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“BARGAIN IN BRUSSELS”

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Holiday Inn Brussels Schuman
Ranked #75 of 199 Hotels in Brussels
Reviewed 30 January 2012

Booked 3 nights from Friday, 27th - Sunday 29th January, 2012. Flew with BMI from Edinburgh. On arrival at Brussels took the No. 12 bus into the city centre and got off at Schuman. Hotel is only about 400 yards from the bus stop situated in the middle of a quiet street. Small and compact with impressive foyer.
When i booked in, encountered the only problem I had all weekend. I had booked a smoking room. The receptionist informed me that the hotel had become a smoke free hotel from the start of January.
However, they gave me a room with a large balcony which solved the problem basically, but for the next 3 days, I froze my whatsits off every time i went out on to the balcony for a cigarette.
Take notice Holiday Inn - YOU SHOULD HAVE ADVISED ME BY E MAIL before I arrived.
Other than this the hotel is excellent. The room was beautiful with lovely decor. An excellent bed which afforded me a good night's sleep every night. The area is very quiet and I heard no noise whatsoever from outside.
The bathroom was outstanding with both a bath and a walk in shower. Gallons of piping hot water, liqiud soap dispensers beside the bath and in the shower unit and all the usual extras.

Included in the price , which was well under 200 euros,was breakfast. Really good selection of both hot and cold foods and breakfast was available until 1100 hours at the weekend.

The reception staff were excellent and could not do enough to assist. In particular, the male receptionist on duty on Saturday and Sunday morning. He was able to answer all my questions on the best shopping sites in Brussels and wrote down directions for me which proved to be inch perfect. Never got lost and believe me the wife dragged me round every shopping cente in Brussels.

The hotel is perfectly situated to get about central Brussels. Purchase the 3 day Mobib ticket for 9.50euro which gives unlimted access to all buses, trams and the underground.

The male receptionist advised me there was a national strike in Belgium on the Monday and getting back to the airport could not be garuanteed by public transport. He arranged for a taxi, allowed us a later check out and the trip to the airport was no problem.

From my previous reviews on this website, it can be seen that I travel worldwide and i definately rate this hotel extremely highly. Everything was very good and the price a total bargain.

For non smokers, the Schuman is a must. I would use the hotel again if they could guarantee me room 205, but only in the summer months, as boy that balcony is cold. Better the cold than the alternative of a 150 euro surchage if you smoked in the room

Congratulations to all the staff at the Schuman for making our stay an extremely pleasant one.

Room Tip: The rooms to the ear of the hotel are exceptionally quiet
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  • Stayed: January 2012, travelled as a couple
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1  Thank benebyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmhibs, General Manager at Holiday Inn Brussels Schuman, responded to this reviewResponded 5 February 2012

Dear guest,

Thank you so very much for your positive feedback on our hotel. Positive comments are a great motivation for all of us. I have especially enjoyed reading that you have experienced the friendliness of our staff. We put a lot of effort in staff training to ensure a perfect service with a genuine smile. That is one of our main priorities at Holiday Inn Brussels-Schuman. I will share your nice review with our staff and I am certain that it will give them again an extra push to go that extra mile day by day.

Thank you again for the kind words, we are looking forward to see you again because we love happy returning guests, you contribute a lot to the ‘home away from home feeling’ in our hotel.

Kind regards

Olivier De Vuyst
General Manager

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275 - 281 of 519 reviews

Reviewed 17 January 2012

Simple cooked breakfast with croissants, good coffee and a clean comfortable room close to the EU commission Charlemagne building - just what was needed.

Room Tip: Good location and good price 95Euro for the night including breakfast.
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  • Stayed: January 2012, travelled on business
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1  Thank parkskov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmhibs, General Manager at Holiday Inn Brussels Schuman, responded to this reviewResponded 18 January 2012

Thank you for the positive comment - hope te see you again !

Kind regards

O. De Vuyst - General Manager
Holiday Inn Brussels-Schuman

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Reviewed 13 January 2012

Stayed here for two nights on a business trip. Check in at midday no problem, room and hotel in good location just off the main road.

Room had satellite TV, tea and coffee, decent bed with labelled "soft" and "firm" pillows, plus all the usual stuff in the bathroom and a well stocked minibar.

Breakfast good too, with both continental and English breakfast.

All in all a decent hotel.

  • Stayed: January 2012
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2  Thank pds_oxfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmhibs, General Manager at Holiday Inn Brussels Schuman, responded to this reviewResponded 16 January 2012

Dear Guest,

Many thanks for your positive comments and feedback on your stay here at Holiday Inn Brussels-Schuman. We are delighted that you were happy with the hotel and the services we provided.

We look forward to welcoming you back to the hotel in the not to distance future.

Kind regards

O. De Vuyst - General Manager
Holiday Inn Brussels-Schuman

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Reviewed 4 January 2012

This hotel located a little bit far from the city center but there is a near metro station to the hotel. The front office is so helpful and nice to us,, we ask for everything about brussels for the first timer come and she can tell us the most of the city. My disappointment is when we got into the room,, our room not yet been clean so she give us another room. Other than that the hotel is quite good and the room is spacious for couple. Just dont ever try the pay tv,, its a rip off..

  • Stayed: December 2011, travelled as a couple
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1  Thank HendryD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmhibs, General Manager at Holiday Inn Brussels Schuman, responded to this reviewResponded 30 January 2012

Dear Guest,

Thank you for your comments and I am very pleased with your honest feedback!
Please be informed that this information will be shared with my managment team to improve our further services.

Kind regards

Olivier De Vuyst
General Manager

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Reviewed 18 December 2011

Stayed here for one night on a business trip. Excellent location for the EU quarter. Decent little hotel. Room was tidy and clean, with a good-sized bathroom. Breakfast at 16 Euros was okay by the standards of chain hotel breakfasts. Staff were helpful. Worth joining Holiday Inn Priority Club Rewards before going - you are then given a token for a free drink and a complimentary newspaper.

Have looked to stay here a few times before. but the room rates always seemed pretty high. Managed to get it this time at an acceptable rate (165 Euros), which I think is about right for the standard of the hotel.

My main criticism (and it is relatively minor ...) is that the hotel must be about the only place in Brussels (if not Belgium) that has cable TV which does not include BBC1 and BBC2! Had to make do with the news on BBC World.

  • Stayed: December 2011, travelled on business
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Thank Chasse13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmhibs, General Manager at Holiday Inn Brussels Schuman, responded to this reviewResponded 12 January 2012

Dear Guest,

Thank you for your feedback regarding our hotel.
It is due to guest observations we keep a critical look onto our business.

Hope to welcome you again in the near future!

Kind regards

O. De Vuyst - General Manager
Holiday Inn Brussels-Schuman

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Reviewed 11 December 2011

Stayed there for 2 nights while on vacation to Brussels. The nearest underground is Schman which is just 5mins walk away. Locate the roundabout when you get out of the station, and take the further turn from the KBS bank . You should see a Shell station and you will be on the right road into the hotel.

The train station is also nearby so it makes it easy to travel in and out of the city. No free internet, and there is really nothing much around the hotel. I choose this hotel mainly because i am a Priority Club member.

  • Stayed: December 2011, travelled as a couple
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Thank sengkangboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmhibs, General Manager at Holiday Inn Brussels Schuman, responded to this reviewResponded 2 February 2012

Dear Guest,

Thank you very much for informing us and the world of reviewers that are location is excellent reachable by public transport!

Nice to see you are enjoying our reward system, Priority Club. A loyalty program like no other. Live your life. Earn points along the way.

Hope to welcome you again.

Kind regards

O. De Vuyst
General Manager

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Reviewed 13 November 2011

Well located, corteous staff, good price/quality ratio, but would appreciate hotel solving wifi-Internet issues.
When logging on 3rd party wifi provider (now I realize dodgy site), and performing business credit card transactions, it copied my credit card number and purchased thousands of dollars online by fraud.
Please do not use wifi at this hotel!!!!

Room Tip: Do not put credit card number on any website on wifi at this hotel!! Make your further reservation a...
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  • Stayed: November 2011, travelled on business
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Thank Mario V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmhibs, General Manager at Holiday Inn Brussels Schuman, responded to this reviewResponded 14 August 2012

Dear Mister

First of all I would like to apologize for the late reply on your comment.
Thank you very much for taking the time to fill out a review. It's really important for us, as a hotel to find out on which parts we can approve our level of service, our product,...

I'm happy to announce that we will change our internet policy as from the beginning of October 2012. As from know, you don't need to provide CC details, but it will be booked automaticly on your roombill.

With kind regards

Bert De Rouck

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Additional Information about Holiday Inn Brussels Schuman

Address: Rue Breydel 20-24, Brussels 1040, Belgium
Phone Number:
Region: Belgium > Brussels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #75 of 199 Hotels in Brussels
Price Range: £61 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Brussels Schuman 3*
Number of rooms: 62
Official Description (provided by the hotel):
Stay in the heart of the EU district at the intimate Holiday Inn Brussels-Schuman hotel. With just 59 rooms our modern hotel, 12km from Brussels Airport, offers you personalised service and a friendly home-from-home. The hotel's bright blue facade stands out among Brussels' gleaming European Commission buildings, and our marble Lobby is hung with vibrant Picasso prints. Metro services speed you around the city from Metro Schuman, 500 metres from Holiday Inn Brussels-Schuman.Invite up to 8 people to an informal catch-up in Holiday Inn Brussels-Schuman's naturally lit meeting room and feel free to use the PC in the Lobby. It's a short stroll to meetings in the numerous European Parliament institutions surrounding the hotel.It's just 8 minutes from nearby Metro Schuman to Brussels city centre and sights like historic Grand-Place square. Ask our helpful staff about Brussels' Villo bike rental scheme if you'd prefer to explore the city on 2 wheels. Jubelpark's Autoworld museum, housing an impressive collection of classic cars, is a short walk from the hotel.Hot American breakfasts and light meals are served in garden-facing Pablo's Restaurant at Holiday Inn Brussels-Schuman. Cool off with complimentary soft drinks after a leisurely workout in our MiniGym, and sample local fruit beers in open-plan Pablo's Bar. Wireless Internet in your Guest room keeps you connected. ... more   less 
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Also Known As:
Holiday Inn Brussels - Schuman Hotel Brussels
Brussels Holiday Inn

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