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“Clean, modern hotel with great location”
Review of 9HOTEL CENTRAL

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9HOTEL CENTRAL
Ranked #12 of 199 Hotels in Brussels
Certificate of Excellence
Reviewed 3 June 2014

Immaculately clean rooms with attractive, trendy decor. Very nice breakfast with a self-service espresso machine. Conveniently located across the street from Centraal Station and a 5-10 minute walk from Grand Place.

  • Stayed: June 2014, travelled as a couple
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Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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622 - 628 of 1,182 reviews

Reviewed 2 June 2014

Found this hotel here on Tripadvisor; the reviews were good, but we were a little nervous about accuracy since this hotel is so new (only open 6 months). All I can say is what great find!

Loved the design elements in this hotel - modern, minimalist, yet warm and inviting. The lounge area across from reception is tasteful and inviting, with big couches and big windows.

We were lucky enough to get an upgrade upon check-in; our room on the 10th floor was spacious, with big windows, partial city view, and tons of natural light. Loved the brick walls, wood/white decor, and gorgeous hardwood floors. The huge bed was possibly the most comfortable hotel bed I have ever stayed in, with sumptuous bedding to boot. There was also a desk/chair, small refrigerator, tea kettle, and perfectly positioned flat screen tv with a great choice of channels. The room was very quiet - we heard no noise from other rooms or outside. The window could be opened for fresh air - wonderful!- and although you could not really hear street noise from this room with the window open, you could hear occasional bells from a church nearby.

The bathroom was fairly large, sleek and modern. Loved the long, rectangular sink with two faucets - great for two getting ready in the morning. Also loved the makeup mirror. The shower was a good size, but high wall on the outside made it hard to get into unless you are tall, and the shower fixture was a bit confusing to use.

Overall, we loved our room, and it was very clean as well!

The breakfast room was nice, and the breakfast selection was pretty decent (we had breakfast included in our package). We were glad to have breakfast there vs. fighting crowds at nearby cafes near the Grand Place, etc. We did love the Grand Place, which is just an easy 5 minute walk, and the Manneken Pis is also nearby.

The hotel staff were friendly, and helpful with directions, recommendations, etc. I had a wonderful chat with one front desk staff person about the multilingualism in Brussels - most speak Dutch and/or French, and all learn English early in this EU capitol where English is considered the "global language".

We got a great rate for our room - the weekend rate is actually inexpensive, since this hotel has many weekday business travelers. The location is literally next to the Central Station, though this can be confusing, since there are multiple street exits from the station. We arrived on the Thalys, and got a little disoriented re: directions when we left the station. The best thing to do would be to e-mail the hotel and ask them to give you the exact street name exit to take from Central Station - we found out later that if you exit to the correct street, the hotel is literally right next door.

Overall, this is a wonderful hotel, and we would definitely stay here again!

  • Stayed: May 2014, travelled as a couple
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2  Thank Dreamer1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascale L, Gérant at 9HOTEL CENTRAL, responded to this reviewResponded 11 June 2014

Dear Dreamer1999,

We would like to thank you for your warm words. Your comments give us great motivation on maintaining our efforts to offer high quality service to our guests.
We are glad you liked your stay in our genuine and atypical hotel, and we sincerely hope to welcome you back in Brussels.

Sincerely,

Pascale LENAERS
9HOTEL CENTRAL manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

Great boutique hotel near the Grote Markt; comfortable rooms and nice lounge/bar area. Nice breakfast buffet. Our room was near the front of the hotel, and was a bit noisy at night; request a room toward the rear of the hotel.

  • Stayed: May 2014, travelled as a couple
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Thank Tamara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascale L, Gérant at 9HOTEL CENTRAL, responded to this reviewResponded 11 June 2014

Dear Tamara C,

Thank you for reviewing our hotel.

We hope you enjoyed some genuine Belgian beers, at our brand new bar.

We sincerely hope to welcome you back in Brussels.

Sincerely,

Pascale LENAERS
9HOTEL CENTRAL manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Wonderful location near the city center and the palace. Modern feel and friendly staff. Right next to the Central train/metro station, so very convenient. The only drawback is it's near a fire station or something, so there were some sirens.

  • Stayed: May 2014, travelled with friends
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Thank SBfld40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascale L, Gérant at 9HOTEL CENTRAL, responded to this reviewResponded 11 June 2014

Dear SBfld40,

We would like to thank you for your comment.

We apologize for the inconveniences and it is with great attention that we have taken into account your feedback.

We hope you enjoyed your stay in Brussels and are looking forward to welcome you again.

Sincerely,

Pascale LENAERS
9HOTEL CENTRAL manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

I loved this hotel. The location is superb, the staff is wonderful and the design of the hotel is fabulous. I would highly recommend it. We arrived the night of the grand opening, and the staff could not have been more welcoming, sharing Prosecco and appetizers. The rooms were comfortable and well-designed. We were able to walk or take the train/metro everywhere very easily. I loved it.

Room Tip: Try to avoid the rooms that are right over the side street. There is a bar there and it gets a bit...
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  • Stayed: May 2014, travelled with friends
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Thank Ambrosia087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascale L, Gérant at 9HOTEL CENTRAL, responded to this reviewResponded 11 June 2014

Dear Ambrosia087,

Your encouraging comments give us great motivation on maintaining our efforts to offer high quality service to our guests.

It was our pleasure to have you at the press event.

We are looking forward to welcome you again in Brussels.

Sincerely,

Pascale LENAERS
9HOTEL CENTRAL manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

The hotel is brand new and very close to the central station...so just few minute from the grand place and the grand sablon. Furniture are based on an essential and contemporary design. Not all the rooms are equipped with mini-bars. Rooms are well soundproofed and the sleep quality is very good (beds are very confortable). All things considered, the price is quite high (150 x nigh). Breakfast is 12 euro.

  • Stayed: May 2014, travelled on business
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Thank nl39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascale L, Gérant at 9HOTEL CENTRAL, responded to this reviewResponded 26 May 2014

Dear nl39,

Thank you for your comment.

You are right, you can find a minibar in two of our bedrooms categories, the 9CLUB and the 9SUITE. These are the more spacious and luxurious bedrooms in the hotel, they even include some special treats for our guests.
Currently, we are offering a special discount on our highest categories, you can discover the “affordable luxury” offer on our website.

We hope you enjoyed your stay in Brussels.

Sincerely,

Pascale LENAERS
9HOTEL CENTRAL manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

Stayed here four nights. Close to everything! Yet tucked away from the "tourists"! When we travel we don't like to stay where there are lots of people. 9 hotel was perfect!!! Clean, very comfortable beds and rooms, quiet, very friendly and helpful staff. Nice breakfast. Decor is very cool and sleek in an old building. Highly recommend this hotel!!

  • Stayed: May 2014
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2  Thank Abrohm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascale L, Gérant at 9HOTEL CENTRAL, responded to this reviewResponded 20 May 2014

Dear Abrohm,

Thank you for your recommandation.

We are glad you enjoyed your stay at 9HOTEL CENTRAL. We will be delighted to host you for another European stop, in Brussels, but also in our two hotels in Paris, 9HOTEL OPERA and 9HOTEL MONTPARNASSE.

Sincerely,

Pascale LENAERS
9HOTEL CENTRAL manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about 9HOTEL CENTRAL

Address: Rue des Colonies 10 | Brussels, Brussels 1000, Belgium (Formerly Centrale Hotel)
Region: Belgium > Brussels
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Brussels
Price Range: £86 - £287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 9HOTEL CENTRAL 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Centrale Hotel Brussels

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