This is the old Hilton hotel, renovated. The design is very beautiful but the physical plant and service still need some work. If you want functioning wifi, don't accept a room at the end of the hall. ("I guess the router is too far, Madame" - with a shrug.) And since the hotel's windows are sealed, you'll find yourself trapped in a sauna if the heating system malfunctions as mine did. On the first night, hot air blew loudly into the room until it got to about 30C/85F, by 2 am. Couldn't turn it off. Reception said they had no one to look at the thermostat, so they let me sleep in another room, which was much appreciated until the TV woke me up at 6 am with a welcome message. Then they moved me back to the first room, where the forced air was still loud but now it was possible to turn it off. Ahh - a much-needed night of undisturbed sleep - until 7:30 a.m. when housekeeping began tapping on the door and didn't stop until I got out of bed, opened the door, and begged for peace. I mentioned it to the hotel's "quality control" manager, whose response was to ask whether I had put the 'do not disturb' sign on the door. I hadn't; didn't expect relentless early knocking. The hotel is truly beautiful; stay there if you're flexible about sleep.
- Official Description (provided by the hotel):
- The Hotel is changing Brussels. One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility. The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more less
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