I book one month in advance this b&b and they confirmed the reservation, three days before arrival i wrote them an email confirming the arrival time and they reply ok. the day of arrival they called me at 10 am and said that I haven't room because they made a mistake, they thought it was for July instead of June, despite having written several mail confirmed the date. I was travelling with my wife and our one year old daughter and they ruined our holidays.
- Official Description (provided by the hotel):
- Visit the wonderful historic city of Ghent, we are situated in the Art's quarters and short walking distance to the city center. We offer 3 rooms. Garden Room: The room is situated at the end of the quiet city garden; the room has Air-co, satellite TV, private terrace, Wi-Fi Internet (free of charge) modern bathroom with big shower and toilet, micro wave and mini fridge. Loft Studio: is situated on the second and last floor, this large fully equipped studio (45 m²) has its own private sun terrace (22 m²), bathroom with shower (height 1m90) and toilet, fully equipped kitchen, seating area flat screen HD satellite TV and free WIFI internet. And our 3th room is the large city app'art with fully equipped kitchen, separate bathroom, toilet, living room with dinning area, and bedroom. All our rooms have double beds 1m60 x 200 ... more less