The design and decor of this hotel are wonderful, the room is beautiful, the location - well it's by the railway station BUT I always maintain that a hotels reputation is always at risk when it is quiet, and thus proved the case here. We tried to check in, oh so naughtily, 1 hour before the due time - we were told rooms not ready - the receptionist made no visible attempt to try and see if a room was readied. Returning one hour later, we waited 20 minutes before the receptionist could attend to us - staff obviously cut back, and again on the two later occasions we needed to talk to reception, there was an unacceptable wait, despite other members of staff being clearly visible in the back office. And regrettably it was the same in the bar and restaurant - no customers, lousy service, nobody cares here about the customers. It's a shame because the hotel is beautiful.
- Reservation Options:
- TripAdvisor is proud to partner with ACCOR, Booking.com, Southall Travel, Odigeo, Agoda, Expedia, Ctrip TA, Hotels.com, Lastminute, Ebookers, HotelQuickly, Cancelon and Evoline ltd so you can book your Pullman Brussels Centre Midi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.