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“Excellent location” 4 of 5 bubbles
Review of Novotel Gent Centrum

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Novotel Gent Centrum
Ranked #8 of 37 Hotels in Ghent
Certificate of Excellence
GreenLeadersBronze level
Salisbury, Wilts
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Excellent location”
4 of 5 bubbles Reviewed 29 December 2013

Stayed here for two nights to experience the Christmas market. Excellent location in the centre of town, but a bit difficult to find by car (Needed the sat nav!). Stayed in a family room. The kids had to share a double bed, but they didn't mind. Breakfast was included in the price, and was excellent. Lots of bread, pastries, ham, cheese, and scrambled egg, bacon and beans. Also fresh fruit. The room was a bit hot, but we didn't complain, so I guess that's our own fault. Clean, tidy room. Comfortable bed. BBC1 and 2 on the TV. Ghent is lovely. Very friendly. The castle is worth a visit, as is the belfry. We had a really lovely couple of days.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Bird100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 1 January 2014
Good afternoon,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Regards
TOUNE Sven
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,208 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Amsterdam, The Netherlands
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 28 December 2013 via mobile

We travelled with 2 adults and one child and stayed one night. We chose this hotel because they had rooms with a double (or maybe it was queen) + a pull out sofa bed to accommodate the three of us comfortably. Rooms were fair - clean and room enough. Location was very central - especially great when you have a little one. Breakfast was good with lots of choice... hotel prices, of course.

Stayed September 2013, travelled with family
Helpful?
Thank k_in_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 1 January 2014
Good morning,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Regards
TOUNE Sven
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
208 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

The hotel is located in the very centre of Gent a stones throw from the Belfort and when I visited in late December in the middle of the Christmas Market.

The hotel sprawls quite a bit and I had a room that faced onto the next street behind the entrance, but this meant that there was no disturbance from the market.

The room was quite large with a very comfortable bed, though by comparison the bathroom was quite small.

The staff were all very friendly and helpful, particularly the gentleman who was covering the bar and restaurant on the nights I was there, his service was of an exceptional standard.

I had one dinner in the hotel, along with breakfast on each of the three mornings I was there. Food was of a very high quality, although with a slightly limited choice in the evening.

Positives
Location
Comfort
Bar Staff

Negatives
None

Room Tip: At Christmas time, go for a room towards the back of the hotel as this will be quieter
See more room tips
  • Stayed December 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravellingTom78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 1 January 2014
Good afternoon,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Sven TOUNE
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burry Port
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 26 December 2013

Chose this hotel because of its location and the fact that it has parking. We had a 2 night stay, the staff were superb from the front desk too the the bar man who was experimenting on us with his new cocktails. The location is really good but you get in to the car park from behind the hotel, just follow the signs. Would we stay again.......Yes!

Room Tip: Its right in the padestrianised centre of Gent, easy to walk anywhere from the hotel.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank waynecoles14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 1 January 2014
Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Regards
Sven TOUNE
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 21 December 2013 via mobile

Winning position. Right in the heart of Gent overlooking the central square. Fantastic place to stop and see the town

Problematic to get to during Xmas market as directions to it are for the front door, which is the heart of market.

Staff are friendly, bed comfortable and room is average. However there is very little parking and we had to park elsewhere. Also towels are way to small.

I would stay here again for business, probably not for romance.

Stayed December 2013, travelled as a couple
Helpful?
Thank Philip R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 1 January 2014
Good afternoon,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Regards

Sven TOUNE
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maulden, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 17 December 2013

a job to find by car ( sat nav very confused) as some roads are now part padestrian, stayed here almost a year a go an hour 45 minutes from calais,, this years journey over an hour longer,, staff on reception very apologetic saying many people experiencing the same problem,, drove striaght to car park ( under ground) that opened automaticly ? must have a vehicle reg recognition system in place ,,very impressed ,, hotel very clean and tidy , had a 2 night stay saff always warm and friendly

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Alpharooms

Helpful?
Thank john f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 1 January 2014
Good evening,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Regards

TOUNE Sven
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport Pagnell
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 13 December 2013

Central location, near to great restaurants. Christmas market literally outside the main door. Modern, clean - staff very friendly and were very helpful. Breakfast good quality and plentiful. Room clean, quiet and comfortable.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Burylass2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 17 December 2013
Good morning,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.


TOUNE Sven
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Gent Centrum

Property: Novotel Gent Centrum
Address: Hoogpoort 52, Ghent 9000, Belgium
Region: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Ghent
#5 Family Hotel in Ghent
#7 Business Hotel in Ghent
#9 Romantic Hotel in Ghent
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novotel Gent Centrum 3*
Number of rooms: 117
Official Description (provided by the hotel):
The Novotel Gent Centrum is located in the historic centre of Ghent, close to the tourist attractions and shops. In a modern setting with timeless decor, the hotel features 117 rooms. The bar and restaurant boast a diverse menu in a stylish, warm environment. Depending on the weather, you may choose to dine on the verandah or next to the pool in the terraced garden. This 3 star hotel is perfect for a holiday in Ghent, be it for a weekend or for short stay with your partner or family. ... more   less 
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Also Known As:
Novotel Gent Centrum Hotel Ghent
Novotel Hotel Ghent
Novotel Ghent
Ghent Novotel

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