The location is great - but that's where the praise ends. Brace yourselves - this is bit of a rant I'm afraid. Check in was about as friendly as appealing a parking ticket. We were attending a conference and our trip had been organised by a third party. When we asked if the organisers were around we were told in a very clipped tone that reception could not possibly know their whereabouts so we ended up going to the conference only to have to go back to the hotel 20 mins away to pick up our conference registration which was...at reception. I requested a quiet room away from the street and lifts - twice - and when I went to my room the lift door opened to reveal...my room right beside not one but three lifts! Second room was away from lifts but not far from main square which has trams running until midnight and from 6am. I tried to drown the street noise out with the air conditioning which was broken and made a whirring noise all night. I was assured it would be fixed or my room changed when I reported it the next morning. Came back to....broken air conditioning but also the bar across the road was now very lively as it was a Friday night. I eventually managed to get my room changed again at 12.30am by making a big fuss. Final room was quiet enough (I was only there for 3 nights). Breakfast was a bunfight in a small space with lots of other people who look they wished they were staying somewhere else. I can't believe a hotel can get so much so wrong. I was even charged my £3.50 minibar bill for water despite all the inconvenience - very poor customer service. Avoid avoid avoid this hotel as there are many beautiful hotels in Brussels nestled in quiet spaces.
- Official Description (provided by the hotel):
- NH Brussels Louise is conveniently located right next to the prestigious Avenue Louise shopping street in the heart of the uptown center of Brussels, with many restaurants and bars nearby. The hotel is within 15 minutes of the European Commission and Grand-Place, and you can walk to many major sites and attractions in just 15 minutes, including famous museums, the Midi Station, Parc de Bruxelles, Royal Palace and Place du Grand Sablon. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with NHHotels, Booking.com, Expedia, Agoda, Southall Travel, Lastminute, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your NH Brussels Louise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Nh Brussels City Centre Hotel Brussels
- Nh Hotels Brussels
- Nh Hotel Brussels