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“Amazing Location!!”
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Very good
8 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Brussels

Reviews from our community

Very good - based on 8 reviews
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Reviews from our community

Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
English first
Italian first
Spanish first
Any
English first
JMWGlos
Glos
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Looks good but...........”
Reviewed 29 April 2016 for a stay in April 2016
2
people found this review helpful

Stayed at Smartflats Les Postiers for 2 nights.
5 of us arrived mid afternoon and got in using a 12 character long pass code to get through the 2 street level doors. After freshening up and leaving our possessions we went out again.
Then the problems started!
First of all - half way up the stairs we found a 'turd' left on a doorstep. How it got there (since we arrived) and who left it (human or animal?) still remains a mystery. It wasn't removed while we were there and of course it smelled and got worse.
Arriving back at mid-night we found it hard getting the 12 digit code right (difficult after a few beers) only getting into the foyer, the inner door refusing to open. Of course we tried everything to get it open, to no avail. Finally we rung the Smartflats emergency contact number. After an hour and a half of: pleading to get in, proving who we were and confirming with a couple (who arrived later) that the problem was genuine. We were finally given the pass code for a flat nearby. At least we could sleep but had no access to our possessions or able to charge our phones on which everything seems to rely on these days!
Got back to the original flat at 10am the next day. 2 people from Smartflats were there to greet us, apologizing and ensure we got through the door. It was a relief to get back in and find all our stuff (passports/money/tickets) safe BUT the inconvenience and worry was very annoying.
I won't go into all the niggling things that were wrong in the flat now - save it for another time.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Turd on a doorstep, poor access.
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Large groups
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John B
Toronto, Canada
Level 1 Contributor
3 reviews
“Amazing Location!!”
Reviewed 23 June 2015 for a stay in June 2015

Twenty year old son and I stayed at Monnaie Flats for four nights. Location could not have been better as it is actually in the center of downtown, close to restaurants, shops, and all the amenities one would want. Also a parking lot nearby for our rental. Flat was nice and clean and spacious. Easy to get in. Will stay again if we come back to Brussels!

Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Apr 2018
Hi John and thank you for this review. We are glad you enjoyed your stay with us and we hope to see you again for your next trips in Belgium :)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
almaurrue...
Bilbao, Spain
2 reviews
Reviewed 21 June 2018 for a stay in June 2018
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5luisfer
Pamplona, Spain
Level 1 Contributor
3 reviews
Reviewed 20 October 2017 for a stay in October 2017
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Oct 2017
Muchas gracias por sur review! Me alegro sabed que han pasado una buena estancia con nosotros :)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
EvaHig
Boadilla del Monte, Spain
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 July 2016 for a stay in July 2016
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Sep 2016
Holá Eva!

Gracias por su comentario. Nos alegra saber que el concepto Smartflats les convenció y que les gustó la decoración.

Esperamos volver a acogerles, que sea en Bruselas, Lieja o Amberes. No duden en contactarnos pare que podamos ayudarles a escoger el Smartflats que más convenga a sus necesidades.

Cordialmente,

Tatiane
Responsable Calidad
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SimoB4
Milano, Lombardia, Italy
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 July 2015 for a stay in July 2015
Google Translation

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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