Came for 3 nights using reward points and got treated like 3rd class. Starting with arriving ,after requesting early check in, waiting 2.5 hours for a room! No sympathy or concern from staff. Fell asleep in lobby NO free wifi in rooms and was told it is not like USA. So moved to Crowne Plaza where wifi in rooms is free not $30+ per day. Other than bellman, staff pretty rude. Rooms were nice and location was great. Just if you use reward points foe being good customer... You are not to them!
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- Also Known As:
- Marriott Brussels
- Brussels Marriott