We were awskened on our first morning by constitution taking place at 7 AM. We heard sanding, scraping, banging and power tools from the room directly above us. We complained to the reception and were told they would leave a note for the workers not to begin until after 9. The next morning the sounds began at 7:30. I called twice but the construction noise did not stop. There is a sign in the elevator warning about the construction, but 7 AM does not seem like a reasonable hour to start works in a hotel, where guests may want to sleep in, considering they are on vacation. The service has not been helpful. I received no apology or solution for the noise, but instead have been brushed off, even after complaining 3 times. Additionally, the wifi connection is very slow.
- Official Description (provided by the hotel):
- As the name suggests, the Best Western Royal Centre Hotel is located in the heart of Brussels. It is ideal for both business or pleasure with the Royal Palace and Grand Place just a short pleasant stroll from the hotel. The European Parliament district just a few stops by metro. Walking distance to boutiques at fashionable Rue de Namur and Boulevard de Waterloo. The very professional and welcoming staff will help to make your stay more than enjoyable and are ready to answer all guest's enquiries. A warm welcome in a haven of peace and elegance. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Royal Centre
- Best Western Brussels
- Brussels Best Western