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“Very nice hotel!”

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The Hotel - Brussels
Ranked #16 of 199 Hotels in Brussels
Philadelphia, Pennsylvania
Level 5 Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Very nice hotel!”
Reviewed 18 March 2014

A friend and I stayed here for 2 nights in March. We had a very nice room on the 14th floor with a great view of the city. The location was great-- the street was busy with lots of high-end shops, and the hotel is 2 blocks from the Louisa stop on the metro, allowing us to come and go very easily. Grand Place was a 15 minute walk or a quick cab ride (13 euros).
Hotel staff was very welcoming and helpful; our room was beautiful. The only weird thing about our room was the bathroom-- there was one door for the toilet and the shower and it was kind of see-through; this might be great for couples but it was a little awkward for friends traveling together!
I would definitely stay here again if I return to Brussels.

Room Tip: Better views on the higher floors; twin beds only available on 4th and 5th floor
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reber1024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 20 March 2014
Dear Reber1024

Thank you for rating your recent stay at The Hotel with 5 stars. I’m honoured that you will stay again with us when you return to Brussels.

I would like to inform you that we offer the following bathroom options in The Hotel: open plan bathroom, a semi open plan bathroom and a closed bathroom. You can request a bathroom type, and it will be appointed to you upon availability. If you like we can show you these different types during your next visit, let me know if this would interest you.

Have an excellent day, and I hope to welcome you soon to The Hotel!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
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4,615 reviews from our community

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Rating summary
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  • Value
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Traveller tips help you choose the right room.   Room tips (323)
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Modena
1 review
Reviewed 17 March 2014

Perfect postion
nice atmoshpere and good smell everywhere
good centre fitness e very cleaned
wonderful room :only problem: the light in the morning
it looks more like a 5 stairs than a 4.
I will come back







  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mattia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 18 March 2014
Dear Mattia C

Your review is truly appreciated. Thank you for taking your time to share this information. I’m elated to read that you will come back to The Hotel. It will be my pleasure to assist you with your next reservation, so please don’t hesitate to get in touch via yves.frateur@thehotel.be.

I’m sorry to hear that the morning light inconvenienced you. This shouldn't be the case as the rooms can be electrically darkened. I hope you informed my colleagues about this, so that they can assist you further during your stay.

Have a splendid day!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bratislava
1 review
Reviewed 17 March 2014

I love this hotel with a great view and modern design. Hotel service is also good as well as the location. I also like the possibility to grab a snack in the salad bar. It is handy specially if you arrive too late to go out to eat.
Courtesy of free drink and quality tea and coffee.



  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kalousova V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 20 March 2014
Dear Kalousova V

Thank you for the lovely review. Please don’t hesitate to get in touch via yves.frateur@thehotel.be, so I can make your next stay even more sparkling!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marino
1 review
Reviewed 14 March 2014

We just loved the feel, the atmosphere and decor... The room was luxurious and the staff most helpful. The hotel is less than 5 mins walk from Porte de Namur in a vibrant and lively area. We will surely visit again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Dongo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 17 March 2014
Dear Dongo S

Wow, that’s amazing feedback! Thank you so much for sharing this review.
Don’t hesitate to get in touch via yves.frateur@thehotel.be, when you would like to visit The Hotel again. I would love to assist you further with your next reservation.

Have a sparkling day!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level 4 Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 March 2014

This hotel has very good location, the service was very good, breakfast was good but not special.
The design of the entire hotel and the room was well done, except the open bathroom - even as couple, it is unusual. The rooms are not very big.
Our room was on the corner, very beautiful view.
The Executive Lounge is pleasant, the lady there was very attentive and nice.
General opinion about the hotel is very good, except the bathroom.

Room Tip: i had the impression the windows were not perfectly isolated at the corner rooms.
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cris111209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 14 March 2014
Dear Cristina1209

Thank you for reviewing The Hotel. I’m delighted to read that you had a wonderful stay in Brussels.

Your feedback about the bathroom is well received. The Hotel offers different bathroom options, and we can show them to you during your next visit. We offer an open plan bathroom, a semi open plan bathroom and a closed bathroom.

The rooms are recently completely refurbished and carefully optimized to provide the visitor with maximum utility, whether it’s to work, relax or simply enjoy a great view of Brussels. The revolutionary room layout integrates the bathroom in the open-plan space. This, naturally, contributes to the overall feeling of spaciousness. It also allows the visitor to admire the fantastic views, even from the shower.

I hope we are able to welcome you again to The Hotel.

I wish you an excellent day!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 March 2014

Great location and fantastic view all over Brussels from your room and fitness center.
The bedroom was very well arranged andwe appreciated perticularly the people at the bar - Fabrizio prepares fabulous cocktails! Highly recommandable

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Brussels2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 14 March 2014
Dear Brussels2

Thank you for your kind words, and the fabulous rating. I will make sure that Fabrizio receives your compliment. :-)

Please don’t hesitate to get in touch if you are planning on staying again in The Hotel. It will be my pleasure to help you with your reservation.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Innsbruck
1 review
Reviewed 12 March 2014

great, modern rooms; got ours already at 11am, very friendly&quick service (got an aditional bathrobe within 5 min on our room);
loved the shower, but the room is only for couples, as the bathroom is completely open and shower&toillette share 1 swing door;
Sauna offers great view, but guests wear swimsuit in the sauna and many curious clothed guests were examinating the spa area at 5pm

location near Metro station, but you can also walk to the centre (both ways take about 15-20 min). would recommend to park the car on one of Brussels' "Transitparking" (P&R) and take the Metro from there (parking garage is overpriced, parking space outside is a lottery)

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Wolfgang N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 14 March 2014
Dear Wolfgang N

Thank you for rating us with 5 stars, and describing your experience as excellent! I take note of your feedback, and I would like to thank you for sharing this useful information.

The Hotel offers different bathroom options: open plan bathroom, a semi open plan bathroom and a closed bathroom. If you like we can show you these different types during your next visit, let me know if this would interest you.

I hope we are able to welcome you back to The Hotel!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hotel - Brussels

Property: The Hotel - Brussels
Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Phone Number:
Region: Belgium > Brussels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 199 Hotels in Brussels
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Official Description (provided by the hotel):
The Hotel is changing Brussels. One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility. The Hotel changes the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 
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