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“Pleasant stay with excellent service”

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Brussels Marriott Hotel Grand Place
Ranked #31 of 199 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
Prescott Valley, Arizona
Level Contributor
208 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Pleasant stay with excellent service”
4 of 5 bubbles Reviewed 23 November 2013

Typically nice Marriott Hotel in a great location. Walking distance to Grand Place, etc. Our flight was late so when we arrived at the Hotel at 900am we only had a few minutes to get organized, eat some breakfast and get to the Grand Place for a walking tour of the city. Since it was so early in the morning our room wasn't available yet. The desk clerk directed us to restrooms where we could freshen up after the all night flight. She then provided a free breakfast for us in the cafe (it was a Saturday so the concierge lounge was not open). The full breakfast was a wonderful service to us a Lifetime Platinum members. The Concierge was especially helpful on several occasions. We had read reports about the rooms facing the street being noisy because of the traffic so we opted for an interior courtyard room. It was very quiet and peaceful. All in all a great stay in a great location. I highly recommend it.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank cooperlynx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,049 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (292)
Date | Rating
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  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
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English first
Bartlett, Illinois
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 21 November 2013

This hotel is in a very nice older building in the heart of the city. One blocks walk from the Gran Place and very nice staff. The executive longe on the frist floor is great. Walking to the Central station is 10 mins walk. The Metro is right out front.

Room Tip: Chose a courtyard room. The view is not that great but the stree noise will not be as loud
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Ikaikaaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

This place isn't the most glamorous place I have been, but it was for one night, on the way home to the US from Paris..
The service at the front desk was terrific, quick, efficient, friendly service. I could see no room for improvement, they all did a great job.
We had dinner at the restaurant in the hotel. The food was good, and again the service was great.

Two areas the hotel can improve on: It needs improvement on their towels. They need new towels, and linens for the beds. They need new linens for the beds, and they need to make sure there are no hairs on the "clean" bedsheets, once the room has been cleaned. And they need to make sure there is no hair in the "clean" towels to be used in the bathroom..

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremiah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

Having stayed at the Renaissance Brussels (near the EU Parliament buildings) several times before - and having on the last trip there to go out to another hotel to get a coffee at 10:30pm - I decided to try the Grand Place Marriott, and what a great decision that was.

Hotel was superb, right in the middle of Brussels, and cannot recommend it enough.

Reception was absolutely excellent and professional, room was brilliant, breakfast was extremely good and varied and you just had to walk outside the hotel and you were spoilt for choice in where to go.

There is a public car park just round the side of the hotel (about 500 yards) which is very inexpensive for a city centre.

All in all excellent and this is our new 'regular' Brussels hotel, sorry to say goodbye to the other one after many years and over 10 visits, and especially our favourite concierge in the world 'Joe' (not his real name).

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank TerryGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
112 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 bubbles Reviewed 7 November 2013

We stayed here for one night, it's a great hotel, convenient location just in the heart of Brussels, we received a nice quiet room on an upper floor just how we requested. Breakfast ok, could do with a wider choice and maybe the staff should pay more attention and replace the food trays or water bottles when they are finished.
The hotel car park is about 27Euros per day, but we used the other car park located at 2-3 minutes walk from the hotel which is 14.90 Euros for 24 hrs, so that was convenient as well.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruxandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
113 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 6 November 2013

The location is conveniently located right in front of the Bourse and a short walk from the Grand Place--perfect for tourist activities and after-hours if you're there for work like I was. However, if you're in town for business with the European Commission and need to get to Schuman you're kinda in the wrong neighborhood and need to metro.

I would have stayed an additional night, but because it was expo week the only remaining open room was 799 Euro... yikes. Even the price for the room I had was way jacked high. Ended up down the street at a lesser hotel and missing this place all the more. I'll add that the staff tried to help me out, but with a price like that, their offering a comp breakfast didn't cut it.

Only con is typical--expensive internet!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UA787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 bubbles Reviewed 6 November 2013

typical Marriott hotel
very good location , close to almost all attractions of the old city
little fare from EU Parliament, but reasonable
the crew is one of the best over all Marriott hotels , and i thank them for that.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Isaac K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brussels Marriott Hotel Grand Place

Property: Brussels Marriott Hotel Grand Place
Address: Rue Auguste Orts 3-7 / Grand Place, Brussels 1000, Belgium (Formerly Brussels Marriott Hotel)
Region: Belgium > Brussels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#15 Green Hotel in Brussels
#16 Business Hotel in Brussels
#18 Romantic Hotel in Brussels
#19 Family Hotel in Brussels
#24 Luxury Hotel in Brussels
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Brussels Marriott Hotel Grand Place 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Marriott Brussels
Brussels Marriott

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