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1  Thank Barry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded 20 May 2014

Dear Guest,

I would like to thank you for choosing the Novotel Brussels Centre - Tour Noire during your stay in Brussels and for sharing your impressions with us.

I am really glad to read you enjoyed our quality of services and our central location in Brussels.

We look forward to welcoming you again very soon.

Best regards,



Annabelle
Secretary Guest Relations

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Reviewed 16 May 2014

Arriving into Brussels after an overnight trans-atlantic flight, I used Trip Advisor to identify suitable accommodation, and chose Novotel Brussels Airport after careful consideration. We were not disappointed. Excellent complimentary Airport Shuttle, the rooms were a good size with several clever features. On a Monday evening the Restaurant was full, but only about 50% appeared to be people staying at the Hotel, and we received excellent service and delicious food from a limited menu.

Room Tip: E-mail the Hotel ahead of your stay and request a copy of the complimentary shuttle schedule.
  • Stayed: April 2014, travelled with friends
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Thank itsthebish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded 20 May 2014

Dear Guest,

Thank you very much for your positive feedback!

Kind regards,


Annabelle
Secretary Guest Relations

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Reviewed 14 May 2014

Generally, was very happy here. Free wifi, exercise room, nice neighborhood
, great location right near de brouckere metro, short walk from bourse and grand place, comfortable bed, quiet were pluses. Only negatives were no bathtub and my key card repeatedly de magnetizing.

Stayed: May 2014, travelled on business
Thank suzzym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded 15 May 2014

Dear Guest,

We very much appreciate your positive comments regarding your stay in our hotel. We are delighted to read that you appreciate our exercise room, location and neighborhood

Looking forward to welcome you again at Novotel Brussels Centre - Tour Noire, we remain,

Yours truly,



Annabelle

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Reviewed 12 May 2014

I spent 4 nights at this hotel for business purpose. The rooms are large and good. Location off "Grand-Place", but not in a noisy position. The bathrooms are clean and well designed and have a luxury feel to it. Breakfast is fairly good. Dinner in the hotel restaurant was not really good and the menu was very limited. A lot of good restaurants in the city center in 10-15 min walk.

  • Stayed: February 2014, travelled on business
    • Value
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Thank Darko T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded 14 May 2014

Dear Guest,

We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback.

Yours truly,


Annabelle
Secretary Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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