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“Very quirky but mind your step”
Review of Hotel Mozart

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Hotel Mozart
Ranked #152 of 199 Hotels in Brussels
Reviewed 20 November 2013

Stayed here for four nights and good value for where it is located - right beside the Grande Place. If you are expecting a warm welcome and help with your bags, directions, any sort of pleasantries - go somewhere else. The staff were not very friendly or very helpful but you get what you pay for. It is like a no frills hotel but with the most frilly of interiors - one would think they were in Morocco and not Brussels.
My advise if you have any difficulty or disabilty - do not stay - it has quirky staircases, a lift that, at a push, fits two people. The room numbering makes no sense and I am sure many unsuspecting travellers have almost met their maker navigation this hotel

But is find and in a great location, it's unusual and it is, if you don't expect to be greeted with open arms and get some help with bags etc and if you think that a roll, a slice of plastic cheese and a cup of tepid coffee is a breakfast to behold - you are in luck.

Room Tip: Room 122 had a very strange odour of sewage - and strangely this did not come from the bathroom - ch...
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  • Stayed: November 2013, travelled with friends
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Thank DublinJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 November 2013 via mobile

When we stepped into the hotel, we were quite intrigued by the antique decorations of the hotel. The decorations were very beautiful.

We were greeted by the owner of the hotel, and our keys were given. The hallway, steps, and everything leading to our room was narrow, and a little creepy though. The place was dimly - lit as well. However, the room was quite okay as there were paintings hung on the walls of the room, giving the antique feeling. But the sofa - bed and the bed of the hotel seemed a bit dusty. The bathroom was quite okay, but don't expect it to be really clean.

At night, as we were staying directly opposite the pubs/bars, it was noisy and we didn't really get a good night's sleep. (But if you were very tired, I don't think the noise will affect your sleep though. Haha)

The next day when we were heading to someplace from the hotel, the owner saw us, greeted us and even gave us biscuits to eat. Oh yeah. The breakfast provided by the hotel was quite okay, just that the bread was a little bit too hard. Luckily they provided drinks like orange juice, hot tea, hot coffee and milk.

Overall, the stay was pretty good given its price and location from the train stations and everything. Cheers!

Stayed: November 2013, travelled with friends
1  Thank SingaporeanNiHao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013

Dirty, dank and scary! No AC, carpets filthy, used/dirty cups in bathroom, hole in wall covered with fake leopard cloth. Staff rude. Phones did not work. Free breakfast was not edible-stale bread, cold coffee, warm juice. Charge for Wi-Fi which only worked in a 5 foot radius in the lobby. Stairwells narrow and difficult to maneuver - would be difficult to get out of this facility in case of emergency. If there were a rating with minus stars I would give it the lowest rating there is. We checked out our first night! YUK!

Room Tip: Avoid this hotel completely!
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  • Stayed: October 2013, travelled as a couple
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4  Thank AZVOL2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

I considered two stars because the location is very good, but that certainly doesn't make up for the ownership which can't be trusted.

After a long flight I entered this hotel to hear an unprovoked political rant by the owner about how much he hates various countries and their politics. They already had my credit card so I simply listened and thought of how I could get out of the reservation without being charged. In the end I decided to stay the two nights there because I was worried they would hit my credit card for it anyway if I canceled.

Upon entering the hotel there was a horrible musty smell throughout. The decorations and style of the place looks unique and antique, but it doesn't make up for the horrible service and the feeling of insecurity the staff and owner make you feel.

Every time I walked out the door the owner would tell me who he likes and who he hates -- I played along simply to minimize the chance of any problem.

To say that this was unprofessional behavior would be an understatement of epic proportion!

In my opinion this establishment should not be trusted. I've never written such a harsh review before -- I try to be fair -- but it is absolutely warranted in this case.

STAY AWAY

  • Stayed: December 2012, travelled solo
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2  Thank EuUsa-RobDL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

If you can get a decent price for a room, this hotel is quite a gem. Apart from being right in the centre of town, it offers a gaudy, weird and wonderful mix of decor: Ottoman-style wall decorations and courtyards mixed with Flemish-style antique furniture and oil paintings, all just this side of acceptable taste, but not so tasteful as to lack a certain humour. We had a lovely, big, quiet room with a balcony overlooking the courtyard with fountain. The owner is a character and popular local philanthrope. Breakfast was nothing amazing but fine and plenty. Bed was slightly too soft but also fine. Reception staff are a bit deadpan but very helpful.

  • Stayed: October 2013, travelled as a couple
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1  Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

Location is fantastically central (just round the corner from the Grand Place and not much further to Brussels Central station) and the amazing tiles everywhere make it feel like a Moorish palace, though the rooms are a bit small. Price on booking.com was not bad considering the central location, and included breakfast. The downside of the location (and it's a big one) is that it's very noisy until very late. The street below is full of late-opening restaurants, bars and apparently also a night club, whose loud booming music went on until the small hours. No wonder they require payment on arrival - I might otherwise have checked out and looked for somewhere else to sleep, when I returned late evening to so much noise. To add insult to injury, if you manage to get any sleep you are woken again in the early morning by the rubbish collection. Simple but good continental breakfast (juice, coffee, fresh croissants and newly baked wholemeal baguette with cheese slices or jam which appeared home-made), but by then I was feeling a bit damaged by lack of sleep to enjoy it.

Room Tip: Ask if there are any rooms that don't overlook the street!
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  • Stayed: October 2013, travelled solo
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1  Thank UK_Italophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

Ten of us stayed there this week 14/10/13 - 16/10/13 to support Wales against Belgium. Unless you are four foot tall the rooms we had will knock your head off. Very basic, breakfast minimal. Sounds terrible but I don't know how much it cost as the trip was organised by a mate, but can't have been that much as the whole 3 days including Eurostar and match ticket was less than £300.
The staff were neither good or bad just seemed a little miserable.
Positives - It is very central to lots of bars, the Grand Square and Train Station. The décor is strange and would give anyone in any type of construction job a real laugh.
The really good thing was the Belgian People - they were absolutely brilliant and friendly.

  • Stayed: October 2013, travelled with friends
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1  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Mozart

Address: Rue du Marche aux Fromages 23 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Amenities:
Free Breakfast
Hotel Style:
Ranked #152 of 199 Hotels in Brussels
Price Range: £55 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mozart 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Mozart Hotel Brussels

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