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All reviews charleroi airport van der valk nice hotel bar and restaurant shuttle flight brasserie germany
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Reviewed 13 June 2014

If you want somewhere clean and comfortable to stay close to Charleroi Airport then I see no reason NOT to stay here other than the actual distance to the Terminal.
It's a €15 Euro cab ride away taking about 10 mins...if there's more than 3 of you it's the same price as the hotel transfer and at the time you want.
The rooms are big and clean, chocs on the bed as I was a return visitor which was a nice touch.
Hot and cold breakfast buffet is ok.
I think previous reviews do this hotel badly, I have no issues With it or the staff...they have always been very friendly and helpful to me!

Date of stay: June 2014
Trip type: Travelled on business
Thank 285carolynh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelCRLAirport, Manager at Hotel Charleroi Airport, responded to this reviewResponded 26 November 2014

Thanks!



Management Hotel Charleroi Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

From the on line reviews we assumed it would be a lot more impressive!!
Hotel is fine, nothing overly nice. Food adequate, well-done steak came out with blood even after it was returned. Very expensive food wise and not a huge selection for veggies.
Walked to the town, this appears to be a run down village with little to do and no where to eat out!
The room was clean and ok, however the toilet is separate from the bathroom and this is handy but toilet was very smelly on arrival, no extractor fans in toilet or bathroom so very stuffy too.
Depending on who serves u, depends on the quality of service, some staff are pure rude others are really nice and helpful!!
Unimpressed!

Date of stay: March 2014
    • Value
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1  Thank Scottyxxxx
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 March 2014

At first the thought of renting a fish, may at best, raises a smile but when service disappoints it just seems tacky. We arrived late after waiting ages for the expensive shuttle transfer. We were told dinner had finished, it was about 2215hrs, however, the signs said open till 2230hrs so we chanced it. The staff were helpful although it was clear we were to rush. I received near raw chicken which I complained about but said I didn't want to make a big deal about. The answer was "the chef was in a hurry to go". Naturally I was ill the next day!

Service is lacking, very rushed and disconnected staff. Rooms are OK and internet is good. Wont be rushing back

Date of stay: March 2014
  • Trip type: Travelled on business
    • Value
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Thank craigm66
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 March 2014

I guess if you are using this hotel for airport convenience and only require a bed for the night, I would recommend it. the 'comfort' rooms are very good and the rate is not that bad either. However, the food is poor and their service is slow and unapologetic. it’s as if the staff have all been trained to listen to the customer, but that’s good enough, let them be dissatisfied. Simple issues to resolve.

Room tip: go for the new comfort rooms.
Date of stay: March 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ICOmnia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 February 2014 via mobile

I spent two nights in this hotel and found it very nice, the price was fair and the service is very friendly. The free wifi works well. Continental breakfast was fine. Although it is close to the airport, I couldn't complain about the noise. I can only advise this hotel.

Date of stay: February 2014
Trip type: Travelled with friends
1  Thank Dannyboy1977
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelCRLAirport, Responsable commercial at Hotel Charleroi Airport, responded to this reviewResponded 14 February 2014

Dear Guest,
We thank your confidence in our hotel and are pleased that you enjoyed your stay.
We will be happy to welcome you again in a near future.
Sales Dept.

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