This was a 2nd visit to the hotel for my husband and myself, but the first time we brought our 2 young children. We had a suite which comprised a bedroom and bathroom, with a separate large lounge and dining area, with a pull out twin sofa bed. We had loads of room for the 4 of us, although the bathrooms are a little on the small side, but this is usual for Novotels.
The location is excellent, right in the heart of the historic centre of Gent. The pool is very nice and welcoming after a hot days site seeing. We also love that the outside bar seating is next to the pool so we could relax with a cold drink while the children played safely in the pool under our watchful eye.
Arriving by car it is a little tricky to find the hotel since a lot of the surrounding roads are pedestrian only access. Once found the car park is very tight to manoeuvre in, even with a standard estate car (I'm not sure I'd like to try and park a people carrier or 4x4!). However the parking is very safe and secure.
We will definitely always use this hotel when visiting Gent. Although we had a slight delay for our room to be ready, it was very clean and comfortable and the staff were very helpful, apologising for the wait. The manager agreed to let us have a complimentary bottle of Cava by way of an apology (usually only given for a suite upgrade but ours had been booked from the onset). The staff couldn't do enough for us. The children received a small welcome gift each and there is an x box and kids corner along with apple computers in the reception, so great to occupy the kids if they get bored for a few moments.
Would not hesitate in recommending this hotel.
- Official Description (provided by the hotel):
- The Novotel Gent Centrum is located in the historic centre of Ghent, close to the tourist attractions and shops. In a modern setting with timeless decor, the hotel features 117 rooms. The bar and restaurant boast a diverse menu in a stylish, warm environment. Depending on the weather, you may choose to dine on the verandah or next to the pool in the terraced garden. This 3 star hotel is perfect for a holiday in Ghent, be it for a weekend or for short stay with your partner or family. ... more less
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- Also Known As:
- Novotel Gent Centrum Hotel Ghent
- Novotel Hotel Ghent
- Novotel Ghent
- Ghent Novotel