We were given a twin room, although we reserved a double. The beds were old and uncomfortable. There was no safe. We couldn't understand how this is a four star hotel.
Breakfast is cramped - there simply isn't enough space and we had to queue for a table one day. Although when you get through, it is a good spread and worth the price. Free wireless internet access is a big bonus.
The hotel is very dated, although everything works. However, lots of things in Brussels are like this. It's away from the city centre proper, with about a ten minute walk to the sights of interest, and places to eat. You have that feeling of being slightly on the edge of the city, with quite a few surrounding office blocks now vacant. However, it's only a few minutes to walk to the Botanique metro station. Buy a travel card and it's the best way to get around. The metro was easier to use, and much more frequent, than the Lonely Planet would have you believe. Overnight car parking is very expensive in Brussels.
The staff were very helpful, which was one small bonus. We got a good late rate on the room, which offset most of our woes, but would have been unhappy if we had paid full price.
- Official Description (provided by the hotel):
- As the name suggests, the Best Western Royal Centre Hotel is located in the heart of Brussels. It is ideal for both business or pleasure with the Royal Palace and Grand Place just a short pleasant stroll from the hotel. The European Parliament district just a few stops by metro. Walking distance to boutiques at fashionable Rue de Namur and Boulevard de Waterloo. The very professional and welcoming staff will help to make your stay more than enjoyable and are ready to answer all guest's enquiries. A warm welcome in a haven of peace and elegance. ... more less
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- Also Known As:
- Best Western Royal Centre
- Best Western Brussels
- Brussels Best Western