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“It's really as good as it looks”

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The Hotel - Brussels
Ranked #15 of 199 Hotels in Brussels
Bologna
1 review
“It's really as good as it looks”
Reviewed 5 May 2014

I spent one night at "the Hotel" and it was a great choice: it kept all it promises, since the room was spacious, modern and elegant. Bed was comfortable. Last but not least, everything in the mini-bar was included in the room rate ( ok, don't expect to find a bottle of champagne in it ). It's very uncommon to find such a good accommodation for less than 100 Euro per night in a city like Brussels.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Grassilli M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 13 May 2014
Dear Grassilli M

Your exquisite review is warmly welcomed by myself and my colleagues. Thank you very much for sharing your positive feedback.

Don’t hesitate to get in touch via yves.frateur@thehotel.be when you are planning to return to Brussels. It will be my pleasure to personally assist you with your next reservation.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,478 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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English first
Luxembourg City, Luxembourg
1 review
Reviewed 5 May 2014

Fabulous location and view from the room. And the room...you have to see it in order to belive. One minus: the parking is paid extra, we were lucky to get there during holidays, so the parking in front was free.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Okty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 13 May 2014
Dear Okty

Thank you for writing your fabulous review of The Hotel. I hope we may accommodate you again during your next visit to Brussels.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bois Bernard
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 May 2014

wonderful stay as was the first one we made a month ago.
I'll come back as soon as possible.
everything was great, the room, the service, the restaurant, the breakfast,
i love this place as well as my husband


  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alexis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 9 May 2014
Dear Alexis B

That’s wonderful feedback! Keep me posted when you will return to The Hotel, so I can make your next stay even more superb.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nice, France
2 reviews
Reviewed 5 May 2014

The hotel is very well located close to the center of Brussels, along a chic shopping street, and close to a metro station. We had a very pleasant stay with panoramic views of the city from the room, lounge, sauna, and gym. The staff were friendly, welcoming, and happy to help. We will look to stay here again in future if we return to Brussels.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 9 May 2014
Dear Andrew B

Thank you for your 5 star review. We are also looking forward to welcoming you back to The Hotel when you return to Brussels.

Have a splendid weekend!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
1 review
Reviewed 5 May 2014

I stayed several times there, as I find The Hotel to be very good. The view from The Hotel is excellent, on both sides. Highly recommended.
The location, cleanliness and service is excellent.
Anel from the reception for example a very kind and friendly person, as well as very professional. He arranges you taxi, answers all your questions and really makes you feel you are an appreciated guest. He is native English speaker, so you do not have to struggle with French :).
Sometimes I skip breakfast as I think it is a little overpriced for what it offers, but the place is very nice and pleasant.
I especially appreciate the free minibar with some mineral water and soft drinks, I think it even has a beer. It is nice to have when you arrive tired from travelling.
The sauna and its view are amazing, would be great if it could be open longer, some other hotels offer 24hr sauna usage, which is nice when you are on business trips and finish your dinner late.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Agnes Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 9 May 2014
Dear Agnes Z

Thank for your trust in The Hotel, and recommending our accommodation for stays in Brussels.
Your feedback & suggestion is truly appreciated, and will be discussed internally in order to improve our services. Thank you for highlighting the outstanding services of Anel. He received your feedback, and is humbled by your positive comments.

I’m looking forward to welcoming you back to The Hotel.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ypäjä
2 reviews
Reviewed 4 May 2014

Good stay again, however the quality of the service has been decreasing since the Hotel was opened. We have always stayed at Suite of Deluxe Panorama with an access to the Lounge and ordered also breakfast to the room. This time we were asked to pay double the breakfast price when getting it into the room.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diplomat_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 9 May 2014
Dear Diplomat_77

Thank you for reviewing your latest stay in The Hotel.

I’m disappointed to hear that you find that our service quality decreases. We are continuously improving our services, in order to increase guest satisfaction. Please don’t hesitate to get in touch with me via yves.frateur@thehotel.be, or our duty managers during your stay. We will kindly assist you further with all your questions & requests.

I hope we are able to welcome you back to The Hotel, for a full 5 star experience!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 May 2014

I spent quite a lot of time searching for a nice hotel in Brussels for a weekend trip before finally booking at The Hotel.

All I can say is, save yourself the time & effort - go ahead and book here now and I promise you won't regret it.

Here are a few things you do NOT have to worry about: cleanliness, service, location, value, breakfast, room service, staff, language, transport, size of bed/ room... All perfect.

Tripadviser would not exist if all hotels were like this.

Room Tip: From other reviews I've read, the corner rooms seem to have shower rooms that are visible from t...
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank uglybuttrue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 9 May 2014
Dear uglybuttrue

Thank you so much for this superb review of The Hotel! Your recommendation humbles me, and I hope that I have the honour to welcome you again to The Hotel. Please don’t hesitate to get in touch via yves.frateur@thehotel.be, so I can make your next stay even more fabulous.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hotel - Brussels

Property: The Hotel - Brussels
Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Phone Number:
Region: Belgium > Brussels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 199 Hotels in Brussels
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Official Description (provided by the hotel):
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 
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