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“It was really terrible”

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Hotel a la Grande Cloche
Ranked #90 of 199 Hotels in Brussels
Reviewed 15 April 2014

We were travelling from Netherlands to Belgium and I stayed at the hotel 3 nights with my friends. Before we arrive the hotel when we were both on the way to Belgium they called me from the hotel 3 or 4 times. The question was " Are you coming? When will you arrive?" I thought it was a good thing but our train had a delay so we arrived 2 hours later than we expected. And the old man at the reception desk was very angry with us about being late. We spoke to him English and asked our questions and he answered French and we didn't understand anything. In the hotel smoking is forbidden so in the night I went out to smoke. The hotel doors was locked by the old man he dressed me down in English about going out at 1 a.m. So we understood that he speaks English. He said that the hotel was closed at 1 a.m. I travelled across the Europe and I've never heard something like this.
We booked a triple room. The room was not enough for 3 people. The good points were that they had good airport connections, a good location, good and cheap breakfast. Besides these everything was disgusting. However, we would never stay there again.

Room Tip: Be careful about the bathroom choises. some rooms has bathrooms outside the room.
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  • Stayed: April 2014, travelled with friends
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Thank Gül T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 - 132 of 699 reviews

Reviewed 18 March 2014

My friend and I booked this hotel directly from its official website. Hotels in Brussels are generally pretty expensive so this hotel was not exactly cheap but it was a fair price for its location and facilities. We arrived in Brussels by train and the walk to the hotel from Brussels Central is pretty long (about 15 minutes), which may be a problem if you have a lot of luggage.

The reception allowed us to check in an hour early as the room was ready. The room itself was small but adequate - there was a double bed, a television and a long table and a chair. The shower is ensuite with a wash basin, but the toilet is shared and located along the corridor. There are probably about 10-15 rooms on the floor and we only saw one toilet on each floor. But surprisingly we have almost never had to wait for the toilet at all throughout our 2 nights stay there. The toilet was also kept very clean all the time so the fact that it is not ensuite was not an issue at all.

We had breakfast included in our reservation. Breakfast was at the attached cafe/restaurant. Breakfast was a small buffet spread with bread/pastries, ham, cheese, cereals, fruits, hard-boiled eggs (no scrambled) and a choice of your preferred drink which includes coffee, tea, orange juice or hot chocolate. The breakfast was a pleasant way to start the day and I would recommend having it included in your reservation if the price difference is small - when we booked through the hotel's official website, the price with breakfast was the same as the price without breakfast at other booking websites.

The hotel was located pretty centrally and walking distance to most attractions, such as the Grand Place, Manneken Pis, etc. I would recommend this hotel for its price and rooms, and its close location to several attractions.

  • Stayed: March 2014, travelled with friends
    • Value
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Thank Sharingan90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Nice hotel, in a good, safe location. Maybe 10 min walk to Brussels Midi station. 10 min to Grand Place and Mannekin Pis. I had a double room on the 1st floor, was comfortable enough.Small shower room and basin, but adequate. Only thing I didnt like was the toilet is down the corridor.70 euros is an okay price, not including breakfast. I stayed 2 nights before moving to a mainstream hotel chain for my last 3 nights in Brussels.
Would i stay here again? PROBABLY NOT(based on other hotels with similar rates that include complete ensuite facilities) e

Stayed: March 2014, travelled solo
Thank kpze1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

I stayed here last night as I was unable to take the train home after a concert at the Ancienne Belgique (the concert finished after the last train back).

I will start by focusing on the positives:
1. Great central location - about 10 minutes walk from the centre of the city. Tramway links (misleadingly signed as Metro) are also good, about 150m, the nearest station being Annesseens - a tramway only station. The nearest metro stations are probably either De Broucke (town centre where all the shops are) to the north east, or Bruxelles Midi/Zuidstation Brussel (great for Eurostar, TGV, Thalys and ICE Bahn travellers to the hotel!) to the south west. Plenty of choices for restaurants in the vicinity - including for fussy eaters or someone who fancies being lazy - Pizza Hut, McDonalds .... pretty much everybody is covered.

2. Good choice of television channels, and it caters for speakers of up to 6 different languages. In this order the language which had the most channels; a) French b) Dutch c) English d) German e) Joint for Spanish & Italian. It did get a bit confusing which remote to use though ... at one point I thought I wiped all of the channels from the TV - thankfully, it appeared I was using the wrong remote.

3. Good welcoming pack, even though I'm not a tea/coffee drinker.

4. I got a good night's sleep which is of the prime importance when looking for a hotel to sleep in. Everything else comes second.

The NEGATIVES:
1. The receptionist (bar the woman who told me breakfast had finished), was the only member of staff I had seen and communicated with during my stay. I'm not sure if it was due to their lack of English (I can speak French, I'm bilingual), but they weren't too welcoming. By welcoming I mean just little chit-chat, about the weather, or the area. I was out of check-in and check-out pretty swiftly.
2. The décor in the hallway needs a major update!
3. I wasn't too sure about the décor in the bedroom. It just seemed really loud to me. A bright shade of peach for a lot of the furniture and the walls.
4. I didn't check that I was getting an ensuite before I arrived, so that is MY FAULT, but I did find that the toilet room was claustrophobic. I don't suffer from claustrophobia but I wouldn't recommend a room without a toilet to people who suffer from that.
5. My room didn't offer a great view. True, I was just using it as a base for the night after a night out at a concert and whilst I was doing touristy stuff in the day, but for somebody who is a bit less adventurous than I am, a view of a car park wouldn't exactly be the most thrilling thing to look at.

The INDIFFERENCE:
I cannot inform you about the quality of the breakfast offered, nor the price, as I arrived too late to actually eat there, so I had to check-out of the hotel (check-out is 11 or before- but apparently you can extend your stay if you wish, all you have to do is talk to the receptionist- and breakfast finishes at 10 during the week) and head for breakfast in a nearby restaurant.

Room Tip: There are plenty of little shops near by to get food and water, and whilst they are not 24/7, they a...
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  • Stayed: February 2014, travelled solo
    • Value
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Thank chocolatelover26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014 via mobile

Maybe I was expected too much by these good reviews. I felt just NORMAL. In fact, location was very good. But the room and staff were nothing special. Wifi was very weak. I felt its a bit expensive for these details. The restaurant across the street was awesome. There was super nice staff and good price dishes.

Stayed: February 2014, travelled solo
1  Thank Lacshan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

Two of us stayed here on two separate occasions - a one-night stay, and later a two-night stay. For the one-night stay we took a double room with the shared bathroom (shower and sink were in the room). The second stay was a double room that had a bathroom. The first room was small, but not unmanageably so. The second room was bigger and quite nice for the price. The shared bathroom was just down the hall and clean (though very small). Linens and towels were clean, and the showers were very nice (looked like a recent renovation perhaps). All of the people are the check-in desk with very friendly, spoke good English, and offered helpful recommendations when asked. The first day we arrived at around 10am without a reservation and were able to go to our room immediately; we had a pre-planned reservation for the second stay, and arriving around noon were also able to head to our room upon arrival.

Perhaps most importantly, the location was just perfect. A 10-minute walk to both the Grand'Place and Midi/Zuid train station, it was perfect for walking to all corners of central Brussels (it's a very compact center). When we first arrived at Midi station we took the Metro (two stops) and then walked a block to the hotel; but we quickly realized that it was just as easy to walk to/from the station and save the money. When we left Brussels we walked instead to the Centraal Station (located near Grand'Place) which was about equidistant (we wanted one last waffle!).

All-in-all I would highly recommend this hotel for the casual traveler to Brussels. It may not have all of the bells and whistles of the more expensive hotels, but for the price and location, it's a very good deal.

  • Stayed: February 2014, travelled as a couple
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Thank italiauno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

I'm a single, budget traveler and balance this by looking for small pensions and hotels within walking distance of where I want to visit. This hotel fit the bill perfectly. A very nice staff, a couple blocks from metro, 5 minute walk to the gay neighborhood and 10 minute, at most, walk to the main tourist sites, such and M. Pis and Grand Square. I also easily walked uptown to see the parks, Palace of Justice and not-to-be-missed Gothic church. It's 2 or 3 stops from Central station (don't walk it). My only complaint is the very nice breakfast room was overpriced and it was not made clear when I checked in that it was not included in the room price...you show your key and they add it to the room bill. I was there over May Day and there was a huge concert and rally in the square it faces, which was too bad, but the square was cleaned up beautifully the next day.

  • Stayed: May 2013, travelled solo
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Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel a la Grande Cloche

Address: Place Rouppe 10 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#3 Best Value Hotel in Brussels
#13 Family Hotel in Brussels
#35 Romantic Hotel in Brussels
Price Range: £47 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel a la Grande Cloche 2*
Number of rooms: 37
Reservation Options:
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Also Known As:
a La Grande Cloche Hotel

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