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“Very practical”

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The Hotel - Brussels
Ranked #17 of 198 Hotels in Brussels
Paris
1 review
“Very practical”
Reviewed 24 June 2014

Very practical to go anywhere in the city, very comfortable rooms, fantastic view, kind people and service, very good breakfast. Though a little bit too modern, anyone would enjoy staying there. Very beautiful garden just behind the hotel

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Edith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 25 June 2014
Dear Edith R

It seems you had a lovely stay in Brussels. Thank you for sharing this exquisite review, and informing other guests about the hidden secret behind The Hotel: Park d’Egmont. It’s a beautiful & peaceful place inside the lively city of Brussels. :)

Please don’t hesitate to get in touch when you would like to return to The Hotel. It will be my pleasure to make your next stay even more fabulous.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,676 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Saint Fons
1 review
Reviewed 23 June 2014

Coming to this hotel was a very good surprised. My room was booked by my travel agent, so I didn't know the place. I discovered a very welcoming crew, a nice bedroom and a lot of services. I highly recommend this place.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Delannoy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 24 June 2014
Dear Delannoy J

On behalf of the entire The Hotel Team: thank you for your fabulous review!

If you are planning to return to Brussels, please don’t hesitate to get in touch via yves.frateur@thehotel.be. I will be my pleasure to make your next stay even more sparkling.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 June 2014

Wonderful view from the Lounge Bar and really nice rooms. However our friends who have booked the Hotel for us have mentioned that we were a just married couple but the managers didn't do anything as an extra. Could have done something. Overall very gnice experience at the VIP floors.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mk04031985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 24 June 2014
Dear Mk04031985

Thank you for reviewing your stay in The Hotel!

First of all, The Hotel Team wishes to congratulate you on your marriage & wishes you years filled with lasting joy! I’m sorry to read that you are a bit disappointed about not receiving little attentions, and I hope may welcome you again to The Hotel so I can make your next stay even more sparkling. If you want me to assist you with your next reservation, please contact me via yves.frateur@thehotel.be.

PS: We are creating a romantic package for our guests as we speak – filled with lovely attentions – and plan to launch this in the near future.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2014

Really great hotel, in every dimension. Just a bit too large for my taste, too many rooms. President Obama stayed here in 2014. Location is main asset as well as convenient parking. Easy access and plenty of the best shops of Brussels around.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank GerardLuxembourg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 24 June 2014
Dear GerardLuxembourg

Thank you for your kind words, the fabulous rating, and for highlighting the superb location of The Hotel on the fashionable Boulevard de Waterloo.

Please don’t hesitate to get in touch if you are planning on staying again in The Hotel. It will be my pleasure to help you with your reservation.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 June 2014

Cool hotel with modern high-tech rooms next to the prime luxury boutiques of Brussels.It is a bit on the pricey side, in particular food and breakfast are expensive. But the rooms are definitely value for money.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Areio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 24 June 2014
Dear Prem E

Thank you for reviewing your recent stay in The Hotel.

I’m elated to see that you enjoyed your Superior room, and note your feedback about breakfast. I would like to recommend the Deluxe Panorama rooms to you for your next stays in the European capital city. The Deluxe Panorama rooms include breakfast & access to the Panorama Lounge. The Panorama Lounge on the 24th floor offers a spectacular view over Brussels, and complimentary refreshments & snacks throughout the day.

I hope we are able to welcome you back to The Hotel during you next visit to Brussels.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knokke
Level 4 Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 June 2014

Nice accomodation, When in Brussels I would stay there again.
The restaurant was Very Nice , and I loved the lobby!!! Beautiful delveaux bats in the showcases!
In the room everything was Well appointed, clean and Very Well renovated!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tania P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 23 June 2014
Dear Tania P

Thank you for the amazing 5 star review of The Hotel, and The Restaurant by Pierre Balthazar. I’m proud to see that you are a happy guest.

Don’t hesitate to get in touch via yves.frateur@thehotel.be, if I can be of any assistance in the future.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 June 2014

Ahhhhh yes, the Hilton......and the first thing to see....the lobby, which was a luxuriously spacious and airy affair....not it is a dark funereal small sad experience. Then of course the check-in: a completely incompetent girl, who is taking 20 minutes to help someone who isn't even a guest, having an animated discussion, while there are 6 people waiting, and she is the ONLY ONE helping....nobody else around...Oh and how we love to wait. I asked if I should come back tomorrow....so she got the idea. Then when finally it was my turn she starts into some diatribe about early check in. I told her: give me a key, or tell me to come back, but do not lecture me. Then the room: at least it had light coming in, unlike downstairs. But one could see money had been saved on everything....what a shame to take such a nice hotel and turn it into a kind of Ibis....

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
4 Thank Kalf R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, 23 June 2014
Dear Kalf R

Thank you for taking your time to write a review on TripAdvisor about your recent stay in The Hotel.

Your feedback is much appreciated, as it is this interaction with our customers that allows us to further improve the quality of our service. The Hotel attaches great importance to our guest’s comfort, and all your comments are carefully taken into account. I’m very sorry to learn that we were unable to meet your expectations during check-in, and that this overshadowed your total experience. Please accept my sincerest apologies for any inconvenience.

Since 2013 is The Hotel extensively refurbished, and optimized for the modern business & leisure traveller. The interior design is inspirational, elegant and innovative. Everything is marked by a unique hotel experience, with emphasis on the cosmopolitan identity of The Hotel.

Please don’t hesitate to get in touch if you have any questions, or if you would like me to personally assist you with your next reservation.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hotel - Brussels

Property: The Hotel - Brussels
Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Phone Number:
Region: Belgium > Brussels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 198 Hotels in Brussels
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Official Description (provided by the hotel):
The Hotel is changing Brussels. One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility. The Hotel changes the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 
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