Beautifully designed hotel at a great location directly in the centre of Brussels. Nice bar with great cocktails. Small ok small spa area (sauna and steam bath).
However, unfortunately poor service culture: we got sick the night we spent there and my girlfriend was basically unable to leave the bed - unfortunately the hotel receptionist showed absolutely no understanding, we repeatedly had to beg for a late check-out (we had a flight booked for the late evening). The only option to have the roomer longer than 2 p.m. was to negotiate a price for having the room a few hours longer. Given this happened on a Sunday, where the hotel wasn't crowded at all and the probability of renting the same room was very small, this was absolutely unacceptable behavior for a four star hotel.More
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